Tender for Loss Adjuster Service – Public Liability Claims

Tender for Loss Adjuster Service – Public Liability Claims

The provision of a Loss Adjuster to service the whole of the Anglian Water region, for mainly public liability claims but includes Property Damage/Business Interruption and Contractor’s All Risk claimed against the Anglian Water Group.

United Kingdom-Peterborough: Loss adjustment services

2015/S 017-027915

Contract notice – utilities

Services

Directive 2004/17/EC

Section I: Contracting entity

I.1)Name, addresses and contact point(s)

Anglian Water Services
CDSCM, Thorpe Wood House, Thorpe Wood
For the attention of: Rebecca Longman
PE3 6WT Peterborough
UNITED KINGDOM
E-mail: rlongman@anglianwater.co.uk

Internet address(es):

General address of the contracting entity: www.anglianwater.co.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Main activity

Water

I.3)Contract award on behalf of other contracting entities

The contracting entity is purchasing on behalf of other contracting entities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting entity:

The provision of a Loss Adjuster to service the whole of the Anglian Water region, for mainly public liability claims but includes Property Damage/Business Interruption and Contractor’s All Risk claimed against the Anglian Water Group.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 11: Management consulting services [6] and related services
Main site or location of works, place of delivery or of performance: East Anglia.

NUTS code UKH

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with a single operator

Duration of the framework agreement

Duration in years: 5

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT
Range: between 500 000 and 750 000 GBP

II.1.5)Short description of the contract or purchase(s):

The scope of this tender involves the investigation of and settlement of mainly public liability claims, that are within the current GBP 500 000 deductible against the Anglian Water Group, or under GBP 10 000 deductable against a stand alone contractors All Risk and Public Liability Policy, technical expertise is required.The processes must be followed in line with Anglian Water’s SLA, and in most cases this will involve a visit to the Claimant, followed by a Preliminary and Final Report upon settlement.
In particular on certain section 209 ‘Escape of Water’ claims AWS will elect to use an Incident Support Manager and a claims coordinator, who will act as a point of contact through the life of the claim and will have the authority to make decisions on behalf of AWS customers in order to assist the recovery of their property and minimise customer complaints. The appointed Loss Adjuster will be integral to that process.

II.1.6)Common procurement vocabulary (CPV)

66519500, 66515000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

II.1.8)Information about lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The scope of this tender involves the investigation of and settlement of mainly public liability claims, that are within the current GBP 500 000 deductible against the Anglian Water Group, or under GBP 10 000 deductable against a stand alone contractors All Risk and Public Liability Policy where technical expertise is required. The processes must be followed in line with Anglian Water’s SLA, and in most cases this will involve a visit to the Claimant, followed by a Preliminary and Final Report upon settlement.
In particular on certain section 209 ‘Escape of Water’ claims AWS will elect to use an Incident Support Manager and a claims coordinator, who will act as a point of contact through the life of the claim and will have the authority to make decisions on behalf of AWS customers in order to assist the recovery of their property and minimise customer complaints. The appointed Loss Adjuster will be integral to that process.

If you wish to participate in this process please send an email to Rebecca Longman(rlongman@anglianwater.co.uk) with your contact details. Please put the reference 2015/0002 in the subject header.

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

None.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Payment net monthly account.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

N/a.

III.1.4)Other particular conditions:

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: yes
Reference to the relevant law, regulation or administrative provision: The main requirement of our Loss Adjuster is that they are accredited by The Chartered Institute of Loss Adjusters. (CILA).

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Negotiated
Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications or in the invitation to tender or to negotiate

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting entity:

2015/0002

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents

Time limit for receipt of requests for documents or for accessing documents: 20.2.2015 – 12:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

20.2.2015 – 12:00
IV.3.5)Language(s) in which tenders or requests to participate may be drawn up
IV.3.6)Minimum time frame during which the tenderer must maintain the tender

IV.3.7)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information:
VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

Anglian Water Services Ltd
Thorpe Wood House, Thorpe Wood,
PE3 6WT Peterborough
UNITED KINGDOM
Internet address: www.angliawater.co.uk

Body responsible for mediation procedures

Anglian Water Services Ltd
Thorpe Wood House, Thorpe Wood,
PE3 6WT Peterborough
UNITED KINGDOM
Internet address: www.anglianwater.co.uk

VI.4.2)Lodging of appeals

VI.4.3)Service from which information about the lodging of appeals may be obtained

Anglian Water Services Ltd
CDSCM, Thorpe Wood House
PE3 6WT Peterborough
UNITED KINGDOM
E-mail: rlongman@anglianwater.co.uk

VI.5)Date of dispatch of this notice:

19.1.2015

Enjoyed this post? Share it!