Tender for Unified Communications Infrastructure

Tender for Unified Communications Infrastructure

Liverpool Mutual Homes plan to move to a SIP-based Telephony platform and redesign its’ WAN and MIA to include increased resilience whilst offering exceptional service.

United Kingdom-Liverpool: IT services: consulting, software development, Internet and support

2015/S 251-460451

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Liverpool Mutual Homes
The Observatory
For the attention of: Mrs Amanda Sartorius — Jones
L1 6RA Liverpool
UNITED KINGDOM
Telephone: +44 1512352570
E-mail: amanda.sartorius-jones@liverpoolmh.co.uk

Internet address(es):

General address of the contracting authority: www.liverpoolmutualhomes.org

Further information can be obtained from: Liverpool Mutual Homes
LMH@The Observatory
For the attention of: Mrs Amanda Sartorius — Jones
L1 6RA Liverpool
UNITED KINGDOM
Telephone: +44 1512352570
E-mail: amanda.sartorius-jones@liverpoolmh.co.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Liverpool Mutual Homes
LMH@The Observatory
For the attention of: Mrs Amanda Sartorius — Jones
L1 6RA Liverpool
UNITED KINGDOM
Telephone: +44 1512352570
E-mail: amanda.sartorius-jones@liverpoolmh.co.uk

Tenders or requests to participate must be sent to: Liverpool Mutual Homes
LMH@The Observatory
For the attention of: Mrs Amanda Sartorius — Jones
L1 6RA Liverpool
UNITED KINGDOM
Telephone: +44 1512352570
E-mail: amanda.sartorius-jones@liverpoolmh.co.uk

I.2)Type of the contracting authority

I.3)Main activity

Other: housing association

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

LMH — Unified Communications Infrastructure.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 5: Telecommunications services

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Description of Requirements:
Liverpool Mutual Homes plan to move to a SIP-based Telephony platform and redesign its’ WAN and MIA to include increased resilience whilst offering exceptional service and value for money from the provider. LMH have a separate project running with regards to the Telephony platform and the only requirements for this will be the connectivity to the SIP provision. Details of the existing platform will be shown.
A successful Tender will focus on:
— Achieving or exceeding the technical specification set out below;
— Having a single point of contact for all enquiries and fault management;
— Pro-active fault discovery and management;
— Achieving or improving upon the required SLA;
— Detailing all link speeds (delivery speed and provisioned speed), expected round-trip time and jitter. Details of the SLA for all of these will also be fixed and included in the tender;
— Designing a secure and resilient platform for LMH communications;
— The ability to provide detailed, real-time web-based monitoring as per the Monitoring SLA;
— The delivery timescales and way leave provisions;
— Showing Telephony Savings from the proposed solution.

II.1.6)Common procurement vocabulary (CPV)

72000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Description of Requirements:
Liverpool Mutual Homes plan to move to a SIP-based Telephony platform and redesign its’ WAN and MIA to include increased resilience whilst offering exceptional service and value for money from the provider. LMH have a separate project running with regards to the Telephony platform and the only requirements for this will be the connectivity to the SIP provision. Details of the existing platform will be shown.
A Successful Tender will focus on:
— Achieving or exceeding the technical specification set out below;
— Having a single point of contact for all enquiries and fault management;
— Pro-active fault discovery and management;
— Achieving or improving upon the required SLA;
— Detailing all link speeds (delivery speed and provisioned speed), expected round-trip time and jitter. Details of the SLA for all of these will also be fixed and included in the tender;
— Designing a secure and resilient platform for LMH communications;
— The ability to provide detailed, real-time web-based monitoring as per the Monitoring SLA;
— The delivery timescales and way leave provisions;
— Showing Telephony Savings from the proposed solution.
Estimated value excluding VAT:
Range: between 700 000 and 795 000 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Accelerated negotiated
Out of contract the service is paramount — VFM Tender accelerated.

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 4: and maximum number 6
Objective criteria for choosing the limited number of candidates: Dependent on the service and innovations brought to the table.

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 15.1.2016 – 12:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

15.1.2016 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

24.12.2015

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Date: 15.1.2016 – 12:00
Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

24.12.2015

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