Tender for Physiotherapy Services

Tender for Physiotherapy Services

RCS are currently inviting tenders from therapy providers to join a Multi Supplier Framework to deliver therapy services across Denbighshire, Conwy, Gwynedd and Anglesey.

United Kingdom-Rhyl: Physiotherapy services

2015/S 192-348273

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Unit 3a Westbourne Centre, Wood Road, Denbighshire
For the attention of: Joanne Bartlett-Jones
LL18 1DZ Rhyl
Telephone: +44 1745369561
E-mail: joanne.bartlett-jones@rcs-wales.co.uk

Internet address(es):

General address of the contracting authority: http://www.rcs-wales.co.uk

Address of the buyer profile: http://www.sell2wales.gov.uk/search/Search_AuthProfile.aspx?ID=AA30020

Electronic access to information: https://etenderwales.bravosolution.co.uk

Electronic submission of tenders and requests to participate: https://etenderwales.bravosolution.co.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity


I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

In-work Support Service – Therapist Framework.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Denbighshire, Conwy, Gwynedd and Anglesey.

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with a single operator

Duration of the framework agreement

Duration in months: 34

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT: 759 600 GBP

II.1.5)Short description of the contract or purchase(s)

RCS are currently inviting tenders from therapy providers to join a Multi Supplier Framework to deliver therapy services across Denbighshire, Conwy, Gwynedd and Anglesey. The framework will be used solely by RCS in the delivery of the In-work support project which is funded through European Social Funding.
The project delivered by RCS is profiled to see 2532 individuals over a 3 year period with a maximum overall contract value of 759 600 GBP. Once on the framework the suppliers will be used on an ‘as and when needed’ basis to deliver services to our clients. Case Coordinators will use their knowledge of suppliers’ specialisms, geographical considerations and the client to identify what they feel as the best ‘match’ options in identifying a suitable supplier. The client will be able to make an informed decision from the options they have been given. This process is described more particularly in the Framework Agreement, but providers should be aware that the choice of service users as to which provider to use will be weighted heavily given that this is such an important service to them.
The Fit for Work Service (FFWS) was proposed following Dame Carol Black’s 2008 review of the health of Britain’s working age population. The service was to offer support for people in the early stages of sickness absence, particularly for employers working in small and medium-sized enterprises (SMEs). Dame Carol’s proposal was for a case-managed, multi-disciplinary and holistic early intervention service, providing tailored support for people in the early stages of sickness absence. This support might include advice about housing or debt management, or might address specific clinical needs through a range of therapies including physiotherapy and counselling.
In 2010, RCS led a bid with its partners Betsi Cadwaladr University Health Board and Public Health Wales to be included in a national programme of piloting the FFWS. The programme was sponsored jointly by the Department of Health and the Department for Work and Pensions as part of the Government’s Health, Work and Wellbeing programme. Eleven pilot sites in the UK were established to test whether the Fit for Work approach would help to facilitate an early return to work for employees in the early stages of sickness absence. In the second year, seven of the original eleven pilot sites were invited to participate in the continuation of the pilot until March 2013. Rhyl was included as one of these seven sites.
In 2013, RCS secured continuation funding for Fit for Work North Wales from the European Social Fund through WEFO. The project delivery ran until March 2015.
In late 2014 the UK Government launched a national advice and assessment service called Fit for Work, aimed at employees of small to medium businesses who are off sick or expected to be off sick for 4 weeks. GPs and employers can refer into the service and employees can access occupational health professional advice and assessments around issues preventing them from returning to work.
The Department for Health & Social Services applied for European Social Funds to deliver a project in north Wales EU ‘Convergence’ area. The project would be able to receive clients signposted from Fit for Work who have been assessed to require therapeutic, work-focused interventions to help them return to work. RCS is a proposed joint beneficiary who will deliver the project.
RCS works on the idea that our partners can deliver more if they combine and align their efforts behind shared priorities, and are given more freedom to try out new ideas and to tailor services in response to local need. This project encourages innovation and fresh new approaches. RCS bring a strong delivery record over the last four years of Fit for Work and seek to continue to build on this with the new project.
The project is aimed at supporting employees with mild to moderate work limiting health conditions, who are off sick, to return to work and retaining employees with work limiting health problems in work.
Tender Approach.
The majority of referrals to the project are likely to be due to musculoskeletal or mental health problems, and provision may include:
— physiotherapy, chiropractory and osteopathy,
— evidence-based psychological and occupational therapies including CBT approaches and counselling,
— chiropody / podiatry,
— condition management,
— ‘Mindfulness’ and group-based approaches,
— support for drug and alcohol / substance misuse problems,
— coaching, mentoring, motivational interviewing, pain and stress management, and condition self-management.
The key objective of this procurement process is to secure high quality and effective therapy services, which offer RCS value for money and added value in the services. In order to do this, the service will take the form of a single lot, multi supplier framework agreement covering all therapeutic interventions to be delivered to the client group.
The service required will include:
— Delivery of therapeutic services to aid recovery of musculoskeletal issues to individuals.
— Delivery of therapeutic services to aid recovery of mental health issues to individuals.
— Delivery of condition management sessions to groups who may be suffering from musculoskeletal issues.
— Delivery of group information / mind-set sessions to groups who may be suffering from mental health problems.
— Delivery of therapeutic services to aid recovery of drug and alcohol problems (substance misuse) to individuals.
— Delivery of group information to groups who may be suffering from drug and alcohol problems (substance misuse).

The process will be conducted under the Light Touch Regime and will be conducted via the e-tender Wales portal. (https://etenderwales.bravosolution.co.uk).

The new in work support service delivers throughout Denbighshire, Conwy, Gwynedd and Anglesey, from two main offices in Rhyl and Bangor with access to other premises throughout the location.
It will be able to offer Case Coordinator support, referrals to other key organisations for assistance and offer access to therapy sessions to treat the clients work limiting health condition up to a maximum of six sessions.
It will complement the UK Government Fit for Work advice and assessment service by being able to support absentee clients who come through the service and are identified as needing additional support from our case managed service. Our programme can also support presentees, those in work and struggling due to a work limiting health condition, and self-employed people.
*Please note, RCS are awaiting a final decision on an ESF funding agreement. Any work carried out towards this should be undertaken at the providers own risk and no recompense can be sought from RCS or Welsh Government.
Absentees will be determined as:
Employees who have been absent from work or are expected to be absent from work for 4 weeks, who have been signposted from the Fit for Work service (following referral by their GP or Employer) and have received a Return to Work Plan.
Presentees will be determined as:
Employees or self-employed people who remain in work but are struggling with a work limiting health condition and are at risk of going on sick leave, who have been referred directly into the new service by either self, GP or employer referral.
Eligibility will primarily be determined by whether the client is employed and whether they work or live in the geographical area the project covers.

NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales athttp://www.sell2wales.gov.uk/search/search_switch.aspx?ID=34884

II.1.6)Common procurement vocabulary (CPV)

85142100, 98330000, 85312300, 85312320, 85170000, 85312500

II.1.7)Information about Government Procurement Agreement (GPA)


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The project delivered by RCS is profiled to see 2532 individuals over a 3 year period with a maximum overall contract value of 759 600 GBP.
Estimated value excluding VAT: 759 600 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Duration in months: 34 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Delivery Payments.
More details can be found in the Framework Agreement and Tender Specification documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: yes
Additional information about electronic auction:
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2015/S 158-290883 of 18.8.2015

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

16.10.2015 – 17:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up


IV.3.7)Minimum time frame during which the tenderer must maintain the tender

until: 12.2.2016
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: yes
Reference to project(s) and/or programme(s): This procurement exercise is being conducted by RCS (Rhyl City Strategy). RCS is a ‘joint beneficiary’ for delivery of an In-work Support project. The Department for Health and Social Services is the lead beneficiary. The project is funded through European Social Fund (ESF) funds from the Welsh European Funding Office (WEFO).* Further information about RCS and WEFO can be found below.
www.rcs-wales.co.uk and www.wefo.wales.gov.uk

VI.3)Additional information

(WA Ref:34884).
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:


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