Tender for Social Care Information System

Tender for Social Care Information System

Norfolk County Council wishes to enter into a contract for the provision of a joined-up social care information system for Adults, Children’s, Finance and Contracts.

United Kingdom-Norwich: Software package and information systems

2016/S 090-161676

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Norfolk County Council
County Hall, Martineau Lane
Contact point(s): Procurement Team
For the attention of: Joan Murray
NR1 2SG Norwich
UNITED KINGDOM
E-mail: sourcingteam@norfolk.gov.uk

Internet address(es):

General address of the contracting authority: www.norfolk.gov.uk

Address of the buyer profile: https://in-tendhost.co.uk/norfolkcc/aspx/Home

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Social Care Information System.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Norwich.

NUTS code UKH13

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Norfolk County Council wishes to enter into a contract for the provision of a joined-up social care information system for Adults, Children’s, Finance and Contracts that will meet current and future business requirements, and enable more integrated approaches with the whole family, transition from child to adult, contracts, commitments and forecasting.
The introduction of a new system will form the platform on which savings and integration can be developed with our many partner agencies, and on which service improvements can be delivered for our 3 000+ system users and the community we serve.

II.1.6)Common procurement vocabulary (CPV)

48000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Norfolk County Council is looking to procure and implement a joined-up social care information system for Adults, Children’s, Finance & Contracts that will meet current and future business requirements, and enable more integrated approaches with the whole family, transition from child to adult, contracts, commitments and forecasting.
The introduction of a new system will form the platform on which savings and integration can be developed with our many partner agencies, and on which service improvements can be delivered for our 3,000+ system users and the community we serve. The County Council strategy has informed the following key priorities for the project:
— Integration with Health and other partners is key, reflecting our integrated commissioning and delivery in Adults, including direct working together under section 75, and the new locality-based multi-agency hub approach in Children’s.
— Supporting vulnerable people — the solution must be an enabler for our corporate outcome framework — that all vulnerable people who live, work, learn and are cared for will be safe; and that vulnerable people are more resilient and independent.
— Simplicity with straightforward recording, automated work-flows and readily accessible information, in order to improve efficiency and release practitioner time while supporting our compliance with relevant legislation.
— Information and our use of it drives the system; information sharing with partners underpins commissioning and delivery within a ‘whole system’ approach. We also need to make citizens’ own records more accessible to them.
— Transformation — from the national ‘Personalised Health and Care 2020’ digital roadmap through to local initiatives, we will require a system and supplier that are flexible and offer innovative solutions.
— Our strategic ICT&IM architecture requires integration of the social care system — with Identity Management, the Information Hub, Records Management, Customer Relationship Management, portals, and a granular access control model — in order to support the corporate programme and exploit wider benefits.
We are therefore looking to work with a supplier who has the capability to deliver to this agenda, respond to government and legislative changes and develop the product innovatively.
II.2.2)Information about options
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Starting 23.8.2016. Completion 31.3.2033

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

NCCT40976

IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2016/S 047-078223 of 8.3.2016

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

10.6.2016 – 14:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 120 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Date: 10.6.2016 – 14:05

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

Initial contract period will be from contract award until 31.3.2023, but with the ability to extend up to a further 10 years.
This procurement will be managed electronically via the Council’s e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles Once registered you will be able to see the procurement project under the ‘tenders’ section and ‘express an interest’ to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Precise information on deadline(s) for lodging appeals: The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

6.5.2016

 

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