Business Change Delivery Tender

Business Change Delivery Tender

On 8 April 2020, the authority procured systems implementation services from Oracle Consulting Services via Insight, and a fully integrated Oracle HR and Finance SaaS solution, including UK local government HR, Finance, Procurement, Payroll, and Analytics functionality.

United Kingdom-Norwich: Business and management consultancy and related services

2020/S 193-467894

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Norfolk County Council
Postal address: Floor 3, County Hall, Martineau Lane
Town: Norwich
NUTS code: UK UNITED KINGDOM
Postal code: NR1 2DH
Country: United Kingdom
Contact person: Sarah Hardy
E-mail: sourcingteam@norfolk.gov.uk
Internet address(es):
Main address: www.norfolk.gov.uk
Address of the buyer profile: https://in-tendhost.co.uk/norfolkcc/aspx/Home

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://in-tendhost.co.uk/norfolkcc/aspx/Home
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

HR and Finance Systems Transformation Business Change Delivery

 

Reference number: NCCT42084

II.1.2)Main CPV code

79400000 Business and management consultancy and related services

II.1.3)Type of contract

Services

II.1.4)Short description:

On 8 April 2020, the authority procured systems implementation services from Oracle Consulting Services via Insight, and a fully integrated Oracle HR and Finance SaaS solution, including UK local government HR, Finance, Procurement, Payroll, and Analytics functionality. This procurement is for connected business change consultancy as set out in the specification.

 

II.1.5)Estimated total value

Value excluding VAT: 750 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description

II.2.2)Additional CPV code(s)

66171000 Financial consultancy services
79400000 Business and management consultancy and related services
79410000 Business and management consultancy services
79411000 General management consultancy services
79414000 Human resources management consultancy services
79418000 Procurement consultancy services

II.2.3)Place of performance

NUTS code: UKH15 Norwich and East Norfolk
NUTS code: UKH16 North and West Norfolk
NUTS code: UKH17 Breckland and South Norfolk
Main site or place of performance:

Norfolk.

 

II.2.4)Description of the procurement:

 

The current core and peripheral Human Resources (HR) and Finance Systems of Norfolk County Council (the Authority) have been in place for 14 years and in their current form constrain the transformation of services and delivery of savings. The project to initiate the replacement of these systems was approved by the authority’s Cabinet on 20 May 2019.

On 8 April 2020, the authority procured systems implementation services from Oracle Consulting Services via Insight, and a fully integrated Oracle HR and Finance SaaS solution, including UK local government HR, Finance, Procurement, Payroll, and Analytics functionality.

The implementation plan has been agreed with a go-live date of November 2021. The authority is prioritising its work to support achievement of this date.

In order for the project to succeed a number of non-technical and non-functional products must be delivered in conjunction with the Implementation Plan including business change delivery as set out in the specification.

 

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 750 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 24/11/2020
End: 31/12/2022
This contract is subject to renewal: yes
Description of renewals:

Norfolk County Council has the right to extend the contract by a further period or periods totalling 6 months.

 

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Contract start date is the contract award date.

 

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 02/11/2020
Local time: 14:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 02/11/2020
Local time: 14:05

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

 

This procurement will be managed electronically via the Council’s eProcurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles Once registered you will be able to see the procurement project under the ‘tenders’ section and ‘express an interest’ to view the documentation. If you encounter any difficulties whilst using the system you can contact the InTend support team by phoning +44 8442728810 or emailing support@in-tend.co.uk

The authority has considered (pursuant to the Public Services (Social Value) Act 2012) whether to explicitly seek social value through this procurement, but has decided that it is not appropriate on this occasion. However, the outputs from the consultancy work will improve the services that Norfolk County Council delivers.

 

VI.4)Procedures for review

VI.4.1)Review body

Official name: Norfolk County Council
Postal address: County Hall Martineau Lane
Town: Norwich
Postal code: NR1 2DH
Country: United Kingdom
Internet address: www.norfolk.gov.uk

VI.4.2)Body responsible for mediation procedures

Official name: Norfolk County Council
Postal address: County Hall Martineau Lane
Town: Norwich
Postal code: NR1 2DH
Country: United Kingdom
Internet address: www.norfolk.gov.uk

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

The Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern EN Standard form 02 — Contract notice 12/19 Ireland). Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.

 

VI.4.4)Service from which information about the review procedure may be obtained

Official name: Norfolk County Council
Postal address: County Hall Martineau Lane
Town: Norwich
Postal code: NR1 2DH
Country: United Kingdom
Internet address: www.norfolk.gov.uk

VI.5)Date of dispatch of this notice:

30/09/2020