Birmingham Carers Hub – Contract 1

Birmingham Carers Hub – Contract 1

The Council wishes to establish a contract for the provision of a Birmingham Carers HUB providing a range of services to support carers in the city. 

United Kingdom-Birmingham: Social services

2019/S 035-078887

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Birmingham City Council
PO Box 10680 Woodcock Street
B4 7WB
United Kingdom
Telephone: +44 1214648000
Fax: +44 1213037322
NUTS code: UKG31
Internet address(es):Main address:

Address of the buyer profile:

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Birmingham Carers Hub — Contract 1

Reference number: P0565

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The Council wishes to establish a contract for the provision of a Birmingham Carers HUB providing a range of services to support carers in the city. This service (Contract 1) will have close links to the Young Carers Service (Contract 2) and Mental Health Service (Contract 3), all services are separate procurements. This contract will last for 2 years and 9 months (unless terminated under the terms of the contract).

II.1.5)Estimated total value

Value excluding VAT: 7 300 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKG31
Main site or place of performance:

II.2.4)Description of the procurement:

The service being procured is available for all carers 18 years and over in Birmingham. It is highly desirable that the future Birmingham Carers HUB will develop into a Citywide Single Point of Access. Initial referrals will determine the best possible service provision in line with carers needs. The expected key deliverables include but are not restricted to:

— statutory carer assessment,

— registration and preliminary assessment to increase identification,

— carers passport,

— provision of advice and information for adult carers,

— emotional, practical and peer support including 1:1 support, carers groups and advocacy,

— awareness raising and engagement,

— training in relation to the caring role to include practical and manhandling particularly at home,

— bereavement support,

— carers emergency and planned response,

— support to parent carers,

— annual carers survey,

— young carers transitioning to adulthood,

— awareness of needs of young carers and work closely with young carer services,

— carers wellbeing payments administration and delivery,

— small grants for specialist service administration and delivery,

— health liaison project,

— specialist support dementia carers,

— strategic intelligence and data.

The service is expected to be delivered in the following locations:

— a virtual central hub,

— a range of mini community based hubs across the city ensuring geographical coverage,

— a range of other community venues ensuring geographical coverage,

— educational establishments,

— hospitals,

— GP surgeries,

— the carers own home,

— a venue of the carers choice,

— other locations as agreed with the commissioners.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 33
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Details will be provided in the tender documentation.

III.1.2)Economic and financial standing

List and brief description of selection criteria:

Details will be provided in the tender documentation.

Minimum level(s) of standards possibly required:

Details will be provided in the tender documentation.

III.1.3)Technical and professional ability

List and brief description of selection criteria:

Details will be provided in the tender documentation.

Minimum level(s) of standards possibly required:

Details will be provided in the tender documentation.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 05/04/2019
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 05/04/2019
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

Registration and use of in-tend is free. All correspondence for this procurement process must be via the in-tend correspondence function. If you are unable to register with in-tend please either email us at or call 0121 464 8000. If you are interested in tendering please click on the following link to access the Council’s tender Portal: and submit your details to register as a bidder. We will send you a log on and password so you can download the tender documentation. Your completed tender documentation should be returned by noon on 5.4.2019 via the “in-tend” system

VI.4)Procedures for review

VI.4.1)Review body

High Court of England and Wales
Royal Courts of Justice, Strand
United Kingdom
Telephone: +44 2079477882
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: