Wolverhampton City Council Enforcement Agents Tender 2018

Wolverhampton City Council Enforcement Agents Tender 2018

City of Wolverhampton Council are procuring this contract on behalf of Dudley Metropolitan Borough Council, Sandwell Metropolitan Borough Council, South Staffordshire District Council and City of Wolverhampton Council.

United Kingdom-Wolverhampton: Bailiff services

2018/S 118-268260

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Wolverhampton City Council
Civic Centre, St Peters Square
Wolverhampton
WV1 1RL
United Kingdom
Contact person: Mrs Jessica Prince
Telephone: +44 1902556556
E-mail: jessica.prince@wolverhampton.gov.uk
Fax: +44 1902555095
NUTS code: UKG
Internet address(es):Main address: http://www.wolverhampton.gov.uk

Address of the buyer profile: http://www.wolverhampton.gov.uk

I.1)Name and addresses

Dudley Metropolitan Borough Council
Priory Road
Dudley
DY1 1HF
United Kingdom
E-mail: jessica.prince@wolverhampton.gov.uk
NUTS code: UKG
Internet address(es):Main address: www.dudley.gov.uk

I.1)Name and addresses

Sandwell Metropolitan Borough Council
Freeth Street
Oldbury
B69 3DE
United Kingdom
E-mail: jessica.prince@wolverhampton.gov.uk
NUTS code: UKG
Internet address(es):Main address: www.sandwell.gov.uk

I.1)Name and addresses

South Staffordshire District Council
Wolverhampton Road
Codsall
WV8 1PX
United Kingdom
E-mail: jessica.prince@wolverhampton.gov.uk
NUTS code: UKG
Internet address(es):Main address: https://www.sstaffs.gov.uk

I.2)Information about joint procurement

The contract involves joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: www.wolverhamptontenders.com
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.wolverhamptontenders.com

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

PP18001 — Enforcement Agents

Reference number: DN335149

II.1.2)Main CPV code

75242110

II.1.3)Type of contract

Services

II.1.4)Short description:

City of Wolverhampton Council are procuring this contract on behalf of Dudley Metropolitan Borough Council, Sandwell Metropolitan Borough Council, South Staffordshire District Council and City of Wolverhampton Council.

The Authorities require certificated debt recovery companies (Enforcement Agents) to undertake the collection of Council Tax, Non Domestic Rates, BIDs, County and High Court Judgements and Commercial Rent Arrears Recovery and Sundry Debts and Penalty Charge Notices (PCN’s). This procurement is split into Lots as follows:

— Lot 1: Enforcement Agents for the Collection of Council Tax, Non-Domestic Rates, Business Improvement Districts (BIDs), County and High Court Judgements and Commercial Rent Arrears Recovery and Collection Agent for Sundry Debts, including housing benefit overpayments.

— Lot 2: Enforcement Agents for the Collection of Penalty Charge Notices.

— Lot 3: Second referral Enforcement Agent Collection Service for unpaid Council Tax and Business Rates.

II.1.5)Estimated total value

Value excluding VAT: 7 500 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for all lots
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:

Tenderers may be appointed in one or more Lots. Further information can be found in the tender documentation at www.wolverhamptontenders.com

II.2)Description

II.2.1)Title:

Enforcement Agents — Collection of Council Tax, Non-Domestic Rates, Business Improvement Districts, County and High Court Judgements, Commercial Rent Arrears Recovery and Collection Agent for Sundry Debts

Lot No: 1

II.2.2)Additional CPV code(s)

75242110

II.2.3)Place of performance

NUTS code: UKG

II.2.4)Description of the procurement:

The Authorities require a contract for the collection of unpaid collection of Council Tax, Non- Domestic Rates, Business Improvement Districts (BIDs), County and High Court Judgements and Commercial Rent Arrears Recovery and Collection Agent for Sundry Debts, including housing benefit overpayments. It is the Council’s intention to award contracts to deliver these services to at least two companies as the primary providers.

The current contract is due to end 30.11.2018. City of Wolverhampton Council are procuring this contract on behalf of Dudley Metropolitan Borough Council, Sandwell Metropolitan Borough Council, South Staffordshire District Council and City of Wolverhampton Council.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Arrangements to Manage Contract / Weighting: 10
Quality criterion – Name: Company Training Strategy / Weighting: 5
Quality criterion – Name: Identification of Debtor Vulnerability / Weighting: 10
Quality criterion – Name: Complaints Received & Procedure for Dealing with Complaints / Weighting: 10
Quality criterion – Name: Dealing with Payments and Debtors Contact / Weighting: 5
Quality criterion – Name: Procedures to Maximise Collections – Council Tax / Weighting: 10
Quality criterion – Name: Procedures to Maximise Collections – Non-Domestic Rates / Weighting: 10
Quality criterion – Name: Procedures to Maximise Collections – commercial rent, sundry debts, including Housing Benefit overpayments, at collection and enforcement stages / Weighting: 5
Quality criterion – Name: Withdrawal and Returning of Cases / Weighting: 5
Quality criterion – Name: Tracing Debtors / Weighting: 5
Quality criterion – Name: Added Value Services That Can Be Provided / Weighting: 5
Quality criterion – Name: Social Value / Weighting: 10
Cost criterion – Name: Fees in accordance with TCOG / Weighting: 4
Cost criterion – Name: Charges in respect of collection agent action of sundry debts / Weighting: 5
Cost criterion – Name: Charges in respect of Warrants of Arrest / Weighting: 1
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

Optional 2 year extension.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Enforcement Agents for the Collection of Penalty Charge Notices

Lot No: 2

II.2.2)Additional CPV code(s)

75242110

II.2.3)Place of performance

NUTS code: UKG

II.2.4)Description of the procurement:

The Authorities require a contract for the collection of unpaid PCN’s. It is the Authorities intention to award contracts to deliver these services to two companies.

The current contract expires 30.11.2018. City of Wolverhampton Council are procuring this contract on behalf of Dudley Metropolitan Borough Council and City of Wolverhampton Council.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Organisational Structure and Capacity / Weighting: 8
Quality criterion – Name: Flowchart Monitoring Progression of Cases / Weighting: 12
Quality criterion – Name: Performance Reports / Weighting: 8
Quality criterion – Name: Automatic Transfer and IT Strategy / Weighting: 16
Quality criterion – Name: Updating Customer Records at a Debtors Property / Weighting: 8
Quality criterion – Name: Recruitment, Training and Development of Staff / Weighting: 8
Quality criterion – Name: Dealing with Vulberable Debtors / Weighting: 8
Quality criterion – Name: Dealing with Complaints / Weighting: 8
Quality criterion – Name: Innovative Strategies to Improve Recovery / Weighting: 2
Quality criterion – Name: Additional Added Value Services / Weighting: 2
Quality criterion – Name: Social Value / Weighting: 10
Price – Weighting: 10
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

Optional 2 year extension.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Second Referral Enforcement Agents for the Collection of Council Tax and Non-Domestic Rates

Lot No: 3

II.2.2)Additional CPV code(s)

75242110

II.2.3)Place of performance

NUTS code: UKG

II.2.4)Description of the procurement:

The Authorities require a contract for second referral collection of unpaid collection of Council Tax and Non-Domestic Rates. It is the Authorities intention to award contracts to deliver these services to up to two companies as secondary providers.

The current contract is due to end 30.11.2018. City of Wolverhampton Council are procuring this contract on behalf of Dudley Metropolitan Borough Council, Sandwell Metropolitan Borough Council, South Staffordshire District Council and City of Wolverhampton Council.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Arrangements to Manage Contract / Weighting: 10
Quality criterion – Name: Company Training Strategy / Weighting: 5
Quality criterion – Name: Identification of Debtor Vulnerability / Weighting: 10
Quality criterion – Name: Complaints Received & Procedure for Dealing with Complaints / Weighting: 10
Quality criterion – Name: Dealing with Payments and Debtors Contact / Weighting: 5
Quality criterion – Name: Procedures to Maximise Collections – Council Tax / Weighting: 10
Quality criterion – Name: Procedures to Maximise Collections – Non-Domestic Rates / Weighting: 10
Quality criterion – Name: Procedures to Maximise Collections –sundry debts, including Housing Benefit overpayments, at collection and enforcement stages / Weighting: 5
Quality criterion – Name: Withdrawal and Returning of Cases / Weighting: 5
Quality criterion – Name: Tracing Debtors / Weighting: 5
Quality criterion – Name: Added Value Services That Can Be Provided / Weighting: 5
Quality criterion – Name: Social Value / Weighting: 10
Cost criterion – Name: Fees in accordance with TCOG / Weighting: 4
Cost criterion – Name: Charges in respect of collection agent action of sundry debts / Weighting: 5
Cost criterion – Name: Charges in respect of Warrants of Arrest / Weighting: 1
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

Optional 2 year extension.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 20/07/2018
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 20/07/2018
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

48 months

VI.2)Information about electronic workflows

VI.3)Additional information:

All bidders are solely responsible for their costs and expenses incurred inconnection with the preparation and submission of their proposal. All bids must be submitted via the e-tendering system at www.wolverhamptontenders.com Please ensure you allow sufficient time to make your submission.

VI.4)Procedures for review

VI.4.1)Review body

Director of Governance, Wolverhampton City Council
Civic Centre, St. Peter’s Square
Wolverhampton
WV1 1RL
United Kingdom
E-mail: legal.support@wolverhampton.gov.uk
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

20/06/2018

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