Banking Services Tender for South East Water
Banking Services, Standstill Cash manager and Overdraft Bank.
UK-Snodland: banking services
Contract notice – utilities
Section I: Contracting entity
South East Water Ltd
Contact point(s): Mr Lee Allen
For the attention of: Mr Lee Allen
ME6 5AH Snodland
General address of the contracting entity: www.southeastwater.co.uk
Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
Section II: Object of the contract
Service category No 6: Financial servicesa)Insurances services b)Banking and investment services
Main site or location of works, place of delivery or of performance: South East Water Region.
Duration of the framework agreement
Duration in months: 120
a) Operation of approx 20 group bank accounts
b) Collection services
c) Payment services
d) Electronic banking
e) As cash manager during Standstill
f) As provider of an overdraft of 2.5m pounds (As an option for SEW to call on at its discretion)
g) Operation of fixed term treasury deposit facility
h) Provision of electronic imaging in respect of customer correspondence received through the cash processing centre
Description of these options: Any agreement awarded would be for an initial duration of 5 years with options to extend annually up to a maximum overall term of 10 years. This would be subject to satisfactory reviews of price and performance. The length of the agreement may be subject to change if unforeseen changes to the business occur.
Section III: Legal, economic, financial and technical information
Section IV: Procedure
Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
Section VI: Complementary information
Any respondent who is unable to satisfy the Mandatory Requirements or who does not provide the Further Information may not be considered further and may not be invited to tender.
There is no form available for completion. Applicants are required to respond directly to this Notice by 12pm on Friday 17.8.2012. Responses should consist of a maximum of 20 pages (40 sides) of A4 paper. Accounts and copies of certificates may be appended to the main body of the response. Applicants should submit one hard copy and one copy on removable storage media. The envelope must be clearly marked with project number (SEW 450-2012-SNO-S) and be addressed to Lee Allen, Procurement Specialist,
South East Water Ltd, Rocfort Road, Snodland, Kent. ME6 5AH. Applicants should not include non requested sales literature with their applications.
Companies who qualify for inclusion on the Tender.
List may be required to demonstrate their services in practical trials or presentations at no cost to South East Water Limited (SEWL). Applicants who fail to supply all of the information requested in response to this Notice risk elimination. The contents of this Notice are sufficient for submissions of pre-qualification data.
All other communications are discouraged. the format of supplier responses must be such that each point is restated and immediately followed by the suppliers answer.
We intend to invite up to 5 respondents to tender for this contract. If more than 5 respondents satisfy the Mandatory Requirements, their responses to the Further Information request will be evaluated.
Tender evaluation criteria will be stated within the Invitation to Tender (ITT). Negotiation will then take place with one or more pre-qualified tenderers to secure the most economically advantageous offer to SEWL. Contracts will be under English Law.
1. Mandatory Requirements.
1.1 Confirm that your company can supply the services detailed in Section II.1.5
1.2 Confirm that your company has a branch network in support of services covering SEWL region giving details of the number of branches and also their geographical spread.
1.3 Confirm that your company can provide a secure and robust electronic online banking platform.
1.4 Your organisation. Provide the address of your registered office, and the details of the United
Kingdom locations you operate from, together with the named person responsible for this application. State whether your company is part of a group or is affiliated in any way with other companies. If so, please provide details of the group company structure or other company relationships. Alternatively provide details if you propose to develop a new partnership with another company to deliver this service.
1.5 Experience. Provide reference of at least 2 contracts undertaken in the last 2 years for requirements similar to those outlined above. For each contract, describe the range, scope, value and duration, including referee contact details. Confirm your willingness for us to approach referees on receipt of your application. Note that customer site visits may be required as part of the enquiry process.
1.6 Contract Strategy. Please give an outline of what you regard as the key issues involved in successfully undertaking a contract of this nature, together with an outline of how the work could be managed and organised to deliver and ongoing business cost reductions.
1.7 State the number and type (e.g. administrative/technical) of staff available to resource this contract and state the level of staff turnover in the part of your organisation relevant to this agreement.
1.8 Confirm that there will be a single point of contact for resolution of day to day queries for the banking services role.
1.9 Confirm that there will be a dedicated, account manager who will oversee the running of the whole agreement of the banking services role.
1.11 Confirm that your companys long term unsecured debt obligations are rated at least, in the case of Moody’s “Aa3” and in the case of S&P, “AA-”
1.12 Confirm that your companys short term unsecured debt obligations are rated at least, in the case of Moody’s “Prime-1” and in the case of S&P, “A-1”
1.13 Confirm that your company is FSA regulated and give details of any industry standards to which your organisation adheres, and provide details of any industry associations or trade organisations of which your organisation is a member (do not provide any certification at this stage).
1.14 Confirmation you have experience in providing information via the internet and can utilise marketplace technology.
1.15 Confirmation you will provide an over the counter facility to SEWL customers free of charge.
1.16 Confirm you can provide a facility to accept payments and cheques from SEWL at a location close to the company offices with locations.
1.17 Confirm the your company will accede to the Common Terms Agreement, Account Bank Agreement and the Security Trust and Intercreditor Deed, the terms of which are described in the South East Water (Finance) Ltd prospectus which can be found through the following weblink www.rnspdf. londonstockexchange.com/rns/2984G 1-2010-1-28.pdf
Tenderers should note that any legal or internal costs incurred in acceding to these documents will not be charged to SEWL.
1.18 Confirm you can provide electronic imaging in respect of customer correspondence received through the cash processing centre
2. Further Information
2.1 Experience of Banking Services is required.
Confirm the length of your relevant experience.
2.2 Preference will be given to respondents whose customer portfolio includes customers having a similar size and business to that of SEWL. Give an overview of your customer portfolio.
2.3 Please provide details of relevant resource including number of staff, qualifications, role undertaken and length of service.
2.4 Provide full details of your health & safety policy, records and systems, including
a. A copy of your H&S policy statement and arrangement for implementing the policy and minimising the risk of identifiable hazards.
b. An explanation of how the H&S policy is audited
c. Details of accidents and any convictions and court/tribunal awards in respect of any safety offences in the last 2 years.
2.5 Provide full details of your Environmental Policy, records and systems including,
a. A copy of your environmental policy
b. Describe how this policy is implemented and audited
c. The name and positions of the person within your organisation who is responsible for the environmental policy
d. Whether you currently hold or are working towards ISO 14000 or similar environmental accreditation
e. Details of any environmental infringements during the past 3 years including any convictions.
2.6 Provide full details of your quality assurance policy, records and system, including
a. Top tier Quality Assurance document
b. How the systems are administered and audited
c. Length of time actively followed
d. How the Quality Management System is reviewed and updated. Please demonstrate that a process of continuous improvements operates
2.7 Applicants should provide details of any court judgements and prosecutions within the last 3 years.
3. Supplementary Information (please amend/add/delete questions as appropriate)
3.1 Please provide brief details of how your organisation is progressing to further its implementation of policies and practices in the areas of human rights, labour, the environment and anticorruption.
3.2 Please provide brief details on your Corporate
Social Responsibility and Sustainable Procurement.
Policies and how your organisation is working towards implementing these policies.
South East Water Limited reserves the right to award no contract(s) as a result of this award procedure.
There will be no further call for completion.