Carers Services in the London Borough of Wandsworth

Carers Services in the London Borough of Wandsworth

The council is tendering a contract for the provision of integrated carers support services for 4 years.

United Kingdom-Wandsworth: Community health services

2020/S 120-293599

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Wandsworth Borough Council
Postal address: Wandsworth Town Hall, Wandsworth High Street, Wandsworth, London
Town: Wandsworth
NUTS code: UKI34 Wandsworth
Postal code: SW18 2PU
Country: United Kingdom
Contact person: Patrick Palmer
Telephone: +44 2088316417
Internet address(es):Main address:

Address of the buyer profile:

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Carers Services in the London Borough of Wandsworth

Reference number: CPT 2267

II.1.2)Main CPV code

85323000 Community health services

II.1.3)Type of contract


II.1.4)Short description:

Provision of integrated carers support services in the London Borough of Wandsworth.

II.1.5)Estimated total value

Value excluding VAT: 4 845 920.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)

85100000 Health services
85323000 Community health services

II.2.3)Place of performance

NUTS code: UKI34 Wandsworth
Main site or place of performance:


II.2.4)Description of the procurement:

The Council is tendering a contract for the provision of integrated carers support services for four (4) years commencing from 1 February 2021, with an extension option of up to a further four (4) years. These services support to any adult who provides unpaid care within the boundaries of the London Borough of Wandsworth and who is registered with a Wandsworth GP as this is joint funded through the Better Care Fund. The main aim of these services is to support carers to deliver quality care for their loved ones whilst maintaining their own health and wellbeing. As unpaid carers deliver services that are worth six times the budget of social care, supporting their capacity to keep caring is fundamental to reducing/limiting the demand for social care packages.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 4 845 920.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/02/2021
End: 31/01/2025
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

Wandsworth Borough Council may at its discretion extend the contract for a further 48 months to a maximum term of 96 months (8 years).

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

This tender opportunity was original advertised as a prior information notice in July 2019 and included the provision of services in the London Boroughs of Richmond and Wandsworth. This tender notice relates to the Wandsworth Services only.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

List and brief description of selection criteria:

• turnover is equal to or greater than 1.5 x the annual contract value;

• D&B risk indicator is 3 or less;

• D&B failure score is 40 or greater;

• current ratio is 0.6 or greater.

Note: the authority’s Director of Finance may revise the economic and financial standing criteria if it becomes clear from responses that the authority’s requirements are not suitable for the market for this type of work. Any change in criteria will be applied to all tenderers equally and tenderers notified of the change. This methodology is in line with the Cabinet Office’s guide to supplier financial appraisals and the Authority shall treat all tenderers equally in evaluating their economic and financial standing.

III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2019/S 130-319205

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 31/07/2020
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 31/07/2020
Local time: 16:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

For more information about this opportunity, please visit the Delta eSourcing portal at:

To respond to this opportunity, please click here:

Go reference: GO-2020619-PRO-16751491

VI.4)Procedures for review

VI.4.1)Review body

Official name: Royal Court of Justice
Postal address: The Strand, The Strand
Town: London
Postal code: WC2A 2LL
Country: United Kingdom
Telephone: +44 20194760000Internet address:
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: