BFI Customer Service Training

BFI Customer Service Training

Contract value: £25,000 – £50,000. Reference number: 2011/039

Deadline date: 05/04/2012

This deadline is for… Deadline for Expression of Interest

Contract value: £25,000 – £50,000

Location where the contract is to be carried out: United Kingdom

Is this suitable for smaller suppliers? Yes

Name of the buying organisation: British Film Institute

Original source URL


Description of the contract

The BFI is seeking a Consultancy to provide an analysis and training plan for the improvement of the customer service provision across the BFI. (British Film Institute)




Classification of the contract

79413000 Marketing management consultancy services

79414000 Human resources management consultancy services


Additional information

Contract type: Services – 11

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 24/04/2012 – 31/07/2012


Who to contact

Contact name Lisa Rowe

Address 21 Stephen Street, London, Herts, W1T 1LN

Telephone 02079578987

Extension number:



Web address


How to apply

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs).However, any selection of tenderers will be based solely on the criteria set out for the procurement,and the contract will be awarded on the basis of the most economically advantageous tender. Response Address: