Advocacy Services Tender – London Boroughs of Richmond and Wandsworth
Independent mental capacity advocacy; independent mental health advocacy (this includes a small element of advocacy for deaf patients at Springfield Hospital).
United Kingdom-London: Guidance and counselling services
Section I: Contracting authority
I.1)Name and addresses
Postal address: Town Hall, Wandsworth High Street
NUTS code: UKI75 Hounslow and Richmond upon Thames
Postal code: SW18 2PU
Country: United Kingdom
Contact person: Patrick Palmer
Telephone: +44 2088316417
I.4)Type of the contracting authority
Section II: Object
The Provision of Advocacy Services in Richmond and Wandsworth Borough Councils
II.1.2)Main CPV code
II.1.3)Type of contract
London Borough of Richmond upon Thames and Wandsworth Borough Councils seeking to procure Advocacy services through a range of models across both boroughs. These are to cover the following services:
• independent mental capacity advocacy;
• independent mental health advocacy (this includes a small element of advocacy for deaf patients at Springfield Hospital);
• care act advocacy;
• NHS complaints advocacy;
• general advocacy (non statutory).
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
Outer London – South,Outer London – West and North West.
II.2.4)Description of the procurement:
In line with the Care Act 2014, the Mental Health Act 1983 and the Mental Capacity Act 2005 (MCA2005) Wandsworth and Richmond Councils are committed to the delivery of advocacy services for adults aged 18 years and over and for those under 18 in transition to adult health and social care services. The aim is to enable residents to access high quality advocacy and exercise maximum choice and control over their care and support, and to achieve the best outcomes in their everyday lives. This service specification does not cover children’s advocacy services unless otherwise specified under the advocacy service element.
The Councils are seeking to appoint a single provider across the Boroughs of Richmond and Wandsworth, and this provider will have the opportunity to sub contract any elements to another advocacy organisation.
The provider will ensure that the advocacy service:
• provides clarity of purpose;
• is independent of statutory organisations;
• promotes independence through building skills and resilience;
• maintains confidentiality;
• is person led;
• supports empowerment;
• understands safeguarding responsibilities;
• provides an accessible service;
• is accountable;
• supports advocates.
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
II.2.10)Information about variants
II.2.11)Information about options
The Councils may entirely at their discretion extend the contract for a further 24 months to a maximum term of 60 months (5 years).
II.2.13)Information about European Union funds
Additional flexi hours arising from new liberty protection safeguard (WEF April 2022).
In addition to the initial contract hours stated in the service specification and the estimated budget the LPS (expected from April 2022) are likely to lead to an increase in demand during the period of this contract and the Councils are making contingency provisions under this procurement to address this.
Section III: Legal, economic, financial and technical information
III.1.2)Economic and financial standing
• turnover is equal to or greater than 2 x the annual contract value:
• D&B risk indicator is 3 or less;
• D&B failure score is 50 or greater;
• current ratio is 1 or greater.
Note: the authority’s Director of Finance may revise the economic and financial standing criteria if it becomes clear from responses that the authority’s requirements are not suitable for the market for this type of work. Any change in criteria will be applied to all tenderers equally and tenderers notified of the change. This methodology is in line with the Cabinet Office’s guide to supplier financial appraisals and the authority shall treat all tenderers equally in evaluating their economic and financial standing.
III.1.3)Technical and professional ability
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about electronic workflows
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
To respond to this opportunity, please click here:
Go reference: GO-2020817-PRO-16956432
Postal address: The Strand
Postal code: WC2A 2LL
Country: United Kingdom
Telephone: +44 20194760000
VI.5)Date of dispatch of this notice: