Carers Support Service Tender London

Carers Support Service Tender London

Procurement of an integrated carers support service to support carers aged five and over.

United Kingdom-London: Health and social work services

2018/S 237-541529

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

London Borough of Newham
1000 Dockside Road
United Kingdom
NUTS code: UKI41
Internet address(es):Main address:

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


LB Newham — Integrated Carer Support Service

Reference number: prj_OSH_7948

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Procurement of an integrated carers support service to support carers aged five and over.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKI41
Main site or place of performance:

London Borough of Newham.

II.2.4)Description of the procurement:

The London Borough of Newham is seeking to commission an integrated carers support services for all carers aged five and over (adult carers, parent carers and young carers).

The prospective provider will deliver a service encompassing suitable facilities and staff to deliver a range of activities and interventions as per the service specification which will increase social inclusion and vocational opportunities and reduce isolation.

Newham wish to receive expressions of interest and responses from suitably qualified and experienced providers with the necessary capacity and capability to provide the services set out in the invitation to tender.

Prospective providers will require an understanding of the issues relating to carers as contained within:

— Care Act (2014),

— Children and Families Act (2014),

— National Carers Action Plan (June 2018), as well as considerable experience of working with carers.

The successful organisation must be able to demonstrate that it can provide evidence of their partnership working within the context of health and social care services and with appropriate third sector organisations. They should be able to provide sufficiently trained workers with experience of working with a variety of agencies and within a multi-disciplinary approach, with the skills to deliver an appropriate programme of interventions to people accessing the service, as well as working with other people involved in the overall care plan e.g. families, statutory teams, care homes, etc.

The contract is due to commence on 1.4.2019, for a period of 3 years, with an option to extend for up to a further 24 months.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Ability to meet the specification / Weighting: 17
Quality criterion – Name: Case study — young carer / Weighting: 17
Quality criterion – Name: Case study — adult carer / Weighting: 17
Quality criterion – Name: Carers’ empowerment programme / Weighting: 17
Quality criterion – Name: Carers identification / Weighting: 13
Quality criterion – Name: Co-production / Weighting: 13
Quality criterion – Name: Additional value / Weighting: 6
Price – Weighting: 70
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/04/2019
End: 31/03/2022
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 04/01/2019
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 04/01/2019
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Crown Commercial Service
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: