Audio Tour Services for English Heritage

Our current contract for the provision of audio tours expires in March 2015 and we now have the opportunity not only to make more cost-effective and efficient the way we provide audio tours but also to explore the possibilities posed by new technologies.

United Kingdom-Swindon: Artistic and literary creation and interpretation services

2014/S 232-409147

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

English Heritage
The Engine House
SN2 2EH Swindon
UNITED KINGDOM

Internet address(es):

General address of the contracting authority: https://in-tendhost.co.uk/english-heritage

Further information can be obtained from: English Heritage
Internet address: https://in-tendhost.co.uk/english-heritage

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: English Heritage
Internet address: https://in-tendhost.co.uk/english-heritage

Tenders or requests to participate must be sent to: English Heritage
The Engine House
SN2 2EH Swindon
UNITED KINGDOM
Internet address: https://in-tendhost.co.uk/english-heritage

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Recreation, culture and religion

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Audio Tour Services.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
NUTS code

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract

II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

English Heritage currently provides audio tours at 37 sites (Including Stonehenge) for a variety of visitors and a variety of needs. Audio tours are an important element of English Heritages on site interpretation and are highly regarded by our visitors. At many sites they are the primary means of interpretation other than the guidebook. Both should complement each other, the audio tour focusing on the human stories and ensuring that the interpretation reaches the breadth of audience we hope to welcome at our sites.
English Heritage maintains a policy of including the cost of the audio tour within the admission charge; in this way we continue to ensure high take-up levels.
Our current contract for the provision of audio tours expires in March 2015 and we now have the opportunity not only to make more cost-effective and efficient the way we provide audio tours but also to explore the possibilities posed by new technologies. We also expect tender submissions to reflect the current economic climate and changed political landscape within which the public sector is forced to operate.
The number of players required at each site will also vary according to season. If a need for additional tours is identified during the contract period they will be added to this contract at the discretion of the Contract Manager. [I.e. the contractor will be our sole supplier].
In summary, we require the successful tenderer to supply the production of audio tours (scripting, translation, recording); specification and subsequent lease of equipment; a schedule to cover the maintenance of the equipment.
The contract will be for 3 years, with the option to extend for 2 further 1 year periods.

II.1.6)Common procurement vocabulary (CPV)

92310000, 32330000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

II.1.9)Information about variants

Variants will be accepted: no

II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

II.2.2)Information about options

II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Starting 1.4.2015. Completion 31.3.2018

Information about lots

Lot No: 1Lot title: Provision of Audio Tours at all sites excluding Stonehenge

1)Short description

2)Common procurement vocabulary (CPV)

92310000

3)Quantity or scope

4)Indication about different date for duration of contract or starting/completion

5)Additional information about lots

Lot No: 2Lot title: Provision of Audio Tours at Stonehenge (including staffing)

1)Short description

2)Common procurement vocabulary (CPV)

92310000

3)Quantity or scope

4)Indication about different date for duration of contract or starting/completion

5)Additional information about lots

Lot No: 3Lot title: Provision of Audio Tours at all sites including Stonehenge

1)Short description

2)Common procurement vocabulary (CPV)

92310000

3)Quantity or scope

4)Indication about different date for duration of contract or starting/completion

5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

III.2.2)Economic and financial ability

III.2.3)Technical capacity

III.2.4)Information about reserved contracts

III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no

IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

P/REF 00000063

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 19.1.2015
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

19.1.2015 – 15:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

28.11.2014