Tender for IT and Network Services
The successful Supplier will be required to provide IT and network services for Edgbarrow School.
United Kingdom-Crowthorne: Computer network services
Section I: Contracting authority
I.1)Name and addresses
Telephone: +44 1276-673880
NUTS code: UKJ11
I.4)Type of the contracting authority
Section II: Object
Edgbarrow School – Tender for IT and Network Services.
II.1.2)Main CPV code
II.1.3)Type of contract
The successful Supplier will be required to provide IT and network services for Edgbarrow School (the Client).
Edgbarrow School is located in the village of Crowthorne, Berkshire. We are a truly comprehensive school and have been judged to be ‘Outstanding’ by OFSTED. We are a larger than average secondary school with approximately 1380 students on role, including 350 students in our Sixth Form.
We take great pride in our school site and work hard to provide the very best facilities for students and staff to enjoy.
Our Vision: Edgbarrow School promotes academic excellence, mutual respect and a sense of community within a vibrant, purposeful working environment, enabling all individuals to develop their talents and acquire skills for life.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.3)Place of performance
II.2.4)Description of the procurement:
The Client is looking for an IT service partner that can not only manage and support the school’s IT network, both currently and in the future, but that also add value through proactive recommendations and enhancements that will support Edgbarrow School’s strategy and growth. The aim is to support and enhance the current IT provision in school, both for academic and administrative purposes. Proven expertise in the proactive development of IT systems in an educational environment is essential.
The selected service provider shall be:
— Fully conversant with the latest and evolving legislation regarding the provision of IT and network services in a secondary school environment
— Required to evidence their quality assurance and security systems
— Required to evidence their proposed Key Performance Indicator measures for the contract
— Required to periodically present performance reporting and systems development recommendations to school governors
— Qualified to provide advice and support school IT and network services hardware and software procurement activities
The contract will provide on-site support, including maintenance, via the on-site technician/s located in school 5 days a week 41 weeks of the year (195 academic days plus 10 days holiday = 205 days or 41 weeks).
Comprehensive off-site system support is required 24 hours a day, 7 days a week, and 365 days a year.
Maintenance and system development activities shall be undertaken out with the 190 academic term-time days to minimise any disruption to pupil education and teaching activities.
The contract will commence on 1.8.2017 for an initial period of three years, ending 31.7.2020, with the opportunity to extend for a further period at the discretion of the governing body.
The contract will provide technical management and on-site technicians, to the school’s ICT infrastructure, including:
— Full server support and monitoring,
— Fully managed helpdesk with remote support,
— Full workstation support, software support, hardware support and repairs,
— Staff and student email accounts and access setup and managed,
— Proactive contract management to ensure best value for money across all areas of the schools management systems and utilities,
— MIS support (SIMS, SAP, Bromcom, Integris, Facility Eportal) including finance systems),
— Development of the school’s Virtual Learning Environment and other learning packages,
— 24/7/365 network monitoring with call out and emergency 24/7/365 contact,
The contract will be monitored by school senior representatives.
After the initial consultation and evaluation by the new Supplier, regular fortnightly meetings will be held with the on-site technician to discuss day-to-day issues and actions taken and scheduled.
TUPE will apply with regard to the two technicians currently employed for the provision of network services.
It is anticipated that the service provider will be available to train and coach staff, where needed, in the use of new hardware / software as it is introduced. There may be occasions where the technician is required to provide support in ICT classes. This will be planned and added in to the work schedule.
The projected cost of network services, including employment costs, for the current year is circa 60 000 GBP
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
II.2.9)Information about the limits on the number of candidates to be invited
A minimum of 5 suppliers and a maximum of 10 suppliers will be taken forward to the tender stage of the process. Where less than 5 suppliers meet the minimum standards, only those that meet the minimum standards will be taken through to the tender stage. Where more than 5 suppliers meet the minimum standard, those suppliers with the highest scores will proceed to the tender stage.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
Section VI: Complementary information
VI.1)Information about recurrence
Interest in the selection process should be expressed via email only to email@example.com stating within this email which contract / notice you are referring to. Please also provide, as a minimum, a contact name, full company postal address and telephone number.
The Selection Questionnaire and associated documents can be obtained at:http://www.litmuspartnership.co.uk/project/edgbarrow_school
The closing date for receipt of the Selection Questionnaire is 7.4.2017 (12:00). Suppliers are required to ensure that documents are obtained and returned to The Litmus Partnership Limited, by email firstname.lastname@example.org by the above closing date and time.
Documents in respect of economic / financial standing (where indicated in the Selection Questionnaire) shall be returned to The Litmus Partnership Limited, by email to email@example.com by the above closing date and time.
It will be the Supplier’s responsibility to obtain any necessary documents in order to submit a response by the closing date and time.
The contracting authority reserves the right not to award any or part of the contract which is the subject of this Contract Notice and reserves the right to terminate the procurement process at any time.
The contracting authority will not be liable for any costs incurred by those expressing an interest in tendering for this contract opportunity.
The contracting authority will consider variant bids, evaluating them (so far as the variant or the evaluation of the variant is in the opinion of the contracting authority practicable) on the same basis as a conforming bid, but shall not be obliged to accept any such bid in preference to a conforming bid even if the variant bid scores more highly. No variant will be considered unless the bidder simultaneously submits a conforming bid.
VI.5)Date of dispatch of this notice: