Tender for User Satisfaction Surveys
To carry out user satisfaction surveys and provide the resulting satisfaction data.
United Kingdom-Guildford: Survey services
2017/S 013-019711
Contract notice
Services
Directive 2014/24/EU
Section I: Contracting authority
I.1)Name and addresses
N/A
Surrey Police, Mount Browne, Sandy Lane
Guildford
GU3 1HG
United Kingdom
Contact person: Benjamin Hilliam
Telephone: +44 1483632083
E-mail: Benjamin.hilliam@surrey.pnn.police.uk
NUTS code: UKJ2
Internet address(es):Main address: http://www.surrey.police.uk/
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/30091
I.3)Communication
I.4)Type of the contracting authority
I.5)Main activity
Section II: Object
II.1.1)Title:
Provision of User Satisfaction Surveys.
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:
The Police and Crime Commissioner for Surrey and the Police and Crime Commissioner for Sussex wish to select and appoint a suitable Contractor to carry out user satisfaction surveys and provide the resulting satisfaction data.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
II.2.4)Description of the procurement:
The purpose of the surveys is to obtain views of members of the public who have been in contact with Surrey Police and Sussex Police. This will include conducting Victim Satisfaction Surveys and Anti-Social Behaviour Surveys. Further information can be found in the tender documentation.
II.2.5)Award criteria
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
The contract period shall mean a period of one year, with an option for the Contracting Authority to extend the contract period by a further 24 months (in 12 month increments).
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders
Section VI: Complementary information
VI.1)Information about recurrence
VI.4.1)Review body
Surrey Police, Mount Browne, Sandy Lane
Guildford
GU3 1HG
United Kingdom
VI.5)Date of dispatch of this notice:
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