Tender for Sussex 111 Service

To procure a Service Provider for the NHS 111 Clinical Assessment Service, Home Visiting and Out of Hours Service for Sussex.

United Kingdom-Worthing: Health services

2018/S 029-063717

Social and other specific services – public contracts

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

NHS Coastal West Sussex Clinical Commissioning Group
1 The Causeway, Goring-by-Sea
Worthing
BN12 6BT
United Kingdom
Telephone: +44 1273403629
E-mail: aelliott1@nhs.net
NUTS code: UKJ2Internet address(es):Main address: www.coastalwestsussexccg.nhs.uk

I.1)Name and addresses

NHS Brighton and Hove Clinical Commissioning Group
Hove Town Hall, Norton Rd
Hove
BN3 4AH
United Kingdom
Telephone: +44 1273403629
E-mail: aelliott1@nhs.net
NUTS code: UKJ21Internet address(es):Main address: www.brightonandhoveccg.nhs.uk

I.1)Name and addresses

NHS Crawley Clinical Commissioning Group
Lower Ground Floor, Crawley Hospital, West Green Drive, Crawley, West Sussex
Crawley
RH11 7DH
United Kingdom
Telephone: +44 1273403629
E-mail: aelliott1@nhs.net
NUTS code: UKJ2Internet address(es):Main address: www.crawleyccg.nhs.uk

I.1)Name and addresses

NHS Horsham and Mid-Sussex Clinical Commissioning Group
Lower Ground Floor, Crawley Hospital, West Green Drive, Crawley, West Sussex
Crawley
RH11 7DH
United Kingdom
Telephone: +44 1273403629
E-mail: aelliott1@nhs.net
NUTS code: UKJ2Internet address(es):Main address: www.horshamandmidsussexccg.nhs.uk

I.1)Name and addresses

NHS High Weald Lewes Havens Clinical Commissioning Group
36-38 Friars Walk Lewes East Sussex
Lewes
BN7 2PB
United Kingdom
Telephone: +44 1273403629
E-mail: aelliott1@nhs.net
NUTS code: UKJ2Internet address(es):Main address: www.highwealdleweshavensccg.nhs.uk

I.1)Name and addresses

NHS Eastbourne Hailsham and Seaford Clinical Commissioning Group
36-38 Friars Walk Lewes East Sussex
Lewes
BN7 2PB
United Kingdom
Telephone: +44 1273403629
E-mail: aelliott1@nhs.net
NUTS code: UKJ2Internet address(es):Main address: www.eastbournehailshamandseafordccg.nhs.uk

I.1)Name and addresses

NHS Hastings and Rother Clinical Commissioning Group
Bexhill Hospital, Holliers Hill Bexhill-on-Sea
Bexhill
TN40 2DZ
United Kingdom
Telephone: +44 1273403629
E-mail: aelliott1@nhs.net
NUTS code: UKJ2Internet address(es):Main address: www.hastingsandrotherccg.nhs.uk

I.2)Joint procurement

The contract involves joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://in-tendhost.co.uk/soepscommissioning/aspx/Home

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted electronically via: https://in-tendhost.co.uk/soepscommissioning/aspx/Home

Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Health

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Sussex 111 Service — NHS 111 Clinical Assessment Service, Home Visiting Service and Out of Hours Service for Sussex

Reference number: NHS/SOEPS/15.221

II.1.2)Main CPV code

85100000

II.1.3)Type of contract

Services

II.1.4)Short description:

The Seven* Sussex Clinical Commissioning Groups (CCGs), acting together under a Collaborative Commissioning Agreement, wish to procure a Service Provider for the NHS 111 Clinical Assessment Service, Home Visiting and Out of Hours Service for Sussex (See Note 1).

The Commissioners have agreed to offer the contract as a 5 year initial term with a single option to extend for up to a further two years (5 +2 = 7 years maximum duration) at the sole discretion of the Commissioner. The NHS standard contract and sub-contracts will be used, and therefore Providers will be expected to meet all standards therein.

The Commissioners have set a maximum total financial envelope of 72.72m GBP for the 7 year max duration of the contract.

The new service will need to be in place by 1.4.2019, and the Commissioners expect to complete the procurement process and award the contract during August 2018.

The deadline for submission of completed bids is Thursday 29.3.2018 at 12:00 pm (midday).

II.1.5)Estimated total value

Value excluding VAT: 72 721 537.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2)Description

II.2.1)Title:

II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKJ2

Main site or place of performance:

Sussex, UK, within the areas covered by the participating CCGs.

II.2.4)Description of the procurement:

Each year the NHS provides around 110 000 000 urgent same day patient contacts, with around 85 000 000 of these being urgent GP appointments and the remaining being though A&E or minor injury clinics.

In Sussex the NHS 111 service takes around 363 000 calls a year, with 75 % being taken out of hours (6:30 pm — 8:00 am). Within the existing Kent, Medway Surrey and Sussex contract around 43 % of the total calls taken are for Sussex.

The Commissioners are to offer the contract as a 5 year initial term with a single option to extend for up to a further 2 years (5+2=7 years maximum duration) at the sole discretion of the Commissioner. The Commissioners will take the view to extend to the full seven years as soon as it is appropriate but with the first consideration at 18 months and thereafter at regular intervals.

The vision for a more integrated urgent care system across Sussex will improve patient care and choice, as well as, streamlining and improving services for staff working in both primary and urgent care. The new NHS 111, Clinical Assessment Service and Out of Hours Service will be vital in the journey to integrate urgent care across Sussex.

The Commissioners have set a maximum total financial envelope of 72.72m GBP for the seven year maximum duration.

The new service will need to be in place by 1.4.2019, and the Commissioners expect to complete the procurement process and award the contract during Aug 2018.The deadline for submission of completed bids is Thursday 29.3.2018 at 12:00 pm (midday).

* The Seven Sussex Clinical Commissioning Groups (CCGs) are:

NHS Coastal West Sussex (Acting as the Lead Commissioner)

NHS Brighton and Hove

NHS Crawley

NHS Eastbourne, Hailsham and Seaford

NHS Hastings and Rother

NHS High Weald Lewes Havens

NHS Horsham and Mid Sussex.

Note 1: Home Visiting and Out of Hours service provision for NHS Coastal West Sussex CCG is outside the scope of this procurement: the CCG is commissioning this separately.

The NHS standard contract will be used, as amended at the time of contract award i.e. currently 2017-19 contract, amended by National Variation effective from 1 Feb 2018 and therefore Providers will be expected to meet all standards therein. The successful Provider shall use, when applicable, the NHS Standard Sub-Contract for the Provision of Clinical Services, as recommended by NHS England and the Department of Health, as amended at the time of contract award i.e. currently 2017-19 contract, amended by National Variation effective from 1.2.2018: https://www.england.nhs.uk/publication/template-sub-contract-for-the-provision-of-clinical-services-for-use-with-nhs-standard-contract-full-length-2017-18-and-2018-19/

The tender documents will be available at the e-tendering portal https://in-tendhost.co.uk/soepscommissioning after 10:00 am on Monday 12.2.2018.

II.2.6)Estimated value

II.2.7)Duration of the contract or the framework agreement

Duration in months: 84

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

The tender docs are at the e-tendering portal https://in-tendhost.co.uk/soepscommissioning All correspondence must be raised via the portal; no other correspondence will be entered into.

The deadline for submission of completed bids is Thursday 29.3.2018 at 12:00 pm (midday). The e-portal system will shutdown at 12:00 pm and any bids submitted after this time will not be accepted.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.4)Objective rules and criteria for participation

List and brief description of rules and criteria:

Selection criteria are stated in the procurement documents.

The NHS standard contract will be used, and therefore Providers will be expected to accept this and meet all standards therein.

The successful Provider shall use, when applicable, the NHS Standard Sub-Contract for the Provision of Clinical Services, as recommended by NHS England and the Department of Health, as amended at the time of contract award i.e. currently 2017-19 contract, amended by National Variation effective from 1.2.2018: https://www.england.nhs.uk/publication/template-sub-contract-for-the-provision-of-clinical-services-for-use-with-nhs-standard-contract-full-length-2017-18-and-2018-19/

III.1.5)Information about reserved contracts

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

As stated in the procurement documents.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Form of procedure

Open procedure

IV.1.3)Information about framework agreement

IV.1.10)Identification of the national rules applicable to the procedure:

IV.1.11)Main features of the award procedure:

As stated in the procurement documents.

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest

Date: 29/03/2018

Local time: 12:00

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

Section VI: Complementary information

VI.2)Information about electronic workflows

VI.3)Additional information:

The Services to which this ITT relates fall within Chapter 3, Section 7, Particular Procurement Regimes to thePublic Contracts Regulations 2015 and Part H of the Annex V to the Public Contracts Directive (also known as ‘light touch regime’ formerly Part B services). Neither the publication of the above advertisements, the inclusion of a Bidder selection stage nor the use of the term ‘Pre-Qualification Questionnaire’ nor any other indication(including any statement in this ITT) shall be taken to mean that the Contracting Authority intends to hold itself bound by any of the Regulations, save those applicable to Chapter 3, Section 7, Particular Procurement Regimes. This advertisement and the instructions for registering on the procurement portal are also available at https://www.contractsfinder.service.gov.uk/ Should Candidate Providers have any queries, or are having problems using the portal, they should contact the In-tend dedicated Supplier Helpdesk by calling 0845 557 8079 Monday to Friday (9:00 am to 6:00 pm) or email support@in-tend.co.uk

VI.4)Procedures for review

VI.4.1)Review body

Refer to South of England Procurement Services to trigger the review process. This process can be further escalated to NHS Improvement
36-38 Friars Walk
Lewes
BN7 2PB
United Kingdom
E-mail: andrew.elliott@soeprocurement.nhs.ukInternet address:http://soeprocurement.nhs.uk

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

08/02/2018

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