Website Design and CRM Integration Tender

Website Design and CRM Integration Tender

Information System to include and integrate: CRM, Website,Website – Members Exclusive, Mobile App.

United Kingdom-Sunderland: Programming services of packaged software products

2015/S 093-167210

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

The North East Automotive Alliance Limited
RTC North, 1 Hylton Park, Wessington Way
For the attention of: Paul Butler; Laura Gage
SR5 3HD Sunderland
UNITED KINGDOM
Telephone: +44 1915164400
E-mail: lgage@northeastautomotivealliance.com

Internet address(es):

General address of the contracting authority: http://www.northeastautomotivealliance.com/

Further information can be obtained from: The North East Automotive Alliance Limited
RTC North, 1 Hylton Park, Wessington Way
SR5 3HD Sunderland
UNITED KINGDOM

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The North East Automotive Alliance Limited
RTC North, 1 Hylton Park, Wessington Way
SR5 3HD Sunderland
UNITED KINGDOM

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local agency/office

I.3)Main activity

Other: membership body

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Information System for the North East Automotive Alliance Limited.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
NUTS code
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Tenders should quote for the completion of this work in full.
Information System to include and integrate:
CRM
Website
Website – Members Exclusive
Mobile App
Accounting System (already exists)
Social Media (existing)
The chosen partner(s) will be able to:
2.3.1. Provision of the NEAA IS system requirements to a specified budget and timescale. This should be part of the bid submission.
2.3.2. Demonstrate a proven track record of delivering information systems on time and on budget.
2.3.3. If a consortia approach is taken the contract will be awarded to 1 managing partner who will be responsible for the overall deliver of the project
2.3.4. Inclusion of system training schedule for NEAA employees
Tenders should provide details of:
Methodology of approach
Timescales
Full cost breakdown of the proposal. This should include details of the numbers and status of staff involved, their time and associated costs.
Tenders will be evaluated against the award criteria as set out at clause 9 and should also demonstrate within their tender proposal their:
Capability to meet the contract requirements
Quality and experience of the team delivering the contract; including evidence of a proven track-record
Experience of delivering information systems, which identifies their ability to deliver these services to a high standard
Value for money and added value
The successful candidate will be required to show:
Evidence of expertise and prior work in this area.

II.1.6)Common procurement vocabulary (CPV)

72210000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Tenders should provide details of:
Methodology of approach
Timescales
Full cost breakdown of the proposal. This should include details of the numbers and status of staff involved, their time and associated costs.
Tenders will be evaluated against the award criteria as set out at clause 9 and should also demonstrate within their tender proposal their:
Capability to meet the contract requirements
Quality and experience of the team delivering the contract; including evidence of a proven track-record
Experience of delivering information systems, which identifies their ability to deliver these services to a high standard
Value for money and added value
The successful candidate will be required to show:
Evidence of expertise and prior work in this area.

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Tenders should quote for the completion of this work in full.
50 % of the agreed contract will be made at the outset of this project, with the remaining 50 % paid upon completion.
Payment to account will be made in accordance with the North East automotive Alliance Limited general terms and conditions of contract for services.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Negotiated
Some candidates have already been selected (if appropriate under certain types of negotiated procedures) no
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated below

1. Price, including added value and value for money. Weighting 50

2. Training and support. Weighting 25

3. Evidence of experience in delivering information systems. Weighting 25

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

29.5.2015
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: yes
Reference to project(s) and/or programme(s): European Regional Development Fund.
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

11.5.2015

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