Tender for Telecare and Telehealth Services – Warrington

Tender for Telecare and Telehealth Services – Warrington

Lot 1 – Equipment and Associated Services, Lot 2 – Monitoring Services, Lot 3 – Managed Services.

United Kingdom-Warrington: Health and social work services

2019/S 030-067296

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Procurement for Housing
2 Olympic Way, Woolston Grange Avenue, Birchwood
Warrington
WA2 0YL
United Kingdom
Telephone: +44 8458645100
E-mail: mhough@pfh.co.uk
Fax: +44 8458645115
NUTS code: UK

I.2)Information about joint procurement

The contract is awarded by a central purchasing body

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: www.mytenders.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.mytenders.co.uk

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Telecare and Telehealth Services

II.1.2)Main CPV code

85000000

II.1.3)Type of contract

Services

II.1.4)Short description:

Established in 2004, Procurement for Housing (PfH) is a national procurement consortium dedicated to the social housing sector and supported by the National Housing Federation (NHF), Chartered Institute of Housing (CIH) and HouseMark.

PfH wishes to establish a Framework Agreement for Telecare and Telehealth Products and Associated Services across three Lots:

Lot 1 – Equipment and Associated Services,

Lot 2 – Monitoring Services,

Lot 3 – Managed Services.

II.1.5)Estimated total value

Value excluding VAT: 90 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for all lots
II.2)Description

II.2.1)Title:

Equipment and Associated Services

Lot No: 1

II.2.2)Additional CPV code(s)

35113000
71317200
71317210
80330000
80550000
45233292
35121700
50000000
50116100
35120000
35121000
32500000
45314000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

Telecare and Telehealth products support individuals or groups of individuals in their independent living.

Equipment and services may be delivered to individuals living in their own homes, or through community / grouped living schemes such as sheltered housing or Extra Care.

Lot 1 of the Framework will provide equipment and associated services including supply of equipment, delivery, installation, servicing, maintenance and repair.

The following minimum requirements of this Lot include but are not limited to:

— National geographical coverage to supply, install, upgrade, repair and maintain products &/or services and/or works to a potential 900 plus PfH members (including those with multiple sites) in England, Wales, Scotland, and Northern Ireland,

— Being able to provide a comprehensive range of Telecare and Telehealth products and services as set out in the tender documentation.

Contract periods may vary from an expected minimum 12 months to an expected maximum of 4 years and/or will be project based. However, PfH members will be free to select the most appropriate contract period for their needs which may vary from these expected periods.

It is the intention of PfH to award to a maximum of 5 (five) Suppliers on this Lot, although PfH reserve the right but not the obligation to alter this number depending on the Tenders submitted.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 50
Price – Weighting: 50

II.2.6)Estimated value

Value excluding VAT: 30 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Monitoring Services

Lot No: 2

II.2.2)Additional CPV code(s)

79711000
35121700
98000000
79511000
79512000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

Telecare and Telehealth products support individuals or groups of individuals in their independent living.

Lot 2 covers the monitoring of calls from a range of sensors / devices including but not limited to dispersed alarms, telecare and telehealth devices, door entry / access control systems, lifts and communal areas, intruder alarms and hardwired community / grouped living schemes.

Call monitoring services for Telecare and Telehealth may be required 24/7/365 or on an out-of-hours basis only, depending on PfH Member specific requirements.

Equipment and services may be delivered to individuals living in their own homes, or through community / grouped living schemes such as sheltered housing or Extra Care.

The following minimum requirements of this Lot include but are not limited to:

— National geographical coverage to supply services to a potential 900 plus PfH members (including those with multiple sites) in England, Wales, Scotland, and Northern Ireland,

— Being able to provide Call Monitoring and associated services as set out in the tender documentation.

Contract periods may vary from an expected minimum 12 months to an expected maximum of 4 years and/or will be project based. However, PfH members will be free to select the most appropriate contract period for their needs which may vary from these expected periods.

It is the intention of PfH to award to a maximum of 5 (five) Suppliers on this Lot, although PfH reserve the right but not the obligation to alter this number depending on the Tenders submitted.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 60
Price – Weighting: 40

II.2.6)Estimated value

Value excluding VAT: 30 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Managed Services

Lot No: 3

II.2.2)Additional CPV code(s)

35113000
71317200
71317210
80330000
80550000
45233292
35121700
50000000
50116100
35120000
35121000
79711000
98000000
72220000
72221000
72224000
72224100
72227000
72228000
72246000
79400000
79417000
79420000
79511000
79512000
45314000
32500000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

Telecare and Telehealth products and services support individuals or groups of individuals in their independent living.

Lot 3 offers managed services for the design, implementation, benefits realisation and continuous improvement of products and services (in Lots 1 and 2 inclusive) and associated products and services.

A managed service must have as its core objective the provision of products and services relating to telecare, telehealth or tele-coaching.

Any products and services required to deliver the managed service should – in the main – be drawn from the products and services within Lots 1 and 2 (subject to periodic review of those products and services) with the addition of wraparound services and third-party products to supplement a fully managed service to meet member needs.

Equipment and services may be delivered to individuals living in their own homes, or through community / grouped living schemes such as sheltered housing or Extra Care.

The following minimum requirements of this Lot include but are not limited to:

— National geographical coverage to supply equipment and services to a potential 900 plus PfH members (including those with multiple sites) in England, Wales, Scotland, and Northern Ireland,

— Being able to provide Telecare Managed Services as set out in the tender documentation.

Contract periods may vary from an expected minimum 12 months to an expected maximum of 4 years and/or will be project based. However, PfH members will be free to select the most appropriate contract period for their needs which may vary from these expected periods.

It is the intention of PfH to award to a maximum of 3 (three) Suppliers on this Lot, although PfH reserve the right but not the obligation to alter this number depending on the Tenders submitted.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 70
Price – Weighting: 30

II.2.6)Estimated value

Value excluding VAT: 30 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Selection Criteria as set out in the Procurement Documentation.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

As stated in the Procurement Documentation.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 13
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 25/03/2019
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 25/03/2019
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

This Framework may be used by any contracting authority listed in or referred to in the OJEU Notice. This includes:

— All current members of PfH at the time of the OJEU notice for this procurement any registered provider of social housing (or Welsh registered social landlord, or Scottish registered social registered social landlord) that becomes a member of PfH during the period of the Framework Agreement;

— Any public authority (as defined in the Freedom of Information Act 2000 for public authorities in England, Wales, Northern Ireland and UK-wide public authorities based in Scotland, or as defined in the Freedom of Information (Scotland) Act 2002 for Scottish public authorities) that becomes a member of PfH at any time during the period of the Framework Agreement;

— Any local authority (as defined in the Local Government Act 1972 for public authorities in England and Wales or as defined in the Local Government (Scotland) Act 1973 for Scottish local authorities or as defined in the Local Government Act (Northern Ireland) 1972 for local authorities in Northern Ireland) that becomes a member of PfH at any time during the period of the Framework Agreement;

— Any housing Arm’s Length Management Organisation (ALMO) that becomes a member of PfH during the period of the Framework Agreement;

— Any wholly owned subsidiaries of any of the above Organisations and any other contracting authority listed on the following page of the PfH website –http://procurementforhousing.co.uk/permissible-users/ at the time of the OJEU notice for this procurement.

NOTE: To register your interest in this notice and obtain any additional information, please visit the myTenders website at https://www.mytenders.co.uk

NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=213001.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=213887.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=214893.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(MT Ref:214893)

VI.4)Procedures for review

VI.4.1)Review body

Procurement for Housing
2 Olympic Way, Woolston Grange Avenue, Birchwood
Warrington
WA2 0YL
United Kingdom
Telephone: +44 8458645100
Fax: +44 8458645115Internet address: http://www.procurementforhousing.co.uk
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

07/02/2019

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