Tender for Service Risk Management Software
Provision and maintenance of Service Risk management Software.
United Kingdom-Glasgow: Business intelligence software package
Contract notice – utilities
Section I: Contracting entity
I.1)Name and addresses
The Bridge, Buchanan Gate Business Park, Cumbernauld Road, Stepps
Contact person: Mark Duignan
Telephone: +44 1414147918
NUTS code: UKM
Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10303
Section II: Object
Service Risk Management Tool Software.
II.1.2)Main CPV code
II.1.3)Type of contract
Provision and maintenance of Service Risk management Software.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
Buchanan Gate Business Park.
II.2.4)Description of the procurement:
Scottish Water (SW) has embarked upon a technology refresh programme to support its wider business change transformation initiative in regards of embedding a Leading Asset Management Strategy into business as usual. The implication of this strategy sits across 3 major directorates — Strategic Customer Service Planning, Capital Investment and Customer Service Delivery.
SW’s Asset Management strategy is about the management of its physical assets and how they deliver service. It covers all of the activities that support the management of assets: strategic planning, capital investment and operations and maintenance. It involves all those people and processes involved with the management of assets.
In order to enable the implementation of the strategy across the business, SW has initiated a significant technology refresh programme encompassing all relevant business functions, viz. Service Risk Management and Investment Planning, Projects and Programmes Delivery, Enterprise Asset Management, plus Collaboration and Business Intelligence capabilities across the board.
The scope of this procurement is to support the Service Risk Management and Investment Planning aspects of the overall scope by selecting a suitable toolset for the same.
The key capabilities being looked for in the target toolset are:
— Asset and Service Risk assessment for infrastructure and non-infrastructure assets,
— Incorporation of a Service Measure Framework in Service Risk assessment,
— Interventions planning for addressing Service Risks and maintaining asset stewardship,
— Interventions Optimisation and Portfolio planning,
— Portfolio management supported by Scenario Analysis and baselining capabilities,
— Interventions delivery tracking and Service Risk update for iterative planning.
A supplier is sought to provide a proprietary yet configurable ‘off-the-shelf’ solution or, a proprietary and configurable solution framework. More than one supplier may be contracted to provide various elements of the solution.
Contracted suppliers will be required to collaborate with SW, and possibly other suppliers, in the implementation and integration of the software.
Contracted suppliers will be required to provide on-going maintenance for the software they have provided.
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
After an initial term of 6-years there will be two options to extend the contract term by 24-months.
II.2.9)Information about the limits on the number of candidates to be invited
The Pre-Qualification Stage will incorporate questionnaires relating to:
— Organisational capacity to undertake the services defined.
— Relevant experience in provision of similar services and to similar scale.
— Comprehension of Scottish Water system requirements, implementation and maintenance.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
Re: Lots — The ITN stage may be divided into lots relating to elements of the system requirements.
Section III: Legal, economic, financial and technical information
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
In the pre-qualification stage, bidders will be required to demonstrate regulatory compliance as well as their capacity and capability to undertake the required services.
III.1.2)Economic and financial standing
Applicants will be expected to be of sufficient financial and economic standing to support the anticipated contract value.
All applicants must complete the financial questions within the pre-qualification questionnaire and tender documents.
Financial standing relevant to the anticipated contract value will be determined by Scottish Water based on the response to the pre-qualification questionnaire and any further financial checks deemed necessary.
III.1.3)Technical and professional ability
III.1.4)Objective rules and criteria for participation
The PQQ stage is open to all bidders who can demonstrate regulatory compliance, capacity and capability to undertake the required services.
The PQQ evaluation will result in the scoring of questionnaire responses.
A maximum of five top scoring bidders will be invited to the Invitation To Negotiate (ITN) stage.
*** Bidders must hold intellectual property rights for any software offered in the ITN Stage ***.
III.1.6)Deposits and guarantees required:
Scottish Water reserves the right to require deposits, guarantees, bonds or other forms of appropriate security.
III.1.7)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
All prices quoted shall be in Sterling (UK) and all payments shall be made in Sterling (UK). Payment shall be made on the basis of completed services in accordance with the agreed contract rates, schedules and conditions of contract.
III.1.8)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
In the event of a group of companies submitting an accepted offer it will be necessary for each member of the group to sign an undertaking that each company in the group will be jointly and severally liable for the satisfactory performance of the contract.
III.2.2)Contract performance conditions:
The contract will be monitored in accordance with a service level agreement established on commencement of the services.
III.2.3)Information about staff responsible for the performance of the contract
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about electronic workflows
The buyer is using PCS-Tender to carry out this procurement. Please note this is a separate website and if you are not registered, you must register via https://www.publictendersscotland.publiccontractsscotland.gov.uk
Scottish Water will not accept the ESPD. We will only accept a completed Scottish Water PQQ document.
This Notice does not preclude Scottish Water from issuing other notices for specific requirements.
Responses to the OJEU Notice will be evaluated and only successful applicants following PQQ evaluation will be invited to submit a tender.
Scottish Water reserves the right to divide the scope of the contract into lots at tender and contract award stages as it deems appropriate.
Applicants who fail to supply all of the information requested in response to this Notice or any resulting tender exercise may risk elimination.
The buyer is using PCS-Tender to conduct this PQQ exercise. The Project code is project_8895. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363
VI.5)Date of dispatch of this notice: