Tender for Lone Worker Protection Services

Tender for Lone Worker Protection Services

TfL require a service that enables Lone Workers to have access to a device through which Lone Workers can initiate a distress call (panic call) that is routed to an Alarm Receiving Centre.

United Kingdom-London: Security equipment

2016/S 205-372047

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Transport for London – Commercial Surface
197 Blackfriars Road
For the attention of: Hannah Mills
SE1 8NJ London
United Kingdom
Telephone: +44 2030546014
E-mail: hannahmills@tfl.gov.uk

Internet address(es):

General address of the contracting authority: www.tfl.gov.uk

Address of the buyer profile: http://eprocurement.tfl.gov.uk/

Electronic access to information: http://eprocurement.tfl.gov.uk/

Electronic submission of tenders and requests to participate: http://eprocurement.tfl.gov.uk/

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from:The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

Other: transportation

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Greater London Authority

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

Scp_001589_Lone Worker Protection Services.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 27: Other services


II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

TFL currently deploy staff carrying out on-street enforcement activities including revenue protection, road traffic enforcement and incident response. Staff employed in the field can be subject to high levels of risk. TfL require that staff can initiate a Distress Call (panic call) that is routed to an Alarm Response Centre (ARC) which will be capable of despatching immediate emergency service assistance should this be required.

II.1.6)Common procurement vocabulary (CPV)

35121000, 79710000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

TfL require a service that enables Lone Workers to have access to a device through which Lone Workers can initiate a distress call (panic call) that is routed to an Alarm Receiving Centre (ARC) which will be capable of despatching immediate emergency services, should this be required. The services outlined here form the scope of this Lone Worker Protection Services contract.
Estimated value excluding VAT: 160 000 GBP

II.2.2)Information about options

Options: yes
Description of these options: 1). The contract includes the option to extend the initial term of the contract on a year on year basis for up to 3 years, so that the maximum length of the initial term and extended term is 5 years combined (2+1+1+1). 2). Additionally Transport for London reserves the right to vary the contract to enable use of Lone Worker Protection Services by other areas of Transport for London including but not limited to London Underground and the Greater London Authority.

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Duration in months: 24 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Performance Bond and/or a Parent company Guarantee may be required.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Transport for London’s payment terms and conditions will apply.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

The Contracting Authority requires that any contract(s) awarded will be entered into by a single legal entity on behalf of the
successful candidate.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: New applicants/suppliers are required to express an interest in this opportunity by registering initially as a new supplier on
TfL’s e-procurement system:

https://eprocurement.tfl.gov.uk) and following the online instructions. Any applicants/suppliers that are already registered

should express interest by
accessing the Invitation To Tender (ITT) for this requirement directly after logging into the e-procurement
site mentioned above. Once registered please search for *Lone Worker* within the search facility and complete and submit the ITT.
The ITT asks for details of technical and commercial capabilities and requests submission of forward looking technical and pricing responses. The ITT must be completed and submitted by the stated deadline date and time.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Specific information shall be required and set out in the ITT.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Specific information shall be required and set out in the ITT.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:


IV.3.2)Previous publication(s) concerning the same contract


IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

12.12.2016 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up


IV.3.7)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Date: 12.12.2016
Persons authorised to be present at the opening of tenders: yes
Additional information about authorised persons and opening procedure: Persons with appropriate authority within TfL’s Commercial team.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

Transport for London (TfL) is a complex organisation operating both as a functional body of the Greater London Authority
(GLA) under the direction of the Mayor of London and as a provider of transport services, including providing services for
Surface Transport.
The Contracting Authority is acting as a central purchasing body on behalf of itself (all members of the TfL group of companies)
and the Greater London Authority, its other functional bodies (currently the Metropolitan Police and the London Fire and
Emergency Planning Authority) and all London Boroughs. Any of these bodies may award a contract to the successful
Bidder(s) substantially on the terms of the contract awarded by the Contracting Authority (if any). Further details will be given
in the invitation documents.
The Contracting Authority reserves the right to award the contract in whole or in part or not at all as a result of this call for
competition. The Contracting Authority shall not be liable for any costs or expenses incurred by any bidders in responding
to this notice or in tendering for the proposed contract(s). The Contracting Authority may interview any or all companies who
express an interest in tendering for this work.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The Contracting Authority will incorporate a standstill period at the point information on the award of the contract is
communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which
will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before
the contract is entered into.
Any appeal or request for additional information should be sent to the name and address in Section I.1.
The Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk
of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:



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