Tender for Web-Based E-Learning Solution

A web based, e-learning solution for Sanctuary’s Care and Supported Living staff.

United Kingdom-Worcester: E-learning services

2017/S 089-174818

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Sanctuary Housing Association
19059R
Sanctuary House, Chamber Court, Castle Street
Worcester
WR1 3ZQ
United Kingdom
Contact person: Ms Lisa Hickerton
Telephone: +44 1905334000
E-mail: lisa.hickerton@sanctuary-housing.co.uk
Fax: +44 1905338700
NUTS code: UKC

Internet address(es):Main address: http://www.sanctuary-group.co.uk

Address of the buyer profile: http://www.sanctuary-group.co.uk

I.2)Joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://procontract.due-north.com/

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted electronically via: https://procontract.due-north.com/

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Housing and community amenities

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Learning and Development — Care and Support e-learning.

Reference number: SHA17002

II.1.2)Main CPV code

80420000

II.1.3)Type of contract

Services

II.1.4)Short description:

A web based, e-learning solution for Sanctuary’s Care and Supported Living staff. To provide comprehensive training, relevant to Health and social care.

The key objectives of the procurement include:

— A easy to use online system which links to Sanctuary’s e-learning system

— Facility for Supplier to host Sanctuary specific courses

— Training materials to be included as part of the contract price.

— Online real time reporting available

— Implementation as well as on-going account management.

— Customer Support to be available during working hours.

— The supplier must have an understanding of the Housing and Care sectors to ensure their products will align to Sanctuary’s needs.

— The supplier must offer flexibility for any necessary changes/additions in the future.

II.1.5)Estimated total value

Value excluding VAT: 800 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2)Description

II.2.1)Title:

II.2.2)Additional CPV code(s)

80560000

80511000

II.2.3)Place of performance

NUTS code: UKC

NUTS code: UKD

NUTS code: UKE

NUTS code: UKF

NUTS code: UKG

NUTS code: UKH

NUTS code: UKI

NUTS code: UKJ

NUTS code: UKK

NUTS code: UKL

NUTS code: UKM

II.2.4)Description of the procurement:

A web based, e-learning solution for Sanctuary’s Care and Supported Living staff. To provide comprehensive training, relevant to Health and social care.

The key objectives of the procurement include:

— A easy to use online system which links to Sanctuary’s e-learning system

— Facility for Supplier to host Sanctuary specific courses

— Training materials to be included as part of the contract price.

— Online real time reporting available

— Implementation as well as on-going account management.

— Customer Support to be available during working hours.

— The supplier must have an understanding of the Housing and Care sectors to ensure their products will align to Sanctuary’s needs.

— The supplier must offer flexibility for any necessary changes/additions in the future.

II.2.5)Award criteria

Criteria below

Quality criterion – Name: Service and Account Management / Weighting: 10

Quality criterion – Name: Technical / Weighting: 10

Quality criterion – Name: Data Protection / Weighting: 7.5

Quality criterion – Name: Website Management / Weighting: 10

Quality criterion – Name: Product / Weighting: 5

Quality criterion – Name: Technical Support / Weighting: 7.5

Cost criterion – Name: Cost of solution / Weighting: 50

II.2.6)Estimated value

Value excluding VAT: 800 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: yes

Description of renewals:

Option to extend for two periods of twelve months each.

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 6

Objective criteria for choosing the limited number of candidates:

From scoring in the selection questionnaire.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

III.1.3)Technical and professional ability

III.1.5)Information about reserved contracts

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Restricted procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 09/06/2017

Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 26/06/2017

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

VI.3)Additional information:

VI.4)Procedures for review

VI.4.1)Review body

Sanctuary Housing Association
Chamber Court
Worcester
WR1 3ZQ
United Kingdom

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

08/05/2017

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