Tender for TV Licensing Postal Services
The contract will cover postal services for outbound TV licensing mail.
United Kingdom-London: Postal and telecommunications services
Section I: Contracting authority
I.1)Name and addresses
Broadcasting House, Portland Place
Contact person: Jennifer Tilson
Telephone: +44 1234567890
NUTS code: UK
Internet address(es):Main address: http://www.bbc.co.uk/supplying/
I.4)Type of the contracting authority
Section II: Object
TV Licensing Postal Services.
II.1.2)Main CPV code
II.1.3)Type of contract
The contract will cover postal services for the following outbound TV Licensing (TVL) mail:
— Renewal and Retention Campaigns.
— New Sales Campaigns.
— Customer Service Activity.
These mailings play a key part in assisting the BBC to manage the collection and administration of licence fee revenue.
Around 40 % of TVL letters are sent to unlicensed addresses as part of ongoing enforcement programmes.
TVL also issues letters to customers as payment reminders, notifications of missed direct debits or for customer service activity (for example confirmation of change of circumstances).
Although significant progress has been made in reducing the reliance on postal mail as a communications channel, it will remain a very important method of communicating to licence fee payers for the foreseeable future, particularly for unlicensed addresses and customers without internet access.
II.1.6)Information about lots
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
UK, Channel Islands and the Isle of Man.
II.2.4)Description of the procurement:
In 2015/16, TVL mailed 50.9 m communications to addresses throughout the UK, the Channel Islands and the Isle of Man.
With the introduction of the new Charter and the associated Licence Fee settlement, it is anticipated that postal volumes will increase to c. 61 m communications p.a. This projection has been based on the requirement to contact TVL’s direct debit licence fee payers an on annual basis to inform them of inflationary uplifts in their licence fee, following the implementation of the settlement. Further details can be found in the ITT documentation.
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
II.2.10)Information about variants
II.2.11)Information about options
The Contract will have a term of 3 years from the Service Start Date on 1.4.2017.
The Contract may be extended at the BBC’s discretion on up to 2 occasions for a further period of 1 year on each occasion.
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
Where there is more than one economic operator, the BBC reserves the right to require a grouping of economic operators to take a particular legal form or to require a single economic operator to take primary liability or to require that each party undertakes joint and several liability. Please register your interest in this project by taking the following steps: 1 — Register your company on the BravoSolution e-Tendering portal (this is only required once): 1.1 — Go tohttps://bbc.bravosolution.co.uk. 1.2 — Click the link on the login page to Register. 1.3 — Accept the terms and conditions and click ‘Continue’. 1.4 — Enter your correct business and user details. 1.5 — Note the username you chose and click ‘Save’ when complete. 1.6 — You will shortly receive an email with your temporary password. 2 — Express an Interest in the tender: 2.1 — Login to the portal with the username/password. 2.2 — Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 — Click on the relevant PQQ/ ITT to access the content. 2.4 — Click the ‘Express Interest’ button at the top of the page. This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only. 2.5 — You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box. 3. Responding to the tender: 3.1 — Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining). 3.2 — You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification. 3.3 — Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 — You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the Bravo e-Tendering help desk.
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about electronic workflows
The awarding authority reserves the right not to award a contract and to annul the procurement process at any stage.
Tenders and all supporting documents must be priced in sterling and all payments will be made in sterling.
The contract shall be subject to English law. The awarding authority does not bind itself to accept the lowest, or any tender and reserves the right to accept part of a tender unless the tenderer expressly stipulates otherwise in the tender document.
The duration stated in Section II.2.7 is made up of a maximum 5 year term and a 3 month period of transition (if required).
Broadcasting House, Portland Place
VI.5)Date of dispatch of this notice: