Tender for Managed ICT Services

Tender for Managed ICT Services

Fully managed ICT services. Helpdesk, server maintenance, Strategic advice.

United Kingdom-Swansea: Computer-related management services

2016/S 171-307329

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Family Housing Association (Wales Ltd)
43 Walter Road
United Kingdom
Contact person: Andrew Bennett
Telephone: +44 1792460192
E-mail: Andrew.Bennett@fha-wales.com
NUTS code: UKL18
Internet address(es):Main address: http://www.fha-wales.com/

Address of the buyer profile: http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0532

I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.sell2wales.gov.wales
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://www.sell2wales.gov.wales

I.4)Type of the contracting authority

Other type: housing association

I.5)Main activity

Housing and community amenities

Section II: Object

II.1)Scope of the procurement


Managed ICT Services.

Reference number: ICT001

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Managed ICT Services.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKL18
NUTS code: UKL1
Main site or place of performance:


II.2.4)Description of the procurement:

Fully managed ICT services. Helpdesk, server maintenance, Strategic advice.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

Option to extend by 24 months.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 04/10/2016
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 04/10/2016
Local time: 12:00


Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

Note: to register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site athttp://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=50109.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available athttp://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are:

Tenders are requested to submit a community benefits proposal setting out how they will deliver community benefits through the contract.

Community benefits will not be scored as part of the evaluation proposal

(WA Ref:50109).

VI.4)Procedures for review

VI.4.1)Review body

Family Housing Association (Wales Ltd)
43 Walter Road
United Kingdom
Telephone: +44 1792460192
Fax: +44 1792473726Internet address:http://www.fha-wales.com/
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



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