Business and ICT Change Programme Birmingham

Business and ICT Change Programme Birmingham

This Contract covers a working relationship with an Innovation and Integration Partner (IIP) to design and implement a radical business and ICT change programme to deliver better policing services to those that live and work in the West Midlands.

United Kingdom-Birmingham: Business and management consultancy and related services

2014/S 142-255681

Contract award notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

The Police and Crime Commissioner for the West Midlands
1st Floor Police Headquarters, Lloyd House, Colmore Circus Queensway
For the attention of: Mr Leigh Jones
B4 6NQ Birmingham
Telephone: +44 3451135000

Internet address(es):

General address of the contracting authority:

Address of the buyer profile:

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services
Public order and safety
Social protection

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract

Innovation and Integration Partner.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 11: Management consulting services [6] and related services
Main site or location of works, place of delivery or of performance: West Midlands Police Force area.

NUTS code UKG3

II.1.3)Information about a framework agreement or a dynamic purchasing system (DPS)

II.1.4)Short description of the contract or purchase(s)

This Contract covers a working relationship with an Innovation and Integration Partner (IIP) to design and implement a radical business and ICT change programme to deliver better policing services to those that live and work in the West Midlands.
The Police and Crime Commissioner (PCC) has established a team to work with the IIP in order to:
a) Design a new target operating model. Analysis will identify West Midlands Police (WMP) capability requirements in its people, information, communications, customer relations, resources, business improvement and technology. The optimal alignment and organisation of these capabilities will be configured to meet WMP’s service responsibilities and strategic objectives;
b) Identify and scope the change programme required to service the operating model;
c) Jointly manage the implementation of the change programme.
The change programme could be delivered either by the IIP acting as a prime contractor or managing agent for the subsequent procurement, design, implementation, integration and management of third parties.
The appropriate implementation route will be decided on a case by case basis.
The IIP will be accountable for the implementation and integration of the new ICT required by the Force. The IIP may also have a role in the management of ICT services. Implementation of this element will take place either, by the IIP or itself or, through the use of sub-contractors.

II.1.5)Common procurement vocabulary (CPV)


II.1.6)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.2)Total final value of contract(s)
II.2.1)Total final value of contract(s)

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

competitive dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of
1. Technical. Weighting 60
2. Economic. Weighting 30
3. Legal. Weighting 10

IV.2.2)Information about electronic auction

An electronic auction has been used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority


IV.3.2)Previous publication(s) concerning the same contract

Contract notice

Notice number in the OJEU: 2013/S 139-242056 of 19.7.2013

Section V: Award of contract

V.1)Date of contract award decision:


V.2)Information about offers

Number of offers received: 2

V.3)Name and address of economic operator in favour of whom the contract award decision has been taken

Accenture (UK) Limited
30 Fenchurch Street
EC3M 3BD London

V.4)Information on value of contract

V.5)Information about subcontracting

The contract is likely to be sub-contracted: yes
Value or proportion of the contract likely to be sub-contracted to third parties:
Not known

Section VI: Complementary information

VI.1)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:
VI.3)Procedures for appeal

VI.3.1)Body responsible for appeal procedures

Royal Courts of Justice
WC2A 2LL London
Telephone: +44 2079477882
Internet address:
Fax: +44 2079476740

VI.3.2)Lodging of appeals

VI.3.3)Service from which information about the lodging of appeals may be obtained

Cabinet Office
70 Whitehall
SW1A 2AS London
Telephone: +44 2072763000
Internet address:

VI.4)Date of dispatch of this notice: