Tender for Supply of Customer Relationship Management Software

Tender for Supply of Customer Relationship Management Software

Supply, implementation and maintenance support of a new Customer Relationship Management solution.

Contract summary

Industry

  • Customer Relation Management software package – 48445000

Location of contract

London

Value of contract

£25k

Published date

29 January 2019

Closing date

15 February 2019

Contract start date

01 April 2019

Contract end date

31 March 2021

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

 

Description

WFD is looking to procure the supply, implementation and maintenance support of a new Customer Relationship Management (“CRM”) solution to transfer data on stakeholders to. It should be able to hold contact information, monitor stakeholder interactions and key programme evaluation data, which will enable WFD to strengthen its communications and reporting to both internal and external stakeholders.

Information on how to bid for this tender, including full specification, terms and conditions, and supplier questions and answers can be found in the tender notice and instructions (linked below).

 

About the buyer

Contact name

Zenobia Bharmal

Address

Artillery House, 11/19 Artillery Row
London
SW1P1RT
England

Telephone

02077991311

Email

zenobia.bharmal@wfd.org

 

Other information

Attachments

Tender notice and instructions

https://www.wfd.org/2019/01/29/itt-crm/

 

How to apply

Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.