Translation and Interpretation Services Tender

Translation and Interpretation Services Tender

County Durham and Darlington NHS Foundation Trust is looking to approve a 24/7/365 flexible provider of language and communication support e.g. BSL interpretation and translation services who can offer face-to-face translation and a range of other interpretation services e.g. telephone, web based etc.

UK-Durham: Translation services

2013/S 007-007895

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

County Durham and Darlington NHS Foundation Trust
County Durham Procurement Consortium, University Hospital Of North Durham, North Road
For the attention of: Ryan Lee
DH1 5TW Durham
UNITED KINGDOM
Telephone: +44 1913332751
E-mail: ryan.lee@cddft.nhs.uk
Fax: +44 1913332678

Internet address(es):

General address of the contracting authority: http://events.transaxions.com/service.aspx?event=6442

Further information can be obtained from: County Durham and Darlington NHS Foundation Trust
County Durham Procurement Consortium, University Hospital Of North Durham, North Road
For the attention of: Ryan Lee
DH1 5TW Durham
UNITED KINGDOM
Telephone: +44 1913332751
E-mail: ryan.lee@cddft.nhs.uk
Fax: +44 1913332678
Internet address: http://events.transaxions.com/service.aspx?event=6442

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: County Durham and Darlington NHS Foundation Trust
County Durham Procurement Consortium, University Hospital Of North Durham, North Road
For the attention of: Ryan Lee
DH1 5TW Durham
UNITED KINGDOM
Telephone: +44 1913332751
E-mail: ryan.lee@cddft.nhs.uk
Fax: +44 1913332678
Internet address: http://events.transaxions.com/service.aspx?event=6442

Tenders or requests to participate must be sent to: County Durham and Darlington NHS Foundation Trust
County Durham Procurement Consortium, University Hospital Of North Durham, North Road
For the attention of: Ryan Lee
DH1 5TW Durham
UNITED KINGDOM
Telephone: +44 1913332751
E-mail: ryan.lee@cddft.nhs.uk
Fax: +44 1913332678
Internet address: http://events.transaxions.com/service.aspx?event=6442

I.2)Type of the contracting authority
Regional or local authority
I.3)Main activity
Health
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
Provision of Translation and Interpretation Services to County Durham and Darlington NHS Foundation Trust
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
NUTS code UKC13,UKC14
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

County Durham and Darlington NHS Foundation Trust is looking to approve a 24/7/365 flexible provider of language and communication support e.g. BSL interpretation and translation services who can offer face-to-face translation and a range of other interpretation services e.g. telephone, web based etc. The aim of the service is to ensure that patients, carers, parents or other qualifying person for whom spoken or written English presents a significant language or communication (including sensory impairments) barrier to accessing healthcare treatment and services, have access to a high quality and confidential interpretation and translation service. The provider will provide interpretation and translation for both language and communication support for sensory impairments and will be able to offer not only provision for planned appointments but also emergency and unscheduled care and treatment at short notice. The service maybe provided (but not restricted to) in a number of potential environments including hospital, community settings or patient own home, in and around the vicinity of County Durham, Darlington and surrounding areas in line with provision of County Durham and Darlington NHS Foundation Trust’s services. To register interest is this tendering opportunity please visit the following link – http://events.transaxions.com/service.aspx?event=6442

II.1.6)Common procurement vocabulary (CPV)

79530000

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots
This contract is divided into lots: no
II.1.9)Information about variants
Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

County Durham and Darlington NHS Foundation Trust is looking to approve a 24/7/365 flexible provider of language and communication support e.g. BSL interpretation and translation services who can offer face-to-face translation and a range of other interpretation services e.g. telephone, web based etc. The aim of the service is to ensure that patients, carers, parents or other qualifying person for whom spoken or written English presents a significant language or communication (including sensory impairments) barrier to accessing healthcare treatment and services, have access to a high quality and confidential interpretation and translation service. The provider will provide interpretation and translation for both language and communication support for sensory impairments and will be able to offer not only provision for planned appointments but also emergency and unscheduled care and treatment at short notice. The service maybe provided (but not restricted to) in a number of potential environments including hospital, community settings or patient own home, in and around the vicinity of County Durham, Darlington and surrounding areas in line with provision of County Durham and Darlington NHS Foundation Trust’s services. To register interest is this tendering opportunity please visit the following link – http://events.transaxions.com/service.aspx?event=6442

II.2.2)Information about options
Options: no
II.2.3)Information about renewals
This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
No special legal form is required, but each supplier will be required to become jointly and severally responsible for the contract before acceptance.
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: To be issued in the next stage of the tendering process.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: Copies of Companies Annual Accounts, presentation of balance sheets, if not required to keep audited accounts by the law of the country in which they are established, or other documentation as appropriate if the publication of balance sheets is not required by the law of the country which they are established.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
Copies of Training certificates, Taxi licences, CRB Checks, health and safety, Enviromental Policy / safe working practices and Data Protection Act.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
SP604.
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Time limit for receipt of requests for documents or for accessing documents: 19.2.2013 – 12:00
IV.3.4)Time limit for receipt of tenders or requests to participate
19.2.2013 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about European Union funds
VI.3)Additional information

To register interest is this tendering opportunity please visit the following link – http://events.transaxions.com/service.aspx?event=6442

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:8.1.2013

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