Translation and Interpretation Services Contract for London Borough of Barking and Dagenham

Translation and Interpretation Services Contract for London Borough of Barking and Dagenham

The London Borough of Barking and Dagenham is inviting expressions of interest from suitably qualified and experienced organisations to provide Translation and Interpretation Services to the Borough The Translation and Interpretation Service contract will include, but not be limited to, written, verbal, British Sign Language and face-to-face translation.

Reference number:TAISNOV2014

Deadline date:12/12/2014

This deadline is for…Return of submissions

Contract value: £300,000 – £360,000

Location where the contract is to be carried out:Barking and Dagenham

Is this suitable for smaller suppliers?Yes

Is this contract suitable for a voluntary, community and social enterprise organisations?Yes

Name of the buying organisation:London Borough of Barking and Dagenham

Description of the contract

The London Borough of Barking and Dagenham is inviting expressions of interest from suitably qualified and experienced organisations to provide Translation and Interpretation Services to the Borough The Translation and Interpretation Service contract will include, but not be limited to, written, verbal, British Sign Language and face-to-face translation and interpreting for all council services in the borough, including Children’s and Adults’ Social Services, Housing, and other areas. The Council currently has around 3,000 translation and interpreting requirements a year, and will be looking to contract with capable providers that can deliver high quality translation and interpreting in the borough across a wide range of languages. This will be for a minimum of a three year contract that may last up to five years. Full documentation and supporting information will be in the Tender Documentation which is now available. Expressions of Interest Interested organisations must demonstrate a past track record of experience in delivering similar services. Organisations or consortiums should have a proven track record of innovation and high quality service delivery, and in particular the Council would like to see experience of delivering services in a similar environment and where necessary, in a legal context. Your organisation will have the appropriate staff recruitment and processes and be able to fulfil requirements to a Service Level Agreement, with demonstrable processes to ensure the correct level of experience and capability for each requirement. . You will need to demonstrate that the organisation has the capacity to meet our demand, which historically is around 3,000 translation and interpretation requirements a year. Organisations wishing to express an interest will be required to register on the Council’s e-Tendering portal (https://lbbd.bravosolution.co.uk/web/login.shtml) where they can download tender documentation. The closing date for submissions is 1pm Friday 12th December 2014. Late applications will not be considered under any circumstances. If you wish to discuss any of the related contracts or require additional information please contact Mark Reed, Procurement Category Manager, at mark.reed@elevateeastlondon.co.uk Deadline for queries will close at 5pm on Friday 5th December 2014

 

Documents

Classification of the contract

79540000Interpretation services

79530000Translation services

Additional information

Contract type:Services – Unspecified

Is it a framework agreement?No

Is this contract related to a programme of funding?No

Contract will be awarded based on:Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract:36 Months

Who to contact

Contact nameMark Reed

Organisation nameLondon Borough of Barking and Dagenham

Address4th Floor Maritime House, Linton Road, Barking, Essex, IG11 8HE

Telephone0208 227 5481

Extension number:

Fax

Web addresswww.lbbd.gov.uk

How to apply

Suppliers Instructions How to Express Interest in this Tender~: 1. Register your company on the eSourcing portal (this is only required once) – Browse to the eSourcing Portal: https://lbbd.bravosolution.co.uk and click the link to register – Accept the terms and conditions and click ‘continue’ – Enter your correct business and user details – Note the username you chose and click ‘Save’ when complete – You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender – Login to the portal with the username/password – Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) – Click on the relevant PQQ/ ITT to access the content. – Click the ‘Express Interest’ button at the top of the page. – This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box 3. Responding to the tender – Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) – You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification – Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT – There may be a mixture of online & offline actions for you to perform (there is detailed online help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk

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