Application Management Services Tender – Metropolitan Police
Tower service management: service management functions delivered within the tower that are essential to the correct running of both ITIL service and the integration of other services within the MPS ecosystem.
United Kingdom-Greater London: IT services: consulting, software development, Internet and support
Section I: Contracting authority
I.1)Name and addresses
National registration number: n/a
Postal address: Empress State Building, Lillie Road, Earls Court
Town: Greater London
NUTS code: UKI LONDON
Postal code: SW6 1TR
Country: United Kingdom
Contact person: Simon Bartlett
Telephone: +44 2071611550
Main address: http://met.police.uk
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/40396
I.4)Type of the contracting authority
Section II: Object
Pegasus — Applications Services — Selection Questionnaire (SQ) — Competitive Process with Negotiation (CPN) — Stage 1
II.1.2)Main CPV code
II.1.3)Type of contract
The Metropolitan Police Service (MPS), founded by Sir Robert Peel in 1829, is famed around the world and has a unique place in the history of policing. Today, accountable to the Mayor’s Office for Policing and Crime (MOPAC), the MPS is responsible for policing an area of 620 square miles with a daily population of over 12 000 000.
The Pegasus Programme will deliver a service model that reflects the future needs of the MPS. It will enable agility and flexibility in our services, an improved user experience and greater value for money. The Pegasus Programme supports the MPS direction and strategy to seize the opportunities of data, digital and technology to be a world leader in policing.
The MPS is tendering for the provision of IT applications services. This procurement covers the procurement of a single contract to deliver these services
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
II.2.4)Description of the procurement:
The Metropolitan Police Service (MPS) IT contracts are currently being delivered as a multi supplier ‘Towers Model’. The new MPS model is a two-tower model that will comprise of an infrastructure provider (procured separately) with embedded service management and integration services, and a separate applications tower. The infrastructure tower procurement consists of five of the current tower services and is nearing completion. The applications tower is the subject of this procurement and at a high level consists of the ‘mandatory services’ and the ‘optional services’ as set out below. It should be noted at this stage that all services within the scope of services will be delivered by the supplier, but the volume and introduction date of the optional services may be varied at the sole discretion of the MPS — as such at the service commencement date the volume of the optional services may be zero.
• tower service management: service management functions delivered within the tower that are essential to the correct running of both ITIL service and the integration of other services within the MPS ecosystem;
• AMS services: the effective support of applications within the MPS estate, to ensure a highly available maintained estate with IT service continuity management at the heart of the service;
• security services: aligned to industry best practice, integrated with the specific security functions to ensure that all service are delivered in a high secure manner with data and users protected throughout all aspects of the service.
• hosting services — the ability of the application provider to manage deeper elements of the application stack when applications are hosted on IaaS and PaaS infrastructure in order to give a greater level of end to end accountability;
• end user services — management and delivery of end user services currently being sourced through the Pegasus Infrastructure tower;
• DevOps services — the introduction of Agile Application developments methodologies to augment the existing capability within MPS and to further enhance the capability in order to mature the service.
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
5-year initial term with options to extend by two separate periods of one (1) year.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.5)Information about negotiation
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Section VI: Complementary information
VI.1)Information about recurrence
Suppliers wishing to express an interest in this tender opportunity, and obtain tender documentation, should go to:
https://bluelight.eu-supply.com/ and select new tender opportunities, and enter the following reference number in the search criteria ‘contains:’ — SS3/20/154 — Pegasus — applications services then click on the tender opportunity title and select the ‘Login and Register Interest’ button, and enter their username and password.
If not already registered on the EU-Supply eTendering system, suppliers will need to do so by going to https://bluelight.eu-supply.com/ and clicking on the ‘Register Company’ link in the supplier menu, and filling in the company registration form. It is free to register on the system and there are no subscription charges or additional costs for using the system. Once the registration has been processed (which can take up to 48 hours), two separate emails containing the username and password will be sent to the email address registered with.
Suppliers will need to return to the tender opportunity EU Supply, to express their interest electronically.
URL: https://bluelight.eu-supply.com/Organisations wishing to be considered for appointment as a provider of these services must submit a completed SQ in compliance with the instructions and within the prescribed deadline.
The authority reserves the right to:
(i) withdraw from the procurement process; and/or
(ii) not to award any contract as a result of the competition called for by this notice; and/ or
(iii) to make whatever changes it may see fit to the structure, timing, dates and content of the competition.
The authority shall not be liable for any costs or expenses incurred by any candidates in considering and/or responding to the procurement process. All discussions and meetings will be conducted in English. Tenders and supporting documents must be priced in pound sterling and all payments under the contract will be made in pound sterling.
The authority will identify the applicants with the top six (6) total scores, provided there are six (6) suitably qualified applicants. The authority intends to shortlist those six (6) applicants to the next stage of the tender process. The shortlist shall contain up to six (6) applicants who:
1) meet all eligibility requirements in Part 1 of the SQ response form as set out in the evaluation methodology; and
2) are awarded a pass for all aspects of the evaluation which are assessed on a pass/fail basis in accordance with the evaluation methodology; and
3) achieve the six (6) highest scores.
Postal address: Empress State Building, Empress Approach, Lillie Road, West Brompton
Postal code: SW6 1TR
Country: United Kingdom
VI.5)Date of dispatch of this notice: