Tender for Website Technical Support

Tender for Website Technical Support

The University of East London is seeking to appoint a contractor to provide website (Sitecore) technical support.

United Kingdom-London: IT services: consulting, software development, Internet and support

2017/S 247-518989

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

University of East London
London
E16 2RD
United Kingdom
E-mail: purchasing@uel.ac.uk
NUTS code: UKI4
Internet address(es):Main address: www.uel.ac.uk
I.2)Joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: www.uel.ac.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Education

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Tender for website (Sitecore) technical support

Reference number: TEN2017/22

II.1.2)Main CPV code

72000000

II.1.3)Type of contract

Services

II.1.4)Short description:

The University of East London is seeking to appoint a contractor to provide website (Sitecore) technical support and backend development services to help support, develop and maintain a functioning and agile web platform for the changing needs of our University.

Our website sits on a Sitecore platform and we are currently using version 8.2.

Documents can be obtained from: purchasing@uel.ac.uk.

II.1.5)Estimated total value

Value excluding VAT: 200 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKI4

II.2.4)Description of the procurement:

The University of East London is seeking to appoint a contractor to provide website (Sitecore) technical support and backend development services to help support, develop and maintain a functioning and agile web platform for the changing needs of our University.

Our website sits on a Sitecore platform and we are currently using version 8.2.

Our web team provide a technical support service to our marketing and recruitment team to help optimise the performance of our website. We have two permanent internal members in our web team; a web manager to oversee and coordinate activities and a front-end developer (currently being recruited).

We have adopted a number of strategies and team structures internally over the last few years to provide technical support, however, sustaining a viable in-house team has proven difficult.

Vacancies within our web team are currently being covered by contractors from an external company who provide specialist Sitecore developers. This arrangement has been successful and has allowed us to provide flexible resources during critical periods.

We would like to appoint a suitable partner to provide Sitecore support and development resources for our website on a 2-3 year contract basis. This arrangement will mean that we can deliver a more effective and resilient service and offer better value for money.

We expect this contract to begin in March 2018 for a period of 2 years with the option to extend by a further 2 periods of 1 year (2+1+1).

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:

Options for further 2 periods of 1 year (2+1+1).

II.2.9)Information about the limits on the number of candidates to be invited

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 29/01/2018
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

3 years

VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

N/A
London
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

21/12/2017

 

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