Assisted Digital Services for Government Procurement Service
Assisted digital support is for service users who are not online, and those who are online but who have limited digital skills. Assisted digital support will either help these users use the digital services themselves, or input these users’ data into the digital service on their behalf. Registration details for Market Engagement Event.
UK-Liverpool: Computer-related professional services
Prior information notice
Section I: Contracting authority
Government Procurement Service
9th Floor, The Capital, Old Hall Street
Contact point(s): Digital Services
L3 9PP Liverpool
Telephone: +44 3450103503
General address of the contracting authority: http://gps.cabinetoffice.gov.uk
Address of the buyer profile: https://gpsesourcing.cabinetoffice.gov.uk
Further information can be obtained from: The above mentioned contact point(s)
Other: Public Procurement
Section II.B: Object of the contract (Supplies or services)
NUTS code UK
Assisted digital support is for service users who are not online, and those who are online but who have limited digital skills. Assisted digital support will either help these users use the digital services themselves, or input these users’ data into the digital service on their behalf.
We anticipate varying levels of support will be required and that this support may be provided by organisations from multiple sectors. It is likely to encompass:
— light-touch support for simpler services or users who are more willing to try digital services;
— more substantial support for more complex services or users who are not familiar with digital services.
We are interested in how assisted digital support can involve an element of learning so that users are encouraged to self-serve in future.
Estimated cost excluding VAT: 50 000 000 GBP
This contract is divided into lots: no
The market engagement event will comprise of an overview and interactive session and will take place in May/June – date and location to be confirmed via the Industry Day link on the Government Procurement Service website (http://gps.cabinetoffice.gov.uk/i-am-supplier/supplier-industry-days).
Please register your interest in this opportunity, via the GPS website: http://gps.cabinetoffice.gov.uk/i-am-supplier/supplier-industry-days and registering for the planned supplier engagement event in May/June 2013.
Section III: Legal, economic, financial and technical information
Section VI: Complementary information
Tax legislation http://www.hmrc.gov.uk/thelibrary/legislation.htm
Environmental protection legislation http://www.legislation.gov.uk/ukpga/1990/43/contents
Employment protection and working conditions http://www.direct.gov.uk/en/Employment/Employees/index.htm
VI.4)Date of dispatch of this notice:10.5.2013