Tender for Post Office Prepaid Card Solution
To deliver a pre-paid card solution that includes a physical card backed by a transactional account with digital app and web portal.
United Kingdom-London: Financial and insurance services
Section I: Contracting authority
I.1)Name and addresses
Finsbury Dials, 20 Finsbury St
Contact person: Nathan Liversage
Telephone: +44 7841466632
NUTS code: UK
I.4)Type of the contracting authority
Section II: Object
Post Office Prepaid Card Solution to Support Budgeting and Bill Payments
II.1.2)Main CPV code
II.1.3)Type of contract
Post Office is running this procurement process to identify and contract with a single supplier to deliver a pre-paid card solution that includes a physical card backed by a transactional account with digital app and web portal.
The solution is primarily intended to target the under-banked and financially excluded and end users struggling with or wanting to take control of their budgeting.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
II.2.4)Description of the procurement:
Post Office have a clear view of the product proposition, both for initial launch but also for development, and expect the supplier to work with us in developing features from the product roadmap.
Post Office intends to expand the use of a Pre-paid Card during the lifetime of this service which could include, but not be limited to coverage for any other demographic with a requirement for its application, potentially resulting in significant growth of the services provided under the contract.
The Supplier or their supply chain must be financially regulated and hold a valid e-money license, with the capability of providing prepaid cards. The prepaid card should be capable of performing standard banking functionality and transactions including cash access over Post Office counters.
Additionally, the service must as a minimum include the development, production, implementation and operational aspects related to: account opening maintenance and operation of accounts (including dormant accounts), associated card fulfilment, card acquiring, issuing and management, provision of contact centre for customer servicing, and the provision of management information.
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
The intended duration of contract will be 5 years with an option at Post Office Ltd’s absolute discretion, to extend on one or more occasions up to a maximum term of 7 years.
II.2.9)Information about the limits on the number of candidates to be invited
As set out in the procurement document.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
The successful supplier must be able to provide regulated financial services either directly, as part of a consortium or via a named subcontractor.
Accordingly it is a mandatory condition of participation in this procurement process that a bidder must either be: an entity as described in Section III.2.1) below, include such an entity as part of a consortium or include such an entity as a named subcontractor
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.2.1)Information about a particular profession
Institutions authorised under Part 4A of the Financial Services and Markets Act 2000 which are able to accept deposits, UK building societies incorporated under the Building Societies Act 1986 which are able to provide corporate banking facilities, or any credit institution authorised in another EU member state which provides banking services in the UK pursuant to the Financial Services and Markets Act 2000.
If the bidder does not meet any of the above criteria itself (including via one or more consortium members, if applicable), then the bidder must nominate one or more suitably qualified subcontractor(s) who meet at least one of the above criterion and who will be responsible for providing the regulated financial services in the event the Bidder is successfully appointed.
III.2.2)Contract performance conditions:
If the contract is awarded to a grouping of economic operators (e.g. a consortium), the Post Office reserves the right to require the grouping to form a single legal entity (with appropriate financial guarantees in place) and/or require that each member undertakes joint and several liability irrespective of the legal form adopted before entering into the contract.
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.5)Information about negotiation
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Section VI: Complementary information
VI.1)Information about recurrence
18 months prior to contract expiry.
VI.2)Information about electronic workflows
All invoices must be received in PDF format or upload format.
VI.4.2)Body responsible for mediation procedures
Post Office will provide a notification of intent to award which will allow bidders a 10-day period to raise any enquiry.
VI.4.4)Service from which information about the review procedure may be obtained
VI.5)Date of dispatch of this notice: