Business Software NHS Professionals

Business Software NHS Professionals

NHS Professionals require the implementation, configuration, development (if required) and transition to an IT/software platform to service all business areas including but not limited to booking and placement of shifts, recruitment, complaints, service management, finance, HR, payroll etc.

UK-Watford: IT services: consulting, software development, Internet and support

2012/S 55-089924

Prior information notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

NHS Professionals Ltd.
Edward Hyde Building, 38 Clarendon Road
For the attention of: Joanne Pearce
WD17 1JW Watford
Telephone: +44 1923690566

Internet address(es):

General address of the contracting authority:

Further information can be obtained from: The above mentioned contact point(s)

I.2)Type of the contracting authority

Other: NHS Professionals Ltd is a company limited by shares which is wholly owned by the Secretary of State for Health
I.3)Main activity

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II.B: Object of the contract (Supplies or services)

II.1)Title attributed to the contract by the contracting authority:

NHSP: online solution.
II.2)Type of contract and place of delivery or of performance

Service category No 7: Computer and related services
United Kingdom.
II.3)Information on framework agreement

The notice involves the establishment of a framework agreement: no
II.4)Short description of nature and quantity or value of supplies or services:

NHS Professionals require the implementation, configuration, development (if required) and transition to an IT/software platform to service all business areas including but not limited to booking and placement of shifts, recruitment, complaints, service management, finance, HR, payroll etc. The solution delivered by the first phase of the programme will be to process shift requests, match and place flexible workers into unfilled shifts or long term placements in NHS Trusts then generate payroll data and billing information. Types of workers sourced and placed include nursing and midwifery, doctors, administration and clerical, support workers and other professional healthcare workers. These flexible workers will be sourced either directly through NHS professionals, or through workers that are enrolled with external agencies with which either NHS professionals or an NHS Trust has a relationship. Approximately 2.5 million shifts per year are filled through this process. The solution will be designed to manage all clients (NHS Trusts), flexible and agency workers and agencies. It will match staff requests against workers that have the necessary qualifications and that are available to work on the day and time of the shift. It will ensure full compliance against all regulations, it will support the management and administration of all processes involved – including client-side, agency-side and worker-side processes, and it will fulfil a pricing function to support payroll and billing. Finally, it will include a fully featured learning management system and will interface to a number of other systems that are currently used to support NHS professionals’ operation.
Estimated cost excluding VAT:
Range: between 1,00 and 2 000 000,00 GBP

This contract is divided into lots: no

II.5)Common procurement vocabulary (CPV)

72000000, 72200000, 72300000, 72500000, 72600000, 72800000

II.6)Scheduled date for start of award procedures
II.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.8)Additional information:

Due to the complexity of the requirements, NHS Professionals is issuing this Prior information notice in advance of publishing its OJEU notice and commencing the procurement. At this stage, NHS professionals is seeking engagement with the supplier market to discuss and understand the potential approaches that are available to meet its requirements. These discussions are intended to assist NHS professionals in understanding the best way to structure the procurement process to so that its requirements can be met. An open day event will be held the week commencing 9.4.2012, further details to be finalised after the closing date. Those interested in participating in discussions with NHS professionals should register their interest before 30.3.2012, via email at the above mentioned contact point, outlining, in brief, their relevant experience and company details with regards to turnover, number of employees and size. NHS professionals is only seeking responses from suppliers who are well qualified in this market and can demonstrate relevant experience in delivery of enterprise scale ERP and/or CRM systems of a similar size and complexity to those described in this notice and with at least 3 years’ experience and the requisite financial capability and capacity to undertake the proposed project. NHS professionals shall be under no obligation to engage with any or all suppliers who respond to this pre-notice and in the event of significant market interest shall limit the number of attendees on an objective basis with reference to achieving balanced market representation. All participation shall be at the supplier’s own costs and NHS professionals shall have no liability for such costs. NHS professionals emphasises that the purpose of the open day is not to discuss detailed technical specifications but rather to understand market capacity and approaches to how a supplier would meet the requirements. Should a supplier choose not to respond to this notice or does not participate in the discussions, this shall in no way preclude the supplier from further participation in the procurement process. NHS professionals has indicated an indicative financial range for the contract value as it is not possible to quantify such figures at this stage.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.2)Conditions for participation
III.2.1)Information about reserved contracts

Section VI: Complementary information

VI.1)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:
VI.3)Information on general regulatory framework

VI.4)Date of dispatch of this notice:16.3.2012