ACE Projects Training Contract

ACE Projects Training Contract

The successful supplier need to be able to utilise internal process flows and standard operating procedures to develop the content and talk confidently about the project.

ACE Projects Training

Contract summary



  • E-learning services – 80420000
  • Training services – 80500000

Location of contract

United Kingdom

Value of contract


Procurement reference


Published date

4 February 2021

Closing date

18 February 2021

Closing time


Contract start date

3 March 2021

Contract end date

1 November 2021

Contract type

Service contract

Procedure type

Open (non-OJEU)

Contract is suitable for SMEs?


Contract is suitable for VCSEs?





The final date and time for the submission of bids is Thursday 18th February 2021 at 14:00 DO NOT apply directly to the buyer. All tender information MUST be submitted through the Delta eSourcing Portal. The main aim is to find an external training company to develop and deliver the training on each of the project packages to the employees and select external delivery partners. UKRI require a training company that can create highly engaging content and deliver excellent training across the ACE projects to ensure the changes are landed successfully. The training is across many project packages and a short time frame to large audiences.
Each training course needs to have clear objectives to ensure the end user is embedded with the correct knowledge, skills and behaviours to perform and own their role and understand how it impacts others.
Real scenarios and screenshots need to be included to ensure it is brought to life and is accessible and relatable.
The successful supplier need to be able to utilise internal process flows and standard operating procedures to develop the content and talk confidently about the project.
The projects are very varied across processes, systems and audience and the successful supplier must be very adaptable at understanding the systems and processes to be able to develop training that is required.
In terms of delivery this needs to be across a wide range of methods. These include Seminar led training courses (currently proposed virtually via Videoconference (Zoom) but open to change), videos of mini system tutorials that replicate the user completing a task, recorded videos, engaging written content, system user guides, awareness guides of key changes and frequently asked questions.
They will need to record attendance and create and share the results of evaluation forms to ensure the training has embedded.
As some of the projects may launch at the same time, they must have the staffing to be able to run parallel training sessions if the training schedule requires it.

How to Apply UK Shared Business Services Ltd (UK SBS) will be using the Delta eSourcing Portal for this procurement. To register on the Delta eSourcing portal please use the link and follow the instructions to register. If you are already registered on the Delta eSourcing Portal and wish to participate in this procurement, please use the link: and the follow the instructions to ‘Login’ Once you are logged into the system you will be able to link yourself into this procurement using the Access Code: 7DF9DY3UDJ . Please disregard any content in this notice that requests your organisation “to apply directly to the buyer” as this unfortunately a system generated error, that is outside of the Contracting Authorities control.


More information


Additional text
DO NOT APPLY DIRECTLY TO BUYER All submissions will be assessed in accordance with the Public Contracts Regulations 2015, for procurement values that exceed Regulation 5 (Threshold amounts) Responses must be received by the date in the tender documentation; responses received outside of the deadline or not sent via the Delta eSourcing portal will not be accepted or considered further for this opportunity. As a user of the Delta eSourcing Portal you will have access to the Delta messaging service which facilitates all messages sent to you and from you in relation to any specific tender event. Please note it is your responsibility to access these messages on a regular basis to ensure you have sight of all relevant information applicable to this opportunity. The contracting authority expressly reserves the right: i. not to award any contract as a result of the procurement process commenced by publication of this notice;and ii. to make whatever changes it may see fit to the content and structure of the procurement; and in no circumstances will the contracting authority be liable for any costs incurred by any supplier. If the contracting authority decides to enter into a contract with the successful supplier, this does not mean that there is any guarantee of subsequent contracts being awarded. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of bidders. About UK Shared Business Services UK Shared Business Services Ltd (UK SBS) brings a commercial attitude to the public sector; helping our contracting authorities to improve efficiency, generate savings and modernise. Where UK SBS is not named as the Contracting Authority within the documentation, UK SBS will be acting as an agent on behalf of the Contracting Authority. Our broad range of expert services is shared by our customers. This allows our customers the freedom to focus resources on core activities; innovating and transforming their own organisations. For full details of our partner base please review the following link:


How to apply


Follow the instructions given in the description or the more information section.


About the buyer


Contact name

Christopher Grant


Polaris House,North Star Avenue