Bill Printing Tender

Bill Printing Tender

Provision of bill printing to include: 1) Procurement/provision of stationery including paper, envelopes and leaflets.

United Kingdom-Durham: Printing services

2019/S 054-125628

Contract notice – utilities


Legal Basis:

Directive 2014/25/EU

Section I: Contracting entity

I.1)Name and addresses

Northumbrian Water Ltd
Northumbrian Water Ltd, Boldon House, Wheatlands Way, Pity Me
United Kingdom
Contact person: Northumbrian Water Ltd
Telephone: +44 1913016312
NUTS code: UKC
Internet address(es):Main address:

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address

I.6)Main activity


Section II: Object

II.1)Scope of the procurement


Bill Printing

Reference number: NW2108

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Provision of bill printing to include:

1) Procurement/provision of stationery including paper, envelopes and leaflets;

2) Laser printing of bills and letters;

3) Mailsorting our bill and letter files, and adding a Mailmark barcode on the documents;

4) Enclosing ready for collection by downstream service provider to meet mailsort requirements;

5) During Annual Billing storage of mail for despatch to the downstream service provider over a number of days in accordance with a despatch plan;

6) Provision of process controls tracking data from receipt of files to the despatch of mail;

7) Provision of stock storage, stock reports and stock re-order alerts when re-order levels are reached;

8) Although not an essential requirement for the tender we would also be interested in a supplier who can also produce PayPoint payment cards for us. The cards have a magnetic strip and we would require the cards to be produced and then attached to a letter and mailed.

II.1.5)Estimated total value

Value excluding VAT: 2 100 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKC
NUTS code: UKH3
NUTS code: UKH14

II.2.4)Description of the procurement:

The initial contract will be for a period of 3 years with the option to extend for a further 2 x 12 month periods. The supplier must be able to manage the printing and fulfilment of 12 to 25 000 items on a daily basis. In addition to daily files they should be able to manage the peak of annual billing. This will require a phased mailing over a 4 week period during February and March where approximately 730 000 bills will be produced. This is in addition to our daily file volumes.

Approximate annual volumes:

— daily bills 2,0 m, typically 3 pages Apr to Sept and 2 pages Oct to Mar,

— daily Letters 2,1 m, 1 or 2 page documents,

— annual bills 0,73 m, 3 pages,

— outer envelopes 6,0 m,

— return envelopes, 1,3 m,

— leaflets 2,5 m.

Assumes all bills and letters are printed on continuous white paper.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 2 100 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/12/2019
End: 30/11/2024
This contract is subject to renewal: no
II.2.9)Information about the limits on the number of candidates to be invited

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

NWL have the option to extend the framework following the initial three year duration for a further 2 x 12 month periods. The total maximum duration of the framework being 5 years.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

The following requirements are mandatory for inclusion on the tender:

— APACS registered,

— already producing transactional mail,

— ability to work with a downstream access provider,

— ability to undertake Mailsort,

— ability to hold mail securely on our behalf,

— offer a continuous white paper solution,

— to have a disaster recovery and peak capacity provision.

III.1.2)Economic and financial standing

List and brief description of selection criteria:

Please see the procurement documents.

III.1.3)Technical and professional ability

List and brief description of selection criteria:

The following requirements are mandatory for inclusion on the tender:

— ability to deal with AFP files,

— ability to identify flags in the AFP files to allow selective inserting,

— a secure FTP link.

III.1.4)Objective rules and criteria for participation

List and brief description of rules and criteria:

The following requirements are mandatory for inclusion on the tender:

Sufficient capacity to manage the daily files (on average 12 000 to 25 000 items). In addition to this during a 4 week period between mid February and mid March there should be sufficient capacity to manage both the daily files and the annual billing files (approx. 730 000) in parallel. The supplier must be able to handle up to 90 000 documents per day.

III.1.5)Information about reserved contracts

III.1.6)Deposits and guarantees required:

If the Dun and Bradstreet credit rating returns a rating of “above average risk” or “high risk”, the contracting entity will request further financial information for review and a parent company guarantee may be required.

III.1.7)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Please see the terms and conditions in the procurement documents.

III.1.8)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Negotiated procedure with prior call for competition

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 12/04/2019
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 30/11/2019
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

Applicants are asked to note that this procurement process will be conduced electronically with all documents and communication being managed through the Northumbrian Water e-Sourcing Spend Management portal called “Ariba”.

Expressions of interest must be sent to the e-mail address before the deadline date of the 9.4.2019. Once expression of interest has been received that contains the details below, applicants will be given access to the Ariba portal within 48 hours from request. This portal will contain all the tender documents associated with this procurement that are available at the time. An email link will also be provided to the email address you provide to access the portal. The deadline for return of the completed PQQ is the 17.4.2019 at 12:00 noon.

When sending expression of interest, applicants must provide the following information:

1) Full company name;

2) Main contact details of the person who will be given access to the Ariba portal — Name, job title, E mail address and telephone number.

There are a number of mandatory requirements set out in this notice (section III Conditions for participation) for inclusion in this tender process, please ensure you can meet these requirements before you express your interest.

VI.4)Procedures for review

VI.4.1)Review body

United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: