West Lothian Council Care At Home Services Framework

West Lothian Council Care At Home Services Framework

West Lothian Council has a requirement to purchase Care at Home services from external service providers.

United Kingdom-Livingston: Health and social work services

2019/S 108-263222

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

West Lothian Council
West Lothian Civic Centre, Howden South Road
Livingston
EH54 6FF
United Kingdom
Contact person: Tom Henderson
Telephone: +44 1506281814
E-mail: tom.henderson@westlothian.gov.uk
Fax: +44 1506281325
NUTS code: UKM78
I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.publictendersscotland.publiccontractsscotland.gov.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://www.publictendersscotland.publiccontractsscotland.gov.uk

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Care At Home Services Framework

Reference number: CC9169

II.1.2)Main CPV code

85000000

II.1.3)Type of contract

Services

II.1.4)Short description:

West Lothian Council has a requirement to purchase Care at Home services from external service providers.

Care at home services provide personalised care, including social and emotional support to enable people to continue or resume residing in their own home. The purpose of the service is to ensure quality of life for the individual, while enabling them to retain their independence. Successful delivery of the service involves putting the person at the centre of the decisions about the way they live and

The support that they want to receive. The Council wish to appoint successful service providers to a framework, in addition to 2 block contracts which are being advertised separately. The highest service providers will be appointed to the framework and must score at least 50 % of the maximum available quality score to be appointed to the framework.

II.1.5)Estimated total value

Value excluding VAT: 32 800 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

85000000

II.2.3)Place of performance

NUTS code: UKM78

II.2.4)Description of the procurement:

West Lothian Council has a requirement to purchase Care at Home services from external service providers.

Care at home services provide personalised care, including social and emotional support to enable people to continue or resume residing in their own home. The purpose of the service is to ensure quality of life for the individual, while enabling them to retain their independence. Successful delivery of the service involves putting the person at the centre of the decisions about the way they live and the support that they want to receive.

Service providers will be expected to provide high quality services in line with the care at home and housing support national care standards to:

— people aged 16 years and older who are living in their own home, and

— who are deemed ordinarily resident in West Lothian, and

— who have been assessed as meeting the eligibility criteria.

Providers will be required to adopt adoption of an electronic call monitoring system as specified by the Council is a condition of the contract. Payment will be based on actual service hours adjusted in accordance with a banding system.

The highest ranked providers will be appointed to the framework and will need to score at least 50 % of the maximum available quality score to be appointed to the framework.

In accordance with provisions 74 — 76 of the Public Contracts (Scotland)Regulations 2015 for the Award of contracts for social and other specific services, the Council is utilising the flexibility offered whilst complying with the EU Treaty principles of equal treatment and transparency. This will allow the framework to be re-opened to competition for new entrants at the discretion of the Council each year on 1 April.

In accordance with section 67 (5) of the Public Contracts (Scotland) Regulations 2015, i.e. the cost element may also take the form of a fixed price or cost on the basis of which economic operators will compete on quality criteria only, the cost element is 18,00 GBP per hour.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/10/2019
End: 30/09/2021
This contract is subject to renewal: yes
Description of renewals:

West Lothian Council will have the option to extend for up to 2 further 12 month periods. Any period of extension will be at the sole discretion of West Lothian Council.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Registration with the care inspectorate — Level 3 is a mandatory requirement. Where providers have no previous registration history, they will be required to provide evidence of a level 3 grade within the first 12 months of the contract commencement.

III.1.2)Economic and financial standing

List and brief description of selection criteria:

Minimum insurance required is:

— employers liability 10 000 000 GBP (Ten Million GBP) subject to legislative requirements,

— professional indemnity 2 000 000 GBP (Two Million GBP),

— public liability 5 000 000 GBP (Five Million GBP) — employers should hold insurance at a minimum level of 5 000 000 GBP in line with current legislation unless specifically exempt.

Re ESPD question 4B.6 West Lothian Council will use Dun and Bradstreet’s DBAi financial reporting system to assess the financial stability of tenderers. Tenderers with a failure score of 35 or above on the DBAi system will be deemed to have evidenced satisfactory financial stability. Please note that below 35 will not be considered as having met this criteria. If a tenderer has a failure score of less

than 35, the tenderer may be required to submit their last 3 years accounts.

In the event that the tenderer is not required to publish accounts and therefore does not have a Dun and Bradstreet or equivalent rating, tenderers should be able to provide financial accounts when requested. The council will then conduct an analysis of the accounts to ensure that there is no significant financial risk. Please note that if you intend on attaching 2 years accounts, these must include financial data over a 3 year period.

It is recommended that candidates review their own Dun and Bradstreet Score in advance of submitting their tender. If following this review tenderers consider that the Dun and Bradstreet Score does not reflect their current financial status, details of this should be provided complete with evidence of a good high street credit rating (the equivalent of Dun and Bradstreet score 35) from a recognised credit referencing agency. The Council will review any such information as part of the evaluation of tenderer’s financial status.

In the event that a firm does not meet the financial criteria for consideration but has a parent company that does, the firm may still be eligible for consideration where their tender submission is supported by a parent company guarantee.

Should after review of the financial evaluation the tenderer fail, then the tender submission may be rejected.

Whilst there is no exclusion criteria pertaining to minimum turnover requirements, bidders are required to enter details of general yearly turnover for the last 3 years within the invitation to tender.

III.1.3)Technical and professional ability

List and brief description of selection criteria:

Bidders are required to provide specific examples of carrying out similar services performed during the last 3 years.

Bidders are also required to provide point of contact details at stated respective organisations.

Please note that West Lothian Council reserve the right to request references without notifying yourself.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

The provider must follow the requirements set out in the service specification and comply with all statutory requirements in the delivery of the service. This is regarded as a mandatory requirement. Notwithstanding any conditions agreed in the service specification, all terms and conditions set out in the main full contract will apply.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with several operators
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2019/S 010-018895

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 08/07/2019
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 08/07/2019
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

Registration with the care inspectorate — Level 3 is a mandatory requirement for this framework; Where providers have no previous registration history, they will be required to provide evidence of a level 3 grade within the first 12 months of contract commencement.

Only those service providers who achieve a score of at least 50 (fifty)% of the maximum quality score will be considered for appointment to the framework.

The Council will have the discretion to re-open the framework on 1st April of each year.

With reference to ESPD question Q2B; complete information for all company directors, using home address.

Confidentiality — All information supplied by the Authority must be treated in confidence and not disclosed to third parties except

Insofar as this is necessary to obtain sureties or quotations for the purpose of submitting the tender. All information supplied by you to the Authority will similarly be treated in confidence except:

(i) for any information required to be disclosed or otherwise provided by the Authority to any person in order to comply with the Freedom of Information (Scotland) Act 2002 and any codes of practice applicable from time to time relating to access to public authorities’ information.

The tenderer shall co-operate, facilitate, support and assist the Authority in the provision of this information. In the event the Authority is required to provide information to any person as a result of a request made to it under such Act and/or codes, the Authority shall adhere to the requirements of such Act and/or codes in disclosing information relating to this Agreement, the project documents and the contractor;

(ii) that references may be sought from banks, existing or past clients, or other referees submitted by the tenderers;

(iii) for the disclosure of such information with regard to the outcome of the procurement process as may be required to be published in the supplement to the Official Journal of the European Union in accordance with EU directives or elsewhere in accordance with the

requirements of UK government policy on the disclosure of information relating to government contracts.

Additional information within the invitation to tender for quality management and health and safety requirements can be found at the

Following link: https://www.westlothian.gov.uk/article/11428/Changes-to-Public-Procurement-Rules

The HSE website will be checked for breaches. Should West Lothian Council’s Health and Safety team not be satisfied with the outcome

Your tender will be rejected.

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public

Contracts (Scotland) Regulations 2015.

For further information regarding regulated procurements of OJEU threshold and above, please refer to Regulations 58 and 59 of The

Public Contracts (Scotland) Regulations 2015.

Police Scotland will be consulted with regards to serious and organised crime checks. Any links to this type of activity may cause your tender to be rejected.

The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 13462. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363

The Contracting Authority does not intend to include any community benefit requirements in this contract for the following reason:

Whilst this framework is above 4 000 000 GBP, it is envisaged that a significant number of providers will be appointed.

Whilst a community benefits clause is not incorporated, where bidders include any community benefits within their submission, these will be accepted by the Council via the contract variation process and the service provider will be expected to deliver as part of the contract.

(SC Ref:582358)

VI.4)Procedures for review

VI.4.1)Review body

West Lothian Council
West Lothian Civic Centre, Howden South Road
Livingston
EH54 6FF
United Kingdom
Telephone: +44 1506281814
Fax: +44 1506281325Internet address: http://www.westlothian.gov.uk/article/2468/Contract-Opportunities
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

03/06/2019