Tender to Provide Voluntary and Community Services in Wolverhampton

Tender to Provide Voluntary and Community Services in Wolverhampton

This tender supports the delivery of the City of Wolverhampton’s Corporate Priority Stronger Economy focussed on: Delivering effective core services that people want.

United Kingdom-Wolverhampton: Other community, social and personal services

2016/S 215-392424

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Wolverhampton City Council
Civic Centre, St Peters Square
For the attention of: Mrs Haley Macmichael
WV1 1RL Wolverhampton
United Kingdom
Telephone: +44 1902554129
E-mail: haley.macmichael@wolverhampton.gov.uk

Internet address(es):

General address of the contracting authority: http://www.wolverhampton.gov.uk

Electronic access to information: www.wolverhamptontenders.com

Electronic submission of tenders and requests to participate: www.wolverhamptontenders.com

Further information can be obtained from: Wolverhampton City Council
Civic Centre, St Peters Square
For the attention of: Mrs Haley Macmichael
WV1 1RL Wolverhampton
United Kingdom
Telephone: +44 1902554129
E-mail: haley.macmichael@wolverhampton.gov.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from:Wolverhampton City Council
Civic Centre, St Peters Square
For the attention of: Mrs Haley Macmichael
WV1 1RL Wolverhampton
United Kingdom
Telephone: +44 1902554129
E-mail: haley.macmichael@wolverhampton.gov.uk

Tenders or requests to participate must be sent to: Wolverhampton City Council
Civic Centre, St Peters Square
For the attention of: Mrs Haley Macmichael
WV1 1RL Wolverhampton
United Kingdom
Telephone: +44 1902554129
E-mail: haley.macmichael@wolverhampton.gov.uk

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

PP16064 — Voluntary and Community Services.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services

NUTS code UKG35

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

General Aims and Objectives of Service This tender supports the delivery of the City of Wolverhampton’s Corporate Priority Stronger Economy focussed on: Delivering effective core services that people want An environment where new and existing businesses thrive People developing the skills to get and keep work To support local people who are unemployed or in receipt of out of work benefits to access and gain training, employment, work experience, apprenticeships and volunteering opportunities. To Support local people to access independent advice and guidance to improve, maintain, challenge if necessary and secure their independence and the well-being of people they live with or care for. Work closely with the Council, a range of partner agencies, stakeholders, service users and local people to develop and sustain a comprehensive approach to service delivery which maximises the potential of service users, builds on and evidences examples of good practice, and evidences a commitment to strengthening and growing the wider voluntary sector and a commitment to the City’s strategic priorities. Enable service users to successfully achieve agreed outcomes through adopting a planned person centred approach to service delivery based upon assessed needs. Increase the impact of the voice of service users on decision makers to help improve the quality of local services. Enable local people to monitor the standard of service provision and whether and how local services could and ought to be improved. Obtain the views of local people regarding their needs for, and experiences of, local services and importantly to make these views known. Make reports and recommendations about how local services could or ought to be improved. These should be directed to commissioners. Provide advice and information to the public about accessing local services. Provide commissioners with the intelligence and insight gathered from views and experiences of service users to enable it to perform effectively in its role as local champion. Activity, reports and recommendations arising from these requirements will be summarised and qualitative information incorporated within review reports. Find innovative ways of both challenge and work constructively with local providers. Establish systems to capture service provision activity. Have a local base within the city boundaries that is fully accessible and compliant with the Disability Discrimination Act 2000. Make public the service available, with an answering machine available at other times linked to its own dedicated local rate telephone number. Have a website to support and inform local people of service activity, a route to access the service and provide information and links to other key support. Provide services in a welcoming, supportive and non-threatening environment. These services are tendered in 8 Lots: Lot 1: Infrastructure Support Lot 2: Job Brokerage Lot 3: Structured and Supported Volunteering Lot 4: Self Employment Lot 5: Information Advice and Guidance Lot 6: Welfare Support Service Lot 7: Homeless Provision Lot 8: Community Support Service — Mental Health Potential providers may bid for a single Lot or for a maximum of 2 Lots.

II.1.6)Common procurement vocabulary (CPV)

98000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

General Aims and Objectives of Service This tender supports the delivery of the City of Wolverhampton’s Corporate Priority Stronger Economy focussed on: Delivering effective core services that people want An environment where new and existing businesses thrive People developing the skills to get and keep work To support local people who are unemployed or in receipt of out of work benefits to access and gain training, employment, work experience, apprenticeships and volunteering opportunities. To Support local people to access independent advice and guidance to improve, maintain, challenge if necessary and secure their independence and the well-being of people they live with or care for. Work closely with the Council, a range of partner agencies, stakeholders, service users and local people to develop and sustain a comprehensive approach to service delivery which maximises the potential of service users, builds on and evidences examples of good practice, and evidences a commitment to strengthening and growing the wider voluntary sector and a commitment to the City’s strategic priorities. Enable service users to successfully achieve agreed outcomes through adopting a planned person centred approach to service delivery based upon assessed needs. Increase the impact of the voice of service users on decision makers to help improve the quality of local services. Enable local people to monitor the standard of service provision and whether and how local services could and ought to be improved. Obtain the views of local people regarding their needs for, and experiences of, local services and importantly to make these views known. Make reports and recommendations about how local services could or ought to be improved. These should be directed to commissioners. Provide advice and information to the public about accessing local services. Provide commissioners with the intelligence and insight gathered from views and experiences of service users to enable it to perform effectively in its role as local champion. Activity, reports and recommendations arising from these requirements will be summarised and qualitative information incorporated within review reports. Find innovative ways of both challenge and work constructively with local providers. Establish systems to capture service provision activity. Have a local base within the city boundaries that is fully accessible and compliant with the Disability Discrimination Act 2000. Make public the service available, with an answering machine available at other times linked to its own dedicated local rate telephone number. Have a website to support and inform local people of service activity, a route to access the service and provide information and links to other key support. Provide services in a welcoming, supportive and non-threatening environment. These services are tendered in 8 Lots: Lot 1: Infrastructure Support Lot 2: Job Brokerage Lot 3: Structured and Supported Volunteering Lot 4: Self Employment Lot 5: Information Advice and Guidance Lot 6: Welfare Support Service Lot 7: Homeless Provision Lot 8: Community Support Service — Mental Health Potential providers may bid for a single Lot or for a maximum of 2 Lots.
Estimated value excluding VAT:
Range: between 3 000 000 and 4 000 000 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Infrastructure Support

1)Short description

Outline There are approximately 550 VCS organisations across the City working with some of the most marginalised and vulnerable people, offering support to residents and addressing barriers. Many organisations work in isolation of each other and statutory agencies. Service required Infrastructure support to all VCS organisations in the City including acting as strategic lead that will represent, advocate and influence on behalf of the City’s VCS.

2)Common procurement vocabulary (CPV)

98000000

3)Quantity or scope

Estimated value excluding VAT:
Range: between 400 000 and 500 000 GBP

4)Indication about different date for duration of contract or starting/completion

Duration in months: 0 (from the award of the contract)
5)Additional information about lots

Lot No: 2 Lot title: Job Brokerage

1)Short description

Outline Wolverhampton’s Skills and Employment Commission found that the City’s residents are not competing as successfully as they might be for local and wider employment opportunities. In addition current provision is ad hoc and lacks flexibility to respond quickly to a need that then becomes a further barrier to residents getting into work. Service Required Improving the effectiveness of job brokerage services in the City in order to support residents with the skills they need to get and keep work. Coordinate a flexible skills fund in agreement with the work of a brokerage panel. .

2)Common procurement vocabulary (CPV)

79630000

3)Quantity or scope

Estimated value excluding VAT:
Range: between 400 000 and 500 000 GBP

4)Indication about different date for duration of contract or starting/completion

Duration in months: 0 (from the award of the contract)
5)Additional information about lots

Lot No: 3 Lot title: Structured and Supported Volunteering

1)Short description

Outline People choose to volunteer for a variety of personal and other reasons and it brings mutual benefits to the volunteer, the individual, the organisation and the wider community as a whole. Service required Strategic independent lead on volunteering in the City to support people into volunteering, and work with host organisations to set achievable goals.

2)Common procurement vocabulary (CPV)

98000000

3)Quantity or scope

Estimated value excluding VAT:
Range: between 200 000 and 300 000 GBP

4)Indication about different date for duration of contract or starting/completion

Duration in months: 0 (from the award of the contract)
5)Additional information about lots

Lot No: 4 Lot title: Self Employment

1)Short description

Outline Currently the level of start-ups in the city as a % of the population at 0.61 % is below England average (0.91 %). Self-employment can offer alternative routes into employment for people who need flexibility in their work patterns such as people with health problems particularly long-term and those with caring responsibilities. Service Required Support to residents, in particular those with barriers, into self-employment and start-up support.

2)Common procurement vocabulary (CPV)

79411100

3)Quantity or scope

Estimated value excluding VAT:
Range: between 250 000 and 350 000 GBP

4)Indication about different date for duration of contract or starting/completion

Duration in months: 0 (from the award of the contract)
5)Additional information about lots

Lot No: 5 Lot title: Information, Advice and Guidance

1)Short description

Outline There is a raft of IAG provision within the city of mixed quality. Wolverhampton’s Skills and Employment Commission recommended the need to provide an improved joined up approach to careers advice for people of all ages in the city. Service Required The provider will be required to take a lead role in developing and delivering quality frameworks across the voluntary, community and private sector.

2)Common procurement vocabulary (CPV)

98000000

3)Quantity or scope

Estimated value excluding VAT:
Range: between 200 000 and 250 000 GBP

4)Indication about different date for duration of contract or starting/completion

Duration in months: 0 (from the award of the contract)
5)Additional information about lots

Lot No: 6 Lot title: Welfare, Debt, Housing and Benefits Advice and Support Service

1)Short description

Outline Financial inclusion is a particular challenge for residents of Wolverhampton which has the 18th worst levels of indebtedness. Welfare reform including the introduction of Universal credit has emphasised the need for support. Welfare reform work has identified particular issues with debt with high numbers of Country Court Judgements and possessions Service Requirement A provision that will deliver advice including debt, housing, employment and benefits with a focus on stabilisation, prevention and progression.

2)Common procurement vocabulary (CPV)

75110000

3)Quantity or scope

Estimated value excluding VAT:
Range: between 1 000 000 and 1 400 000 GBP

4)Indication about different date for duration of contract or starting/completion

Duration in months: 0 (from the award of the contract)
5)Additional information about lots

Lot No: 7 Lot title: Homelessness Provision and Support for People with Complex Needs

1)Short description

Outline Demand on the soup kitchen and food banks across the city is rising particularly from people with complex needs and those affected by Welfare Reform. In a Report by University of Wolverhampton in 2015 it recognised that due to low pay and changes in the labour market many working households are also using food banks as a means of sustaining their families. Service Required Develop a model that will be focussed around reducing dependency by supporting the vulnerable people that access the food service onto a path of self-sustainability.

2)Common procurement vocabulary (CPV)

85322000

3)Quantity or scope

Estimated value excluding VAT:
Range: between 400 000 and 500 000 GBP

4)Indication about different date for duration of contract or starting/completion

Duration in months: 0 (from the award of the contract)
5)Additional information about lots

Lot No: 8 Lot title: Community Opportunities Service — Mental Ill Health

1)Short description

Outline There are 12,230 residents in Wolverhampton claiming Employment Support Allowance (February 2016), 46 % of whom are claiming due to a mental health condition. The NHS Live Well programme outlines how everyday life has a big impact on mental health, with black communities in the UK still more likely than others to experience problems. Service required The provision of a holistic culturally sensitive community support, outreach service which offers structured, leisure and recreational activities for adults from African, Caribbean, Dual Heritage backgrounds aimed at keeping people well in the community and reducing any potential hospital admissions.

2)Common procurement vocabulary (CPV)

85323000

3)Quantity or scope

Estimated value excluding VAT:
Range: between 200 000 and 280 000 GBP

4)Indication about different date for duration of contract or starting/completion

Duration in months: 0 (from the award of the contract)

5)Additional information about lots

Providers may bid for up to 2 lots.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Details of the main terms and conditions of financing and payment will be set out in the contract documents.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Joint and severally liable.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: As set out in the procurement documents.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As set out in the procurement documents.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As set out in the procurement documents.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

PP16064
IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

6.12.2016 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 120 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

Interest in this contract process should be expressed via the Council’s tendering portal www.wolverhamptontenders.com where the tender document may be accessed. The Council reserves the right to cancel the procurement and not to proceed with the contract. The Council also reserves the right not to award a contract or to award a contract for parts or part of the services only. The Council will not, under any circumstances, reimburse any expense incurred by bidders in preparing their tender submissions. The Council notes that the award of the contract may involve a transfer of employment undertakings pursuant to the Transfer of Undertakings (Protection of Employment) Regulations 2006, and will clarify the position with the applicants during the tender process. Under this contract the provider is required to actively participate in the economic and social regeneration of the locality of and surrounding the place of delivery for the services. Accordingly contract performance conditions may relate in particular to social and environmental considerations. The Council will incorporate a standstill period at the point when information on the proposed award of the contract is communicated to tenderers. The standstill period, which will be for a minimum of ten calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into. Aggrieved parties who believe themselves to have been harmed or at risk of harm by any breach of the Councils obligations may take action in the High Court (England, Wales and Northern Ireland).

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

5.11.2016

 

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