Banking Services Liverpool City Council
The Council requires services to facilitate the collection of card payments via the Council’s website, by telephone and face to face at various Council establishments.
UK-Liverpool: banking services
2012/S 77-127044
Contract notice
Services
Directive 2004/18/EC
Section I: Contracting authority
Liverpool City Council
Finance & Resources (Procurement), 4th floor Venture Place, Sir Thomas Street
For the attention of: Ms Lyndsay Miles
L1 6BW Liverpool
UNITED KINGDOM
E-mail: lyndsay.miles@liverpool.gov.uk
Section II: Object of the contract
Service category No 6: Financial servicesa)Insurances services b)Banking and investment services
Main site or location of works, place of delivery or of performance: City of Liverpool.
NUTS code UKD52
Card Acquiring Services.
The Council requires services to facilitate the collection of card payments via the Council’s website, by telephone and face to face at various Council establishments. The successful card acquiring bank must receive files of card payments collected and provide settlement direct to the Council’s nominated bank accounts. The Council currently accepts online and telephone payments using the following:
Visa Credit.
Visa Debit.
UK Maestro.
International Maestro.
Mastercard.
Solo.
Electron.
JCB.
Account Facilities.
The accounts required in the name of LCC on commencement of the contract are as follows:
a) Income Account
b) Disbursement Account
c) Landlords Account
d) Mass Account
e) Ancillary Accounts
f) Euro Account
g) Head Office Collection Accounts
Additional Services to include.
a) Allow the use of a security firm to pay monies into LCC’s Account
b) Allow pay-ins at branches of other banks at no additional cost to LCC.
c) Provide the facility for the public to make payments to the City Council over the bank counter without charge. This facility must be available at all branches nationwide.
d) Retain presented cheques for the purpose of dealing with enquiries at a later date. Images of presented cheques must be made available to the Council within 48 hours of request. No debits are to be made without supporting documentation.
e) The bank will return Refer to Drawer cheques with any supporting documentation to LCC for the relevant computer systems to be updated.
f) Provide a facility to cash City Council cheques with a value in excess of 500,00 GBP.
g) Provide the facility to draw cash up to 30 000,00 GBP at short (i.e. 2 hours) notice.
h) The provider must allow City Council customers (eg Housing Benefit claimants) to open a bank account into which their benefit may be paid.
i) Provide BACS Bureau services.
j) Provide merchant services including the facilities to enable credit/debit card payments and e-payments.
k) Allow the withdrawal of cash at any branch within the city.
Financial Limits.
Cash Management and Credit Interest Arrangements.
Electronic Banking.
Provision of statements.
Provision of stationery and consumables.
Operational Requirements.
Opening & Closing Of Accounts.
Operation of Accounts.
Contract Management & Reporting.
Contract Management Personnel.
Contract Management & Liaison.
Business Continuity.
Customer Care.
Customer Satisfaction & Complaints.
66110000, 66100000
Tenders may be submitted for all lots
Information about lots
Lot No: 1 Lot title: Card Acquiring Service
The Council requires services to facilitate the collection of card payments via the Council’s website, by telephone and face to face at various Council establishments. The successful card acquiring bank must receive files of card payments collected and provide settlement direct to the Council’s nominated bank accounts. The Council currently accepts online and telephone payments using the following:
Visa Credit.
Visa Debit.
UK Maestro.
International Maestro.
Mastercard.
Solo.
Electron.
JCB.
66110000, 66100000
The Council requires services to facilitate the collection of card payments via the Council’s website, by telephone and face to face at various Council establishments. The successful card acquiring bank must receive files of card payments collected and provide settlement direct to the Council’s nominated bank accounts. The Council currently accepts online and telephone payments using the following:
Visa Credit.
Visa Debit.
UK Maestro.
International Maestro.
Mastercard.
Solo.
Electron.
JCB.
Estimated value excluding VAT: 1 155 000 GBP
Account Facilities.
The accounts required in the name of LCC on commencement of the contract are as follows:
a) Income Account
b) Disbursement Account
c) Landlords Account
d) Mass Account
e) Ancillary Accounts
f) Euro Account
g) Head Office Collection Accounts
Additional Services to include.
a) Allow the use of a security firm to pay monies into LCC’s Account
b) Allow pay-ins at branches of other banks at no additional cost to LCC.
c) Provide the facility for the public to make payments to the City Council over the bank counter without charge. This facility must be available at all branches nationwide.
d) Retain presented cheques for the purpose of dealing with enquiries at a later date. Images of presented cheques must be made available to the Council within 48 hours of request. No debits are to be made without supporting documentation.
e) The bank will return Refer to Drawer cheques with any supporting documentation to LCC for the relevant computer systems to be updated.
f) Provide a facility to cash City Council cheques with a value in excess of 500,00 GBP.
g) Provide the facility to draw cash up to 30 000,00 GBP at short (i.e. 2 hours) notice.
h) The provider must allow City Council customers (eg Housing Benefit claimants) to open a bank account into which their benefit may be paid.
i) Provide BACS Bureau services.
j) Provide merchant services including the facilities to enable credit/debit card payments and e-payments.
k) Allow the withdrawal of cash at any branch within the city.
Financial Limits.
Cash Management and Credit Interest Arrangements.
Electronic Banking.
Provision of statements.
Provision of stationery and consumables.
Operational Requirements.
Opening & Closing Of Accounts.
Operation of Accounts.
Contract Management & Reporting.
Contract Management Personnel.
Contract Management & Liaison.
Business Continuity.
Customer Care.
Customer Satisfaction & Complaints.
66110000, 66100000
Account Facilities.
The accounts required in the name of LCC on commencement of the contract are as follows:
a) Income Account
b) Disbursement Account
c) Landlords Account
d) Mass Account
e) Ancillary Accounts
f) Euro Account
g) Head Office Collection Accounts
Additional Services to include.
a) Allow the use of a security firm to pay monies into LCC’s Account.
b) Allow pay-ins at branches of other banks at no additional cost to LCC.
c) Provide the facility for the public to make payments to the City Council over the bank counter without charge. This facility must be available at all branches nationwide.
d) Retain presented cheques for the purpose of dealing with enquiries at a later date. Images of presented cheques must be made available to the Council within 48 hours of request. No debits are to be made without supporting documentation.
e) The bank will return Refer to Drawer cheques with any supporting documentation to LCC for the relevant computer systems to be updated.
f) Provide a facility to cash City Council cheques with a value in excess of 500,00 GBP.
g) Provide the facility to draw cash up to 30 000,00 GBP at short (i.e. 2 hours) notice.
h) The provider must allow City Council customers (eg Housing Benefit claimants) to open a bank account into which their benefit may be paid.
i) Provide BACS Bureau services.
j) Provide merchant services including the facilities to enable credit/debit card payments and e-payments.
k) Allow the withdrawal of cash at any branch within the city.
Financial Limits.
Cash Management and Credit Interest Arrangements.
Electronic Banking.
Provision of statements.
Provision of stationery and consumables.
Operational Requirements.
Opening & Closing Of Accounts.
Operation of Accounts.
Contract Management & Reporting.
Contract Management Personnel.
Contract Management & Liaison.
Business Continuity.
Customer Care.
Customer Satisfaction & Complaints.
Estimated value excluding VAT: 630 000 GBP
Section III: Legal, economic, financial and technical information
(a) is bankrupt or is being wound up, where his affairs are being administered by the court, where he has entered into an arrangement with creditors, where he has suspended business activities or is in any analogous situation arising from a similar procedure under national laws and regulations;
(b) is the subject of proceedings for a declaration of bankruptcy, for an order compulsory winding up the administration by the court or of an arrangement with creditors or of any other similar proceedings under national laws and regulations;
(c) has been convicted by a judgment which has the force of res judicata in accordance with the legal provisions of the country of any offence concerning his professional conduct;
(d) has been guilty of grave professional misconduct proven by any means which the contract authorities can demonstrate;
(e) has not fulfilled obligations relating to the payment of social security contributions in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(f) has not fulfilled obligations relating to the payment of taxes in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(g) is guilty of serious misrepresentation in supplying the information required under this Section or has not supplied such information;
(h) has been the subject of a conviction for participation in a criminal organization, as defined in Article 2(1) of Council Joint Action 98/733/JHA;
(i) has been the subject of a conviction for corruption, as defined in Article 3 of the Council Act of 26.5.1972 and Article 3(1) of Council Joint Action 98/742/JHA3 respectively;
(j)has been the subject of a conviction for fraud within the meaning of Article 1 of the Convention relating to the protection of the financial interests of the European Communities;
(k) has been the subject of a conviction for money laundering, as defined in Article 1 of Council Directive 91/308/EEC of 10.6.1991 on prevention of the use of the financial system for the purpose of money laundering.
Information and formalities necessary for evaluating if requirements are met:
As per ITT.
(b) the presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established;
(c) a statement of the undertaking’s overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last three financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information of these turnovers is available.
Information and formalities necessary for evaluating if requirements are met:
As per ITT.
Minimum level(s) of standards possibly required: As per ITT.
(a) a list of the works carried out over the past 5 years, accompanied by certificates of satisfactory execution for the most important works. These certificates shall indicate the value, date and site of the works and shall specify whether they were carried out according to the rules of the trade and properly completed. Where appropriate, the competent authority shall submit these certificates to the contracting authority direct;
(b) a list of the principal deliveries effected or the main services provided in the past 3 years, with the sums, dates and recipients, whether public or private, involved. Evidence of delivery and services provided shall be given: – where the recipient was a contracting authority, in the form of certificates issues or countersigned by the competent authority, – where the recipient was a private purchaser, by the purchaser’s certification or, failing this, simply by a declaration by the economic operator;
(c) an indication of the technicians or technical bodies involved, whether or not belonging directly to the economic operator’s undertaking, especially those responsible for quality control and, in the case of public works contracts, those upon whom the contractor can call in order to carry out the work;
(d) a description of the technical facilities and measures used by the supplier or service provider for ensuring quality and the undertaking’s study and research facilities;
(e) where the products or services to be supplied are complex or, exceptionally, are required for a special purpose, a check carried out by the contracting authorities or on their behalf by a competent official body of the country in which the supplier or service provider is established, subject to that body’s agreement, on the production capabilities of the supplier or the technical capacity of the service provider and, if necessary, on the means of study and research which are available to it and the quality control measures it will operate;
(f) the educational and professional qualifications of the service provider or contractor and/or those of the undertaking’s managerial staff and, in particular, those of the person or persons responsible for providing the services or managing the work;
(g) for public works contracts and public services contracts, and only in appropriate cases, and indication of the environmental management measures that the economic operator will be able to apply when performing the contract;
(h) a statement of the average annual manpower of the service provider or contractor and the number of managerial staff for the last 3 years;
(i) a statement of the tools, plant or technical equipment available to the service provider or contractor for carrying out the contracts;
(j) an indication of the proportion of the contract which the services provider intends possibly to subcontract;
(k) with regard to the products to be supplied: (i) samples, descriptions and/or photographs, the authenticity of which must be certified if the contracting authority so request; (ii) certificates drawn up by official quality control institutes or agencies of recognized competence attesting the conformity of products clearly identified by references to specifications or standards.
Information and formalities necessary for evaluating if requirements are met:
As per ITT.
Minimum level(s) of standards possibly required:
As per ITT.
Section IV: Procedure
The most economically advantageous tender in terms of the criteria stated below
1. Price. Weighting 60
2. Quality. Weighting 40
Payable documents: no
Persons authorised to be present at the opening of tenders: no
Section VI: Complementary information
Companies not registered may do so by using the following link www://www.thechest.nwce.gov.uk/procontract/supplier.
VI.5)Date of dispatch of this notice:18.4.2012