Agile eHealth Software Development Framework

Agile eHealth Software Development Framework

The Southern Health and Social Care Trust (SHSCT) has a requirement to award a framework agreement for the agile development and support of a range of small bespoke software information systems to be delivered into both clinical and non-clinical environments.

United Kingdom-Gilford: Software programming and consultancy services

2013/S 146-254180

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Southern Health and Social Care Trust
Ferndale House, Bannvale, Moyallen Road
For the attention of: Catherine Weaver
BT63 5JX Gilford

Internet address(es):

General address of the contracting authority:

Address of the buyer profile:

Electronic access to information:

Electronic submission of tenders and requests to participate:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

Social protection
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

Agile eHealth Software Development Framework.
II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Southern Health and Social Care Trust and at other participating bodies across Health and Social Care in Northern Ireland (see VI.3).

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement

Framework agreement with several operators
maximum number of participants to the framework agreement envisaged: 7
Duration of the framework agreement

Duration in years: 4
Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 1 000 000 and 5 000 000 GBP
Frequency and value of the contracts to be awarded: Individual contracts currently estimated at between GPB 80k and 250k; however the Authority reserves the right to let contracts outside of this range.

II.1.5)Short description of the contract or purchase(s)

The Southern Health and Social Care Trust (SHSCT) has a requirement to award a framework agreement for the agile development and support of a range of small bespoke software information systems to be delivered into both clinical and non-clinical environments. As well as the SHSCT, the framework agreement will be available for use by all Health and Social Care in Northern Ireland (HSCNI) Trusts, Boards and other HSCNI bodies listed in VI.3 and any successor bodies of any of these organisations.
The services that are required to be provided by the framework suppliers include, without limitation to the generality of this:
— Provide intelligence in terms of system functionality already available in the market place to meet the needs of the HSCNI bodies in line with both HSCNI-wide and HSCNI body specific strategies, and particularly for the SHSCT its Technology Enabled Change Strategy.
— Assistance with the development of requirements specifications for each system based on business analysis and mapping of processes and information flows.
— The design, development and support of bespoke software systems.
— Work with HSCNI IT staff to ensure scalability and stability of developed systems.
— Work with HSCNI IT staff to ensure developments are in line with existing technology infrastructure and ICT security policies.
Ownership of the Intellectual Property Rights for any software, or other deliverables as appropriate, developed as a result of any contract awarded under the framework will be agreed on a contract by contract basis; however it is the intention that any software developed can be made available, where required, to other HSCNI bodies at no additional cost (unless otherwise agreed), along with its support as part of that contract.
The SHSCT and the other HSCNI bodies are active participants and supporters of the Northern Ireland Connected Health Ecosystem and it is an objective of the SHSCT that the work undertaken with the framework suppliers should also contribute, where possible, to further developing the Northern Ireland Connected Health Ecosystem.
The framework will not be mandatory to use and will be non-exclusive.
II.1.6)Common procurement vocabulary (CPV)

72200000, 72416000, 72420000, 72600000, 72800000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

See II.1.5 above.
II.2.2)Information about options

Options: no
II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

Parent company and/or other guarantees of performance and financial liability may be required if considered appropriate.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: To be set out in the contract documents accompanying the pre-qualification instructions and invitation to tender.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Potential suppliers will be assessed in accordance with Part 4 of The Public Contracts Regulations 2006 (implementing title II, Chaptervii, section 2 of Directive 2004/18/EC), on the basis of information provided in response to a Pre-QualificationQuestionnaire (PQQ) which is available in accordance with the instructions at VI.3 “How to Express Interest inthis Tender”. Completed PQQs must be returned to the Authority in line with the instructions at VI.3 “How to Express Interest in this Tender” before the deadline specified in section IV.3.4.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: See the Pre-Qualification Questionnaire pursuant to III.2.1.
Minimum level(s) of standards possibly required: The potential supplier must have an annual turnover (including the turnover of any third parties on whose financial resources the potential supplier is relying upon) of at least GBP 400,000 (four hundred thousand pounds) (or an equivalent sum in a foreign currency translated to sterling at the average exchange rate for the relevant accounting period(s) based on Bank of England published rates) in the last financial year. Potential suppliers must provide details of how the average rate used has been calculated if applicable.
A potential supplier must demonstrate that it has the ability to take out and maintain the following insurance: Professional Indemnity Insurance of GBP 1,000,000 (one million); Employer’s Liability Insurance of GBP 10,000,000 (ten million); and Public Liability Insurance of GBP 1,000,000 (one million).
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
See the Pre-Qualification Questionnaire pursuant to III.2.1.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5: and maximum number 12
Objective criteria for choosing the limited number of candidates: See the Pre-Qualification Questionnaire pursuant to III.2.1.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

26.8.2013 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

The Authority expressly reserves the right:
[i] not to award any contract as a result of the procurement process commenced by publication of this notice; and
[ii] to make whatever changes it may see fit to the content and structure of the tendering competition.
In no circumstances will the Authority or its advisors be liable for costs incurred by potential suppliers/bidders.
The Authority will run a fully transparent and fair process with the award of any contract being based upon the application of fully transparent award criteria.
How to Express Interest in this Tender:
1. Register your company on the eSourcing portal (this is only required once): and click the link to register

— Accept the terms and conditions and click continue,
— Enter your correct business and user details,
— Note the username you chose and click save when complete,
— You will shortly receive an email with your unique password (please keep this secure).
2. Express an Interest in the tender
— Login to the portal with the username/password,
— Click the PQQs open to all suppliers link,
— Click on the relevant PQQ (pqq_xxxx) to access the content,
— Click the express interest button at the top of the page,
— This will move the PQQ into your my PQQs page (this is a secure area reserved for your projects only),
— You can now access any attachments by clicking Buyer Attachments in the PQQ details box.
3. Responding to the tender
— Click my response under PQQ details, you can choose to create response or to decline to respond (please give a reason if declining),
— You can now use the messages function to communicate with the buyer and seek any clarification,
— Note the deadline for completion, then follow the onscreen instructions to complete the PQQ,
— There may be a mixture of online & offline actions for you to perform (there is detailed online help available)
You must then submit your reply using the submit response button at the top of the page.
If you require any further assistance please consult the online help, or contact the eTendering help desk.
Participating bodies
The Authority will conduct the procurement process on behalf of itself and other participating bodies in the HSC, including, inter alia:
Belfast Health and Social Care Trust (BHSCT);
South Eastern Health and Social Care Trust (SEHSCT);
Northern Health and Social Care Trust (NHSCT).
Southern Health and Social Care Trust (SHSCT)
Western Health and Social Care Trust (WHSCT)
NI Ambulance Service Health and Social Care Trust (NIAS)
Health and Social Care Board (HSCB)
Public Health Agency (PHA)
Patient and Client Council (PCC)
Business Services Organisation (BSO)
Regulation and Quality Improvement Authority (RQIA)
NI Blood Transfusion Service Agency (NIBTS)
NI Fire and Rescue Service Board (NIFRS)
NI Guardian Ad Litem Agency (NIGALA)
NI Medical and Dental Training Agency (NIMDTA)
NI Practice & Education Council for Nursing and Midwifery (NIPEC)
NI Social Care Council (NISCC)
Other independent clinical healthcare contractor groups such as doctors, dentists, opticians etc.
Any subsequently formed shared services or other organisation;
Any successor bodies
Contracts may be awarded under the framework agreement by or for the benefit of any one or more of these bodies.
The Authority does not guarantee that any organisation will utilise the framework agreement and does not make any financial commitment or guarantee
Performance on Previous Contracts
The successful contractors’ performance on this contract including any contracts made by placement of orders will be regularly monitored. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in BSO Procurement and Logistics Service for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a Certificate of Unsatisfactory Performance and the contract may be terminated. The issue of a Certificate of Unsatisfactory Performance will result in the contractor being excluded from all procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland Procurement Policy for a period of twelve months from the date of issue of the certificate.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

See Section VI.4.2

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The Authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. Applicants who are unsuccessful shall be informed by the Authority as soon as possible after the decision has been made as to the reasons why the applicant was unsuccessful. If an appeal regarding the award of the contract has not been successfully resolved, The Public Contracts Regulations 2006, as amended, provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take action in the Northern Ireland High Court. Any such action must generally be brought within 30 days.
If a declaration of ineffectiveness is sought, any such action must be brought within 30 days where the Authority has communicated the award of the contract and a summary of reasons to tenderers, or otherwise within 6months of the contract being entered into. Where a contract has not been entered into, the court may order the setting aside of the award decision or order the Authority to amend any document and may award damages. If the contract has been entered into the court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order the Authority to pay a fine, and / or order that the duration of the contract is shortened. The purpose of the standstill period referred to above is to allow the parties to apply to the courts to set aside the award decision before the contract is entered into.
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice: