Tender for SaaS Performance Coaching System

Tender for SaaS Performance Coaching System

Radian requires 1 provider of a performance coaching system who can, ideally, also provide an instant engagement system.

United Kingdom-Eastleigh: Software supply services

2017/S 218-453297

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Radian Housing
Collins House, Bishopstoke Road
Eastleigh
SO50 6AD
United Kingdom
Contact person: Head of Strategic Sourcing
Telephone: +44 03001231567
E-mail: claire.crothers@radian.co.uk
Fax: +44 02380628390
NUTS code: UKJ
Internet address(es):Main address: www.radian.co.uk

Address of the buyer profile: www.radian.co.uk

I.2)Joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: http://www.radian.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: http://www.radian.co.uk
Tenders or requests to participate must be submitted to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: http://www.radian.co.uk

I.4)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5)Main activity

Housing and community amenities

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Provision of Performance Coaching and Instant Engagement systems.

Reference number: P/CS 0570/2017

II.1.2)Main CPV code

72268000

II.1.3)Type of contract

Services

II.1.4)Short description:

Radian requires 1 provider of a performance coaching system who can, ideally, also provide an instant engagement system. However, depending on the result of this competitive process, Radian may decide to contract with 2 separate providers.

Further details are given in the document set herewith. Please note in particular clause 2.2 of Appendix A: Specification; the performance coaching system shall be in the form of software as a service (SaaS) and must be able to deliver a direct, demonstrable link between the cumulative effect of staff achievements and the highest level of objective. This is an essential requirement, and any bids unable to satisfactorily demonstrate this will be unsuccessful.

II.1.5)Estimated total value

Value excluding VAT: 280 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for all lots
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:

Radian ideally wants 1 provider to fulfil both lots, however depending on the results of this competition the lots may be split between 2 providers.

II.2)Description

II.2.1)Title:

Performance coaching system

Lot No: 1

II.2.2)Additional CPV code(s)

72263000
72268000

II.2.3)Place of performance

NUTS code: UKJ

II.2.4)Description of the procurement:

Radian requires a modern, flexible performance management system that will support recent work around employee engagement, innovation, productivity and commerciality. It shall be in the form of SaaS and will allow approximately 800 staff to align their objectives to the operational plan and corporate strategy, using an Objectives and Key Results methodology. It is an essential requirement that all objectives can be directly linked back to the highest level of objectives, held be specific executive directors.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: yes

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Instant Engagement System

Lot No: 2

II.2.2)Additional CPV code(s)

72263000
72268000

II.2.3)Place of performance

NUTS code: UKJ

II.2.4)Description of the procurement:

Radian requires a SaaS solution that provides a mechanism to facilitate continual engagement with staff, allowing senior managers to be aware of the ‘temperature’ of the business at any point in time.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: yes

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 13/12/2017
Local time: 23:59
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 13/12/2017
Local time: 23:59

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Radian’s lawyers, to be confirmed.
To be confirmed
United Kingdom
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

Radian will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.

The Public Contracts Regulations 2015 (SI 2015 No 102) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland) within 30 days of knowledge or constructive knowledge of breach.

Note that the Public Contracts (Scotland) Regulations 2015 (SSI 2015 No 446) provide for action to be taken in the Sheriff Court or Court of Session.

It would be advisable to check with your legal advisors on the content of this section.

VI.4.4 Service from which information about the review procedure may be obtained — There is no such body in the UK, so for UK based authorities, this section may be left blank

The fields with an asterisk are mandatory and have to be completed (where the PIN is used a call for competition or to reduce timescales).

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

10/11/2017

 

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