Business Process Mapping Contract – Bath

Business Process Mapping Contract – Bath

Lead management / demand management. Bid and quotation development.

Contract summary


  • Business analysis consultancy services – 72221000

Location of contract

South West

Value of contract

£25k – £50k

Published date

22 June 2018

Closing date

05 July 2018

Contract start date

27 July 2018

Contract end date

28 September 2018

Contract is suitable for SMEs?


Contract is suitable for VCSEs?




The University of Bath is in the process of setting up the Institute for Advanced Automotive Propulsion Systems (IAAPS), a £60m investment at the Bristol and Bath Science Park. Building on a 40 year track record of delivery, IAAPS will be a world-leading centre of excellence for research and innovation into future advanced propulsion systems. Industry, academia and government will be collaborating in an open innovation environment; the catalyst to develop future generations of ultra-low emission vehicles.

IAAPS will be providing R&I services to a range of automotive clients using a set of 16 specialist test cell facilities. Key to delivering excellent research & innovation outcomes will be the effective utilisation of this range of facilities through maximising the efficiency of operational business processes. The IAAPS team are therefore seeking an experienced partner to support a review of operational processes across the complete range of R&I activity for IAAPS, including, but not limited to:

-Lead management/demand management
-Bid and quotation development
-Resource planning, management, reporting – facilities and staff
-Workflow and quality management – test execution etc.
-Research Data Management
-Provision of support services & SLAs e.g. IT, Legal, HR
-Management Information reporting
-Close out, invoicing & follow up

The chosen partner will facilitate a series of workshops with a range of University staff to consider current processes and support systems, including any gaps and opportunities for improvement. It is expected that the chosen partner will clearly map out the existing and proposed processes, report outcomes and recommendations from the business process review to the IAAPS Board. Given the industry focussed nature of IAAPS, the University is seeking a partner with experience of test facilities in Engineering/R&I businesses to ensure that proven best practice is employed in any updated processes.


About the buyer

Contact name

Lester Hayward


Claverton Down





Other information


Please follow this link to view the notice.

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

The deadline for submitting your completed tender is 12 noon on the 5th July 2018. Please ensure that you allow plenty of time when responding especially. Please note late responses cannot be accepted. If you experience any technical difficulties please contact the Delta eSourcing help desk on +44 8452707050 or

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How to apply

Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.