Business Support Services for Innovate Tees Valley ERDF Programme

Business Support Services for Innovate Tees Valley ERDF Programme

Teesside University’s Department of Academic Enterprise are seeking to appoint a team of consultants to enhance and support the Innovate Tees Valley ERDF Programme through the delivery of innovation support services to Tees Valley based SME companies.

United Kingdom-Middlesbrough: Business services: law, marketing, consulting, recruitment, printing and security

2016/S 208-377357

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Teesside University
Director of Finance
Contact point(s): Procurement Officer
For the attention of: James Hulbert
TS1 3BA Middlesbrough
United Kingdom

Internet address(es):

General address of the contracting authority:

Electronic access to information:

Electronic submission of tenders and requests to participate:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from:The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity


I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

Consultants to support SME’s in the Innovate Tees Valley ERDF Programme.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 12: Architectural services; engineering services and integrated engineering services; urban planning and landscape engineering services; related scientific and technical consulting services; technical testing and analysis services

NUTS code UKC1

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with several operators

Duration of the framework agreement

Duration in months: 25

II.1.5)Short description of the contract or purchase(s)

Teesside University’s Department of Academic Enterprise are seeking to appoint a team of consultants to enhance and support the Innovate Tees Valley ERDF Programme through the delivery of innovation support services to Tees Valley based SME companies. The maximum number of consultants awarded to each sub lot on the framework will be 5. Tender documents can be obtained from

II.1.6)Common procurement vocabulary (CPV)

79000000, 79900000, 79400000, 79410000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no


This contract is divided into lots: yes
Tenders may be submitted for all lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Starting 1.1.2017. Completion 31.1.2019

Information about lots

Lot No: 1 Lot title: Innovation Strategy

1)Short description

Provide strategic innovation support to businesses to enable them to define, build and commercialise their innovation ideas and plans.
Bidders will be expected to provide a robust and challenging environment for the company to focus their attention on the challenges surrounding innovation and investment requirements to help innovate and commercialise their products, processes or services. We seek an experienced individual(s) who can provide assistance under the following sub lots:
Strategic Investment for Innovation — provide strategic guidance and direction on a range of options through a systematic and detailed assessment of the company’s requirements for investment and growth. Investor Readiness and Scale Up are key areas of focus to allow the company to develop and exploit the innovation. Consultants will be assigned to deliver innovation consultancy support, some lasting over a 3 / 6-month period, to ensure the company is well positioned to secure significant investment during their innovation journey.

Turn intellectual capital or any latent IP into new offerings that can generate significant revenue.

Build a clear route to market strategy.

Shape business concept into a commercially viable and scalable proposition.

Develop a robust and scalable business model with clearly identified revenue streams that generate repeatable cash flow or continuity income.

Establish exit strategy, including identifying potential acquirers in adjacent sectors.

Identify management team gaps that will need to be addressed to bring further credibility to the team prior to an investor pitch.

Support to build an exceptional Board of Directors, including Non-Executive Directors or advisors.

Close any remaining gaps within the business that may present a perceived risk to an investor.

Build a credible and compelling business plan that will raise VC or angel investment.

Build an investment teaser document that will support conversations with investors.

Support in the development of an investor slide deck and coach business for investor pitch.
IP Audits — undertake detailed IP Audits highlighting issues affecting the development of products or services and any associated impact to the company. Advise on licensing considerations, including royalty levels, payment structuring and IP valuation.
Taking Innovation to Market (Strategic Marketing) — develop strategic marketing planning and market intelligence. Brand, product launch and promotion strategies. Social media, measuring impact. Identify the most appropriate application markets and sales channels for IP.
Detailed Innovation Diagnostics & Technology Assessments — undertake detailed diagnostics that can be appropriated and applied to micro, medium and large SME’s to assess their innovation and technology capacity and capability. Detailed reporting highlighting gaps and weaknesses with road-maps for referral to appropriate project partners and/or approved ITV consultants.

2)Common procurement vocabulary (CPV)


3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 2 Lot title: Digital Innovation

1)Short description

The Tees Valley combined authority has identified the regions high productive sectors — Advanced Manufacturing and Low Carbon Energy. In addition, Professional Services and Health have been recognised as sectors with high growth employment outcomes. The area’s digital and creative sector has seen significant growth, with the annual percentage rise in the number of digital firms in 2014 higher than any other LEP area.
Teesside University support the regions digital cluster through its digital support program, Digital City. Through ‘Digital Innovation’ Digital City aims to accelerate the growth of the regions high productive and job rich sectors. We are seeking consultants who are able support high impact digital innovation in our regions businesses.
Digital Innovation Audit — provide a full digital innovation audit and match them with local suppliers to innovate and integrate digital & creative products that will improve business growth. This should include:

Provide audit to assess company digital maturity

Assess current skills capability in the organisation

Digital governance — cyber security and IP.

User Experience (UX) design reviews

Enhancing inbound and outbound digital marketing

Creating successful digital go-to-market strategies
Additionally Digital City are to deliver innovation workshops helping to bring innovative digital concepts into reality and produce minimal viable products (proof of concept).
We quickly identify what is technically feasible, establish a plan and roadmap to get a digital product to market.
We are looking for consultants with current and significant commercial experience in the following specialisms to support the above objective:
Web & Mobile Engineer

Development, deployment, design and programming & coding of website and web based applications and mobile and mobile based applications.
UX & UI Designer

Competitor Analysis, Customer Analysis, Product Structure/Strategy, Content Development, Wire-framing, Development Planning. UI Prototyping, Interactivity and Animation, adaptation to All Device Screen Size, Implementation with developer
3D Animation & Visualisation

Design, development, graphics, visualisation and publishing.

2)Common procurement vocabulary (CPV)


3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 3 Lot title: Manufacturing, Operations and Supply Chains

1)Short description

The Tees Valley has long been respected as a region of engineering and manufacturing prowess. Many SMEs support and provide highly specialist and invaluable services and products to national companies and large global OEMs. We wish to continue to build upon this and develop the regional SME capacity and capability to further enhance their businesses.
We seek consultants who can help SMEs to identify gaps and opportunities to develop their ideas into manufactured products, improve operations and enhance supply chain development. The assistance provided should lead to SMEs achieving improved/new standards and development of new innovative products that will lead to commercialisation.
This lot is focussed on providing specialist help in the following areas:
Supply Chain & Quality Management — assess and identify approaches to innovating and improving the competitiveness of supply chains and improve quality management in their product, process or services. Develop the SME to become competent in securing and embedding improvements that enhance their position in current markets and seek new sectors or markets. Approaches such as the aerospace and defence programme SC21 and EFQM (European Foundation for Quality Management) or similar are sought and must show demonstrable improvements and success in securing new process, service or product innovation at the SME.
Additive Manufacturing — support companies seeking prototyping & product development for complex and innovative products requiring duplex/multi materials; nano-scale prototypes and the development of integrated or encapsulated engineering/electronic applications. Consultants will be required to provide a range of solutions for SMEs who are investigating more than traditional fit, form, function applications previously associated with 3D printing systems.
Low Carbon & Environment — innovation support to significantly improve the environment and reduce or recycle waste from production of manufactured goods. Identify opportunities for SMEs to develop new offerings to support the Low Carbon aspirations of the Tees Valley including areas such as utilisation of Hydrogen; Bioremediation; energy from waste; product development utilising waste streams.
Process Intensification — support for analysis and design of innovative equipment and processing methods that can significantly improve sustainability, efficiency and environmental performance in chemical and physical production processing. Consultants should identify their expertise and experience in this field and highlight the competencies they offer.
Design & Development — innovation support to assist companies exploring new product innovation requiring expertise in principles of mechanical, electrical and instrumentation. Requirements may include areas such as automation, robotics, machine build, control interfaces, and software engineering. Consultants should highlight prior experience and knowledge and be able to demonstrate real innovation breakthroughs in new design approaches and thinking.

2)Common procurement vocabulary (CPV)


3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 4 Lot title: Specialist Joining, Materials and Inspection

1)Short description

Tees Valley based engineering and manufacturing SMEs play an important part in supporting regional, national and international companies. They are critical in some supply chains and the need to maintain this is very important to their ongoing growth and sustainability. One strategy to maintain their position is to continually look at how they can support their customers with innovative ways to add value through manufacturing and/or product improvements.
We seek consultants that can provide expertise to enhance the capability and technical proficiency of SMEs who wish to develop new processes or products utilising innovation support in the following areas:
Welding & Specialist Joining — introduce expertise and knowledge to help SMEs identify better or novel techniques to affix similar or dis-similar materials. Consultants must have extensive experience of working with SMEs on process improvements and be capable of delivering tangible results. Expertise could include innovative welding techniques and/or procedures to help Tees Valley SMEs on specialist product/service development. The support should cover a range of materials and techniques with particular emphasis on product lifecycle enhancement, product performance, improved manufacturing times and weight reduction. DFMADR (Design for Manufacture Assembly Disassembly and Reuse) should also be considered.
Materials Engineering — identification of specialist knowledge and expertise to support the introduction of composites or other materials to enhance or substitute materials for product innovation and development within SMEs. The consultants must have a track record of developing materials technologies and/or providing materials engineering support. Competencies including materials development and testing; analytics; design life & integrity and corrosion management are sought.
Inspection — development of inspection techniques, processes and procedures to enhance SME capability and productivity through innovative inspection techniques. This should cover areas such as in-line inspection, in-process inspection, non-destructive testing, non-contact inspection, laser and point cloud data interrogation. This provision must be able cover a number of sectors and industries.
Specialist Coatings — support development & testing and introduce novel solutions to new product/service development at the SME. This can cover corrosion protection, impact or scratch resistance, heat resistance, and chemical or water resistance. This is not an exhaustive list and bidders should highlight their competencies in detail.

2)Common procurement vocabulary (CPV)


3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 5 Lot title: Smart Specialisation

1)Short description

Smart Specialisation has been noted as a process of developing a vision, identifying competitive advantage, setting strategic priorities and making use of smart policies to maximise the knowledge-based development potential of any region, strong or weak, high-tech or low-tech”.
The Tees Valley has sought to develop Smart Specialisation areas and the ITV project seeks consultants to help SMEs in the following:
Biologics — provide expertise and support to SMEs in the biologics sector. In particular we require a consultant who has an outstanding track record of supporting innovation and development of new ideas to full commercialisation. The areas we seek expertise in are the ‘proof of concept testing’; clinical testing and scale up from bench to pre-production volumes. We also require the consultant to have good network of contacts in the sector.
Printed Electronics — printed electronics provides an exciting and new future for SMEs who wish to embark upon their utilisation and integration into existing or new technology or product innovations. We seek consultant(s) who can provide expertise to help SMEs exploit this new opportunity. You should outline how and what you can offer in the area of ‘Printed Electronics’ with particular focus on integration and miniaturisation, flexible electronics, wearable technology, and OLED.
Health Innovations — the continued development of self-diagnosis and the phenomenon of the ‘lab on a chip’ technology has opened up great opportunities for companies to innovate in this area. With ever increasing illnesses being self-managed by the patients, SMEs can provide ongoing technological, product and service innovation. We seek a consultant(s) who can provide expertise on the processes, procedures and guidelines in getting SME ideas through the pathway of the innovation journey to commercialisation. In particular we seek a consultant(s) that have a track record of having developed health innovations themselves and can demonstrate a successful career in commercialisation of ideas.
Smart Cities — provide expertise in delivering the concept and vision of smart cities and how digital and our built environment can work more seamlessly through integrated and connected systems. A smart city is often referred to as a connected, single intelligent platform. Consultants will work with digital SMEs to identify, design and develop new innovative opportunities to connect our urban spaces from shopping & retail to city infrastructures (parking, traffic & transportation systems). This is not an exhaustive list and consultants should highlight their expertise and experience and how they can bring new innovative thinking to this big challenge.
Industry 4.0 — innovation support to assist SMEs identify opportunities that are arising from this new coined revolution. The connectivity of physical and cyber systems and enabling technologies will offer new challenges for digital companies and traditional engineering & manufacturing businesses to seek novel and new products or services.
We seek consultants that will identify gaps and potential new market opportunities for the digital sector and manufacturing community to work more intimately to ultimately deliver innovative business models, processes and products. Industry 4.0 spans all sectors and will therefore require a consultant with extensive experience of working across multi-disciplinary industries and sectors.

2)Common procurement vocabulary (CPV)


3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 6 Lot title: Creativity Works

1)Short description

In response to the recent investigation into creative innovation and enterprise in the Tees Valley through papers such as the Heseltine Report, The Case 4 Culture and Nesta Creative Clusters report, Creativity Works will:

embed research and innovation potential and processes in creative and cultural companies across the Tees Valley, developing capacity and access to support networks and providers;

support economic growth through development of innovation of new products and processes and cross-sectoral collaboration between businesses in the creative and cultural sector and the Process industries, Advanced Manufacturing, Digital and Health sectors;

provide a link between the HE sector and creative businesses based across the North East and Tees Valley LEP areas, as appropriate to SME needs.
Creativity Works requires consultants with the following expertise.
Creative Innovation — identify and release hidden creative capital enabling growth and expansion of new products or services in the creative and cultural businesses. Experienced in identifying and enabling hidden creative opportunities within organizations.
Design Thinking — understand how design can be used to develop better business processes and approaches. We require consultants to work with cultural and creative businesses in order to enable them use design thinking to take their products and services to new markets and alternate sectors.
Cultural and Creative Sector Innovation Models — deliver expertise in areas such as sustainability, resilience, and the move from funding to finance business models. The consultant must have experience in increasing collaboration between creative and cultural businesses and other sectors and experience of working with arts and cultural organizations.
Cross-Sector Collaboration — deliver expertise in immersive and experiential learning tailored to address cultural and creative sector business needs. Additionally, consultants should be experienced in creating environments in which cross sector collaboration thrives. They should have specific focus and expertise in leadership and development, and be able to facilitate cross-sectoral collaboration with, and for, the creative and cultural sectors.

2)Common procurement vocabulary (CPV)


3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions:
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: yes
Reference to the relevant law, regulation or administrative provision:

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:


IV.3.2)Previous publication(s) concerning the same contract


IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 28.11.2016 – 14:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

28.11.2016 – 14:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

Queries/Clarification Questions
Any queries arising from this procurement exercise, and/or, if you require further clarification then please contact us electronically via the intend web portal, but no later than 7 working days before the deadline response date, however we reserve the right to refuse to respond to any clarification questions if they are deemed to be seeking to gain commercial advantage/confidential information/unfair advantage against the other bidders, and additionally we may reject any offer submitted as a result of such infringement.
The university may at its discretion communicate any questions and/or requests for information together with the University’s response to all bidders.
All information in this tender is confidential and should not be disclosed to third parties without the prior agreement of the University. This restriction does not apply to third parties to be involved in the delivery of the proposed service.
All prices detailed in your response shall be exclusive of VAT and valid for acceptance for a period of 90 days from the return date.
The maximum number of consultants awarded to each sub lot on the framework will be 5.
Return Date
All tenders should be uploaded onto the intend web portal before the closing date and time of 14:00 28.11.2016.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:



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