Tender for Telephony system

Tender for Telephony system

Sovereign Housing Association requires a single, high availability, easy to maintain and effective telephone system that supports both traditional voice communications across the organisation and the technologies requried for enhanced communications as well as future integration.

UK-Newbury: telecommunications equipment and supplies

2012/S 157-262215

Contract notice

Supplies

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Sovereign Housing Association Limited
90 Bartholomew Street
For the attention of: Liz Dow
RG14 5EE Newbury
UNITED KINGDOM
Telephone: +44 1635572176
E-mail: liz.dow@sovereign.org.uk

Internet address(es):

General address of the contracting authority: http://www.sovereign.org.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority
Body governed by public law
I.3)Main activity
Housing and community amenities
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
Telephony system.
II.1.2)Type of contract and location of works, place of delivery or of performance
Supplies
NUTS code
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)
Sovereign Housing Association requires a single, high availability, easy to maintain and effective telephone system that supports both traditional voice communications across the organisation and the technologies requried for enhanced communications as well as future integration (direct or through API’s) into a new Contact Centre. The telephony solution should offer enterprise voice, instant messaging, presence, conferencing (audio / video / web) and collaboration facilities across all of Sovereign’s sites whihc are located in Newbury, Bristol, Abingdon, Wantage, East Hanney, Exeter, Christchurch, Plymouth, Basingstoke, Swindon, Winchester and Ringwood.
II.1.6)Common procurement vocabulary (CPV)

32500000

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots
This contract is divided into lots: no
II.1.9)Information about variants
Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options
Options: yes
Description of these options: Option to extend support services at end of initial contract term.
Provisional timetable for recourse to these options:
in months: 60 (from the award of the contract)
II.2.3)Information about renewals
This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion
Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
N/A.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
Details are contained in the tender documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Details are contained in the tender documents.
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Details are contained in the tender documents.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: Details are contained in the tender documents.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: Details are contained in the tender documents.
Minimum level(s) of standards possibly required: Details are contained in the tender documents.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
Details are contained in the tender documents.
Minimum level(s) of standards possibly required:
Details are contained in the tender documents.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Time limit for receipt of requests for documents or for accessing documents: 8.10.2012 – 14:00
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate
8.10.2012 – 14:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 9 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening tenders
Date: 8.10.2012
Place:

In accordance with Sovereign’s tendering opening procedures for tenders submitted electronically.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: Sovereign will incorporate a minimum 10 day calendar Standstill Period after notification to unsuccessful applicants of the award decision. The period allows unsuccessful suppliers to seek a debrief from Sovereign before the Agreements are entered into and to provide an opportunity to seek to challenge the award decision before it is implemented. A nominated point to request debriefing will be included in the notification letter.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:14.8.2012

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