Care at Home and Housing Support Service – Renfrewshire

Care at Home and Housing Support Service – Renfrewshire

Framework for the provision of Care at Home and Housing Support Services.

United Kingdom-Paisley: Health and social work services

2018/S 159-365592

Social and other specific services – public contracts

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Renfrewshire Council
Renfrewshire House, Cotton Street
United Kingdom
Telephone: +44 1416186400
Fax: +44 1416187050
NUTS code: UKM83
I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Provision of a Care at Home and Housing Support Service

Reference number: RC-CPU-18-144

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Renfrewshire Council (the Council) is seeking to appoint Providers on to a Framework for the provision of Care at Home and Housing Support Services (the Service) which will be delivered to Service Users residing within Renfrewshire and who are clients of the Council and Renfrewshire Health and Social Care Partnership (RHSCP).

The Service will be delivered across two localities of Paisley and West Renfrewshire.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKM83
Main site or place of performance:

Paisley and West Renfrewshire.

II.2.4)Description of the procurement:

The Service Users who will be in receipt of the Service will be predominantly those aged 65 and over and by exception adults with needs arising from a learning disability, physical disability, mental health issues or addiction, families with children and other vulnerable groups with housing support needs. Service users receiving the Service may have a variety of support and health needs, including but not limited to:

Physical frailty

Sensory impairments


Complex care needs


End of Life and Palliative Care

Learning difficulties

Physical disabilities

Addiction problems

Mental health difficulties

Other long-term conditions

II.2.6)Estimated value

II.2.7)Duration of the contract or the framework agreement

Duration in months: 60

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Duration is for a period of 3 years with the option to extend for up to 2 years on an annual basis.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.4)Objective rules and criteria for participation

List and brief description of rules and criteria:

It is a requirement of this Framework Agreement that bidders hold, or can commit to obtain prior to the commencement of and duration of the Framework Agreement of any subsequently awarded contract, the types and levels of insurance indicated below:

Employers Liability — statutory minimum 5m GBP, each and every claim;

Public Liability — minimum 10m GBP, each and every claim;

For Medical Malpractice Insurance cover will not be less than 10m GBP in respect of any one incident;

There will be a requirement for statutory third party motor vehicle insurance to be evidenced if vehicles are used to deliver the service. This can either be by way of a valid MV certificate in the company name, OR, where there is no company fleet and employees use their own vehicles instead, a letter signed by a person of appropriate authority confirming that the Provider has ongoing arrangements in place to ensure that employees’ vehicles are appropriately insured and maintained for business purposes.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

Providers must be registered with the Care Inspectorate as a Support Service — Care at Home and Housing Support Service and maintain registration throughout the duration of the Framework.

Throughout the duration of the Framework Providers shall work to maintain and exceed Care Inspectorate Grade of three or above for all key questions in the Care Inspectorate quality indicator framework.

The Framework Agreement will be subject to the Council’s Contract Management procedures.

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure


IV.1.1)Form of procedure

Open procedure

IV.1.3)Information about framework agreement

The procurement involves the establishment of a framework agreement
In the case of framework agreements, provide justification for any duration exceeding 4 years:

Procurement of care and support to ensure consistency of care to those receiving a Service.

IV.1.10)Identification of the national rules applicable to the procedure:

IV.1.11)Main features of the award procedure:

Tenderers are required to:

Comply with the Specification; General Terms and Conditions of Contract; Special Conditions;

Confirm that managerial staff and those delivering the service are registered with the SSSC; PVG checked.

Provide three examples that demonstrate that they have the relevant experience and capability to deliver the service at the capacity required by the Council.

Obtain 2 references confirming their ability to successfully undertake the service at the capacity required.

IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest

Date: 19/09/2018
Local time: 12:00

IV.2.4)Languages in which tenders or requests to participate may be submitted:


Section VI: Complementary information

VI.2)Information about electronic workflows

VI.3)Additional information:

Minimum level(s) of standards required:

The Council will use Dun and Bradstreet (D&B) to assist in its determination of the organisations financial status and risk. It is recommended that Tenderers review their own D&B Failure Score in advance of submitting their Tender Submission.

Please note Tenderers are required to have minimum Dun and Bradstreet failure score of 20.

If, following this review, Tenderers consider that the D&B Failure Score does not reflect their current financial status, the Tenderer should attach a document within the general attachment area of PCS_T giving a detailed explanation, together with any relevant supporting independent evidence.

The Council will review any such information as part of the evaluation of Tenderer’s financial status. Where the Tenderer is under no obligation to publish accounts and therefore does not have a D&B Failure Score or equivalent rating, they must provide their audited financial accounts for the previous 2 years as part of their Tender Submission within the General Attachment area on PCS_T in order that the Council may assess these to determine the suitability of the Tenderer to undertake a contract or contracts of this size. Where a consortium bid is received, the D&B Failure Score of each consortium member shall be assessed. Where the Tenderer is a subsidiary of a group but is applying as a separate legal entity and fails to meet the minimum financial.

Turnover requirements or minimum D&B Failure Score (or equivalent) as a company, in order to progress to stage 2 of the evaluation.

They must provide as part of their tender submission, written confirmation from an authorised signatory of the parent company, that either a parent company guarantee will be provided within two weeks of request. The parent company must meet the minimum financial

Requirements as assessed by the Council. The parent company guarantee will be in the form provided in the Tender Documentation.

The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 11612. For more information see:

A sub-contract clause has been included in this contract. For more information see:

Community benefits are included in this requirement. For more information see:

A summary of the expected community benefits has been provided as follows:

Information regarding Community Benefits is contained within the Invitation to Tender documentation.

(SC Ref:553214)

VI.4)Procedures for review

VI.4.1)Review body

Renfrewshire Council
Renfrewshire House, Cotton Street
United Kingdom
Telephone: +44 1416186400
Fax: +44 1416187050Internet address:
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: