Business to business property customer portal

Business to business property customer portal

Network Rail intends to contract with a supplier to design, develop, implement and support a new business to business B2B property customer portal.

UK-London: IT services: consulting, software development, Internet and support

2012/S 25-040963

Contract notice – utilities

Works

Directive 2004/17/EC

Section I: Contracting entity

I.1)Name, addresses and contact point(s)

Network Rail Infrastructure Limited
Fitzroy House, 355 Euston Road
Contact point(s): Mark Dennant
NW1 3AL London
UNITED KINGDOM
Telephone: +44 2078305985
E-mail: mark.dennant@networkrail.co.uk

Internet address(es):

General address of the contracting entity: www.networkrail.co.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Main activity

Railway services
I.3)Contract award on behalf of other contracting entities

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting entity:

Business to business (B2B) property customer portal.
II.1.2)Type of contract and location of works, place of delivery or of performance

Works
Design and execution
NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s):

Network Rail intends to contract with a supplier to design, develop, implement and support a new business to business B2B property customer portal which will provide a common platform for all property business customer interactions with Network Rail. The solution must be compliant with the requirements specification that will be issued to suppliers who express an interest in the contract.
II.1.6)Common procurement vocabulary (CPV)

72000000, 48000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Information about lots

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Design, develop and implement a solution which.
Is compliant with Network Rail’s corporate standards.
Meets all business and technical (Functional and Non functional) requirements.
Supplier to assume resposibility for end to end project management and build of the portal for applications that are in scope, including code and data configuration.
Build interfaces to the existing and to be developed applications that be available from the portal.
Provide a service to host (SaaS) the portal and applications which are yet to be built as part of this contract.
To source 3rd party applications which will need to be provided as part of this contract.

Provide change management and training expertise on using the portal and any related applications/processes developed/modified/sourced.
Ongoing maintenance and support:
Provide a service to deliver 2nd and 3rd line support for these applications.

Provide the service to deliver future enhancements and fixes to these applications.
The supplier will also need to provide support for any infrastructure and hosting requirements for the system.

II.2.2)Information about options

Options: no
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions:

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Potential suppliers are required to express interest in this contract by contacting via email the named individual in section 1.1 of this notice. Those responding will be required to complete a pre-qualification questionnaire which will be issued by the named contact in section 1.1 of this notice.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Interested parties will be required to supply copies of their last 3 years audited accounts.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met: The responses to the PQQ and information detailing the suppliers technical capability must be completed and returned by the deadline specified in the PQQ document.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Negotiated
Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications or in the invitation to tender or to negotiate
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting entity:
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents

Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

9.3.2012 – 17:00
IV.3.5)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.6)Minimum time frame during which the tenderer must maintain the tender
IV.3.7)Conditions for opening tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information:
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

Person identified in Section 1.1 of this notice

Body responsible for mediation procedures

Person identified in Section 1.1 of this notice

VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

Person identified in Section 1.1 of this notice

VI.5)Date of dispatch of this notice:

3.2.2012