British Sign Language Services Framework

British Sign Language Services Framework – Scotland

Services are required to be delivered 24 Hours Per Day and 7 Days Per Week – Lot No: 1.

United Kingdom-Glasgow: Interpretation services

2020/S 096-230692

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Scottish Police Authority
Postal address: 1 Pacific Quay, 2nd Floor
Town: Glasgow
NUTS code: UKM
Postal code: G51 1DZ
Country: United Kingdom
Contact person: June Northcote
E-mail: june.northcote@scotland.pnn.police.uk
Telephone: +44 1786896109

Internet address(es):Main address: http://www.spa.police.uk

Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA19762

I.2)Information about joint procurement

The contract is awarded by a central purchasing body

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: www.publictendersscotland.publiccontractsscotland.gov.uk

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted electronically via: www.publictendersscotland.publiccontractsscotland.gov.uk

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Other activity: Police Authority for the Police Service of Scotland with functions referred to in section 2 of the Police and Fire Reform(Scoltand)

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Framework Agreement for the Provision of British Sign Language Services

Reference number: PROC-574

II.1.2)Main CPV code

79540000

II.1.3)Type of contract

Services

II.1.4)Short description:

The Scottish Police Authority intends to establish a framework agreement for the provision of services in relation to British Sign Language (BSL)on behalf of Police Scotland, the Scottish Courts and Tribunals Service (SCTS), the Scottish Legal Aid Board (SLAB), the Crown Office and Procurator Fiscal Services (COPFS), the Scottish Prison Service (SPS), the Scottish Children’s Reporter Administration (SCRA), Social Security Scotland and Forestry and Land Scotland.

This framework agreement shall be divided into two (2) individual Lots. Both lot 1 and 2 are further divided into geographical sublots — North, East and West. A maximum of three (3) contractors shall be appointed to each lot.

II.1.5)Estimated total value

Value excluding VAT: 568 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes

Tenders may be submitted for maximum number of lots: 2

II.2)Description

II.2.1)Title:

Services are Required to be Delivered 24 Hours Per Day and 7 Days Per Week

Lot No: 1

II.2.2)Additional CPV code(s)

79540000

II.2.3)Place of performance

NUTS code: UKM

Main site or place of performance:

SCOTLAND.

II.2.4)Description of the procurement:

The Scottish Police Authority wish to award a framework agreement for the provision of services in relation to British Sign Language (BSL)on behalf of Police Scotland, the Scottish Courts and Tribunals Service (SCTS), the Scottish Legal Aid Board (SLAB), the Crown Office and Procurator Fiscal Services (COPFS), the Scottish Prison Service (SPS), the Scottish Children’s Reporter Administration (SCRA), Social Security Scotland and Forestry and Land Scotland.

This framework agreement shall be divided into two (2) individual lots. Each individual lot is detailed in the table below. Both lot 1 and 2 are further divided into geographical sublots — North, East and West. A maximum of three (3) contractors shall be appointed to each lot.

The North area includes Highlands and Islands (Orkney Isles, Shetland Isles and Western Isles), North East (Aberdeen City, Aberdeenshire and Moray) and Tayside (Dundee, Perth City, Perth and Kinross and Angus).

The East area includes Edinburgh City, The Lothians and Border, Fife and Forth Valley (Stirling, Falkirk and Clackmannanshire).

The West area includes Greater Glasgow, Ayrshire, Lanarkshire, Argyll and West Dunbartonshire (Inner Hebrides), Renfrewshire and Inverclyde and Dumfries and Galloway.

Lot 1 24/7 service coverage — services are required to be delivered 24 hours per day and 7 days per week.

II.2.5)Award criteria

Criteria below

Quality criterion – Name: Delivery of services / Weighting: 30

Quality criterion – Name: Framework agreement / Weighting: 12

Quality criterion – Name: Quality assurance / Weighting: 3

Quality criterion – Name: Training and development / Weighting: 3

Quality criterion – Name: Data protection and information security / Weighting: 6

Quality criterion – Name: Business countinuity / Weighting: 3

Quality criterion – Name: Fair working practices / Weighting: 3

Price – Weighting: 40

II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: yes

Description of renewals:

One option to extend up to 12 months.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

II.2)Description

II.2.1)Title:

Services are Required to be Delivered During Normal Office Hours, i.e. Monday to Friday 8 a.m.-6 p.m.

Lot No: 2

II.2.2)Additional CPV code(s)

79540000

II.2.3)Place of performance

NUTS code: UKM

Main site or place of performance:

SCOTLAND.

II.2.4)Description of the procurement:

The East area includes Edinburgh City, The Lothians and Border, Fife and Forth Valley (Stirling, Falkirk and Clackmannanshire).

The West area includes Greater Glasgow, Ayrshire, Lanarkshire, Argyll and West Dunbartonshire (Inner Hebrides), Renfrewshire and Inverclyde and Dumfries and Galloway.

Lot 2 Office Hours — services are required to be delivered during normal office hours, i.e. Monday to Friday 8 a.m.-6 p.m.

II.2.5)Award criteria

Criteria below

Quality criterion – Name: Delivery of services / Weighting: 30

Quality criterion – Name: Framework management / Weighting: 12

Quality criterion – Name: Quality assurance / Weighting: 3

Quality criterion – Name: Training and development / Weighting: 3

Quality criterion – Name: Data protection and information security / Weighting: 6

Quality criterion – Name: Business continuity / Weighting: 3

Price – Weighting: 40

II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: yes

Description of renewals:

One option to extend up to 12 months.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

The provider or agency is required to be registered with the Scottish Association of Sign Language Interpreters (SASLI) or equivalent professional registers. (The SASLI is currently undergoing a transition to become the Scottish Register of Language Professionals with the Deaf Community (SRLPDC)).

Contractor personnel must be qualified and holding full registration status with either the National Registers of Communication Professionals working with Deaf and Deafblind People (NRCPD) or the Scottish Association of Sign Language Interpreters (SASLI). Contractor personnel must hold a valid protecting vulnerable groups (‘PVG’) certificate from Disclosure Scotland or other required disclosure levels as detailed within the framework agreement.

III.1.2)Economic and financial standing

List and brief description of selection criteria:

It is a requirement of this framework that tenderers hold or can commit to obtain prior to the commence of any subsequently awarded

contract, indicated below:

ESPD Question 4B5 Insurances

Employers (Compulsory) liability insurance = GBP 10 million in respect of each claim without limit to the number of claims. Tenderers may be required to provide their current employers liability insurance certificate which should include name of the insurers, policy numbers, expiry date and limits for any one incident and annual aggregate caps and the excesses under the policies.

Public liability insurance = GBP 5 million in respect of each claim without limit to the number of claims. Tenderers may be required to provide a copy of their current public liability insurance certificate.

Professional indemnity insurance = GBP 5 million in respect of each claim without limit to the number of claims. Tenderers may be required to provide a copy of their current professional indemnity Insurance certificate.

ESPD Question 4B6 Financial Standing

The authority will access a credit safe report for a tenderers organisation and use the information contained within to assist with the assessment of the tenderer’s economic and financial standing. Tenders are asked to provide their company number within the ESPD to allow the authority to access a credit safe report.

Within such reports, the risk of business failure is expressed as a score of 30 or below (high risk of business failure). In the event that a company is determined to have a risk failure rating of 30 and below i.e. that the company is considered to have a high risk of business failure, the submission will not be considered further.

If you are successful in the award of this contract and your risk failure rating falls below 30 then the SPA reserve the right to remove you from this contract. It is the contractor’s responsibility to ensure that the information held by credit safe is accurate and up to date.

For the avoidance of doubt, the SPA will request a report from credit safe following the closing date for the receipt of the tenders to ensure that the most up to date information is used. Where you are not registered on credit safe e.g. charitable organisations or new start companies/sole traders with less than 3 years trading history, discretionary powers are available to the Director of Finance to consider abbreviated accounts along with bankers references, etc.

Tenderers should be aware that any outstanding County Court Judgements will have a detrimental effect on the rating held by Credit Safe and it is your responsibility to ensure that the information held by credit safe is accurate and up to date — failure to do so will result in rejection of your submission.

Important note: this requirement is not applicable to sole traders/charities. Sole traders/charities may be required to provide a bankers reference if successful.

III.1.3)Technical and professional ability

List and brief description of selection criteria:

Tenderers are required to provide three examples of providing British Sign Language Services to the Scottish Criminal Justice System and/or Public Sector organisations in the last 3 years. The examples provided must be relating to comparable tenders in value and type to the contract being procured.

III.1.5)Information about reserved contracts

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

Execution of the service is reserved to a particular profession

Reference to the relevant law, regulation or administrative provision:

Individual interpreter must be registered with either the National Registers of Communication Professionals working with Deaf and Deafblind People (NRCPD) or the Scottish Association of Sign Language Interpreters (SASLI). (The SASLI is currently undergoing a transition to become the Scottish Register of Language Professionals with the Deaf Community (SRLPDC)).

III.2.2)Contract performance conditions:

During the framework period, the contractor shall monitor and measure its performance against the following key performance indicators (KPIs).

Quality:

— fit for purpose products/service,

— contract outcome,

— continual improvement and innovation.

Cost:

— invoice accuracy,

— cost reduction initiatives.

Sustainability:

— sustainability (Sustainable Processes),

— community benefits.

Service:

— complaints,

— communication,

— management information.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

Framework agreement with several operators

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 15/06/2020

Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 15/06/2020

Local time: 12:30

Place:

Glasgow.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes

Estimated timing for further notices to be published:

January 2024.

VI.2)Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3)Additional information:

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Assessment of employment status

Tenderers may be asked to declare whether they intend to provide services through a personal service company (PSC). From April 2017, the responsibility to pay employment taxes shifts from the PSC to public sector bodies and the authority must be aware of any successful tenderer’s detailed employment status.

For further information on determining employment status the Government has published guidance on this IR35 Legislation.

Living Wage

Tenderers will be asked to confirm if they pay all employees as a minimum the Real Living Wage as published by the Living Wage Foundation for statistical information gathering purposes only.

Equality and Diversity

Tenderers will be required to comply with the statutory obligations under the Equality Act 2010.

Declaration of Non-Involvement in Serious Organised Crime.

Tenderers must complete and sign a Declaration of Non-Involvement in Serious Organised Crime form.

Subcontractor detail

Tenderers will be required to provide details of the subcontractors they intend to use in their supply chain. Tenderers are required to complete this section as part of the ESPD.

Data protection

Tenderers must be aware of their obligations under the Data Protection Act 2018 and the GDPR as set out in the Contract.

The buyer is using PCS-Tender to conduct this ITT exercise. The project code is 16169. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

(SC Ref:619579)

VI.4)Procedures for review

VI.4.1)Review body

Official name: Glasgow Sheriff Court and Justice of the Peace Court
Postal address: 1 Carton Place
Town: Glasgow
Postal code: G5 9DA
Country: United Kingdom
Telephone: +44 1414185247

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

13/05/2020