Business Consultancy Tender Orkney

Business Consultancy Tender Orkney

The Management Committee of Eday Community Enterprises has had a number of concerns regarding the performance of the shop in recent years. The main concerns are:- declining sales, excessive staff costs, high stock wastage.

Eday Community Enterprises Ltd Feasibility Study


1 Authority Details


Authority Name and Address

Eday Community Enterprises Limited

Millbounds, Eday,


KW17 2AB


Mandy Chilvers

+44 1857622283


Address from which documentation may be obtained

Eday Community Enterprises Ltd

Millbounds, Eday,


KW17 2AB


Mandy Chilvers

+44 1857622283


Completed documents must be returned to:

Eday Community Enterprises Ltd

Millbounds, Eday,


KW17 2AB


Mandy Chilvers

+44 1857622283

2 Contract Details



Eday Community Enterprises Ltd Feasibility Study


Description of the goods or services required

The Management Committee of Eday Community Enterprises has had a number of concerns regarding the performance of the shop in recent years. The main concerns are:-

declining sales,

excessive staff costs

high stock wastage.

It is felt that these are the main contributors to the shop’s current situation and that they need to be addressed in order to bring the shop’s performance back to a profitable level.

The physical development of the shop is also now a major concern. The shop requires a complete update to ensure that it is complying with current legal requirements. These would include:-

Improved disabled access

Removal of trolley store from entrance

Better toilet facilities

Gas bottle handling equipment

Improved flooring

Increased display space

Separation of ambient and chilled/frozen product

New shelving

Additional craft/local produce area

Self-serve café

Improved staff facilities

Modernised lighting

Replacement/more efficient chill/freezing

Improved non-shelf display

Improved overall visibility in the shop

There is also an old shed area that needs complete refurbishment in order for it to be usefully incorporated into the shop once more.

The Committee have considered purchasing and installing an Electronic Point of Sales (EPOS) system which would incorporate fuel sales to help improve both management and data systems. Installation of a CCTV system has also been considered. Whilst this is still at the discussion stage with the Management Committee it is being considered as to whether this would assist in ascertaining whether theft is a contributory factor in the area of declining profits.

The Management Committee of Eday Community Enterprises does not have the expertise to develop this plan without assistance. In order to take this plan forward the Management Committee wishes to commission a feasibility study and produce a development plan that will outline the developments required to improve sustainability and which can be submitted to funders in order to secure the necessary finances for the project. The Management Committee also recognises that a project of this size would only be considered by funders if there is a completed feasibility study.

NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at

The awarding authority has indicated that it will accept electronic responses to this notice via a ‘Tender Submission Postbox’ facility. Further details of this facility are available at

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. The postbox closes precisely at the time stated.


Notice Coding and Classification

151000 Business
151200 Efficiency
151811 Information Technology – Implementation
152011 Management – Organisation and Planning
152300 Technical and Feasibility
192000 Retail

120 Highlands and Islands


Total quantity or scope of tender

The feasibility study will cover:

Operational and Management concerns regarding excessive staff costs and excessive stock wastage.

Systems and data management


Physical development of the shop

Community Consultation. This consultation would cover the community’s thoughts on the current usage of the shop and its operation, what priorities the community feel that need to be addressed and a wish list of how the community feels the shop could be developed to improve its overall sustainability and benefit of the island.

The key tasks are:

In conjunction with the committee/staff review the entire current operation of the shop, its systems and data management and consider options for the future development of ECE which will maximise income and improve the sustainability of the business.

Consult the community, either by visiting each household or designing a questionnaire, to gain

the views on how the shop should be developed and the type of produce it should stock/sell.

Thematic analysis or other appropriate techniques should be used to interpret the data in order to produce a written report which shows clearly any identified common themes and associated statistics.

Prepare and deliver a presentation for the Committee detailing the results of the consultation.

Produce a written report with recommendations which will form the basis of a refurbishment plan.

Produce a development plan for the business.

Advise on how to market the shop and its produce.

Advise on possible funding sources this project.

Produce a report for presentation to the Community

3 Conditions for Participation


Minimum standards and qualification required

Your tender must include the following Sections:

1. Please provide your contact details on the front cover of your submission.

2. An Introduction including a short summary (max ½ page) of your business / organisation in the context of our specific requirements for this contract and indicate how you feel you are qualified to provide this service.

3. Methodology including details of how the objectives and key tasks will be delivered and managed.

4. Details of the proposed management and delivery team used to undertake the work. This should include individual responsibilities, qualifications, skills and experience and on-going quality assurance.

5. Assessment and mitigation of any challenges and risks identified in managing and delivering the project.

6. Details of two relevant related Case Studies indicating the key challenges, successes and lessons learned and how these will be used to assist in the delivery of this contract.

7. A total fixed price for the contract including a breakdown of the fees and any associated costs.

Pricing should fully reflect all charges to be included in any invoices to Eday Community Enterprises and it is up to candidates to consider this in their pricing proposals. These should include, but not be limited to, fees, day rates, third party costs etc. These prices should also include provision for recovery of any other expenses, including but not limited to, travel and subsistence and travel time.

4 Administrative Information


Type of Procedure

Single stage – Any candidate may submit a tender.


Reference number attributed to the notice by the contracting authority



Time Limits

a) Time-limit for obtaining documentation 12-07-2013

b) Time-limit for receipt of completed tenders
31-07-2013  Time  12:00

c) Estimated award date 21-08-2013


Language or languages in which tenders or requests to participate can be drawn up



Tender Submission Postbox

The awarding authority has indicated that it will accept electronic responses to this notice via the Tender Submission Postbox facility. Further details are available at

5 Other Information


Additional Information

Tenders should be emailed to with the words “Eday Community Enterprises Feasibility Study” in the subject line of the email.

No further information or marketing material should be submitted.

It is the sole responsibility of candidates to ensure the delivery of their tenders before the published deadline. Late tenders will not be accepted.

All requests for further information about this tender must be emailed to before the published latest date (5pm 12th July 2013)to request tender clarifications.

(SC Ref:270608)


Additional Documentation

ECE Consultant Brief July


Publication date of this notice