Catering Contracts Framework - Orkney Islands Council

Catering Contracts Framework – Orkney Islands Council

Orkney Islands Council has a requirement for the supply and delivery of catering products to a number of authority establishments throughout Orkney.

United Kingdom-Kirkwall: Catering supplies

2018/S 179-404852

Contract notice

Supplies

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Orkney Islands Council
Council Offices, School Place
Kirkwall
KW15 1NY
United Kingdom
Contact person: Rosemary Colsell
Telephone: +44 1856873535
E-mail: procurement@orkney.gov.uk
Fax: +44 1856876158
NUTS code: UKM65

Internet address(es):Main address: http://www.orkney.gov.uk

Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00369

I.1)Name and addresses

NHS Orkney
Balfour Hospital, New Scapa Road
Kirkwall
KW15 1BH
United Kingdom
Telephone: +44 1856888226
E-mail: ork-hb.feedback@nhs.net
NUTS code: UKM65Internet address(es):Main address: http://www.ohb.scot.nhs.uk

Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00368

I.2)Information about joint procurement

The contract involves joint procurement

In the case of joint procurement involving different countries, state applicable national procurement law:

NHS Orkney

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: http://www.publiccontractsscotland.gov.uk

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted electronically via: http://www.publiccontractsscotland.gov.uk

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Catering Contracts Framework

Reference number: OIC/PROC/0805

II.1.2)Main CPV code

39222000

II.1.3)Type of contract

Supplies

II.1.4)Short description:

Orkney Islands Council has a requirement for the supply and delivery of catering products to a number of authority establishments throughout Orkney for a period of 4 years with contracts to be awarded via a Framework Agreement to be established with contracts to be awarded following further competition for 8 lots:

Lot 1: Fresh Milk;

Lot 2: Fresh Fruit, Vegetables and Potatoes;

Lot 3: Fresh Fish;

Lot 4: Fresh Butchers Meat;

Lot 5: Bread and Morning Goods;

Lot 6: Frozen Food;

Lot 7: Groceries and Provisions and

Lot 8: Dairy Products.

It is anticipated that a single supplier will be awarded a contract for each Lot, for Lots 1, 2, 3, 4, 5, 6 and 8, and a maximum of 2 suppliers to be awarded a contract for Lot 7 only. The framework will be established in collaborative with Orkney Islands Council and NHS Orkney (Balfour Hospital).

II.1.5)Estimated total value

Value excluding VAT: 4 500 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes

Tenders may be submitted for all lots

II.2)Description

II.2.1)Title:

Fresh Milk

Lot No: 1

II.2.2)Additional CPV code(s)

39222000

15511000

15511100

15511400

II.2.3)Place of performance

NUTS code: UKM65

Main site or place of performance:

Orkney Islands

II.2.4)Description of the procurement:

Orkney Islands Council and NHS Orkney have a requirement for the supply and delivery of fresh milk to a number of OIC and NHS Orkney establishments throughout Mainland Orkney, including the linked isles of Burray and South Ronaldsay and the inner isles (Shappinsay, Rousay and Hoy).

II.2.5)Award criteria

Criteria below

Quality criterion – Name: Delivery / Weighting: 20

Quality criterion – Name: Contract Management / Weighting: 10

Quality criterion – Name: Continuity Of Supply / Weighting: 5

Price – Weighting: 65

II.2.6)Estimated value

Value excluding VAT: 270 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: yes

Description of renewals:

Initial contract duration will be based on 24 months – with an option to extend for a further 24 months (subject to performance).

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

II.2)Description

II.2.1)Title:

Fresh Fruit, Vegetables and Potatoes

Lot No: 2

II.2.2)Additional CPV code(s)

39222000

15300000

03212100

II.2.3)Place of performance

NUTS code: UKM65

Main site or place of performance:

Orkney Islands

II.2.4)Description of the procurement:

Orkney Islands Council and NHS Orkney have a requirement for the supply and delivery of fresh fruit, vegetables and potatoes to a number of Authority and NHS Orkney establishments throughout Mainland Orkney, including the linked isles of Burray and South Ronaldsay.

II.2.5)Award criteria

Criteria below

Quality criterion – Name: Delivery / Weighting: 20

Quality criterion – Name: Contract Management / Weighting: 10

Quality criterion – Name: Continuity Of Supply / Weighting: 5

Price – Weighting: 65

II.2.6)Estimated value

Value excluding VAT: 541 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: yes

Description of renewals:

Initial contract duration will be based on 24 months – with an option to extend for a further 24 months (subject to performance).

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

II.2)Description

II.2.1)Title:

Fresh Fish

Lot No: 3

II.2.2)Additional CPV code(s)

39222000

15211100

15234000

03311000

15119600

II.2.3)Place of performance

NUTS code: UKM65

Main site or place of performance:

Orkney Islands

II.2.4)Description of the procurement:

Orkney Islands Council and NHS Orkney have a requirement for the supply and delivery of fresh fish to a number of Authority and NHS Orkney establishments throughout Mainland Orkney, including the linked isles of:

— Burray and South Ronaldsay and the islands of Shappinsay,

— Rousay,

— Papa Westray,

— Eday,

— Sanday,

— Westray,

— Stronsay and Hoy.

II.2.5)Award criteria

Criteria below

Quality criterion – Name: Delivery / Weighting: 20

Quality criterion – Name: Contract Management / Weighting: 10

Quality criterion – Name: Continuity Of Supply / Weighting: 5

Price – Weighting: 65

II.2.6)Estimated value

Value excluding VAT: 100 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: yes

Description of renewals:

Initial contract duration will be based on 24 months – with an option to extend for a further 24 months (subject to performance).

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

II.2)Description

II.2.1)Title:

Fresh Butcher Meat and Meat Products

Lot No: 4

II.2.2)Additional CPV code(s)

39222000

15110000

15130000

15111100

15131620

15113000

15131400

15115100

15131220

15131130

II.2.3)Place of performance

NUTS code: UKM65

Main site or place of performance:

Orkney Islands

II.2.4)Description of the procurement:

— Burray and South Ronaldsay and the islands of Shappinsay,

— Rousay,

— Papa Westray,

— Eday,

— Sanday,

— Westray,

— Stronsay and Hoy.

II.2.5)Award criteria

Criteria below

Price

II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: yes

Description of renewals:

Initial contract duration will be based on 24 months – with an option to extend for a further 24 months (subject to performance).

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

II.2)Description

II.2.1)Title:

Bread and Morning Goods

Lot No: 5

II.2.2)Additional CPV code(s)

15810000

15811000

15811100

15811500

II.2.3)Place of performance

NUTS code: UKM65

Main site or place of performance:

Orkney Islands

II.2.4)Description of the procurement:

Orkney Islands Council and NHS Orkney have a requirement for the supply and delivery of bread and morning goods to a number of Authority and NHS Orkney establishments throughout Mainland Orkney, including the linked isles of:

— Burray and South Ronaldsay and the islands of Shapinsay,

— Rousay,

— Papa Westray,

— Eday,

— Sanday,

— Westray,

— Stronsay and Hoy.

II.2.5)Award criteria

Criteria below

Quality criterion – Name: Delivery / Weighting: 20

Quality criterion – Name: Contract Management / Weighting: 10

Quality criterion – Name: Continuity Of Supply / Weighting: 5

Price – Weighting: 65

II.2.6)Estimated value

Value excluding VAT: 310 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: yes

Description of renewals:

Initial contract duration will be based on 24 months – with an option to extend for a further 24 months (subject to performance).

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

II.2)Description

II.2.1)Title:

Frozen Food

Lot No: 6

II.2.2)Additional CPV code(s)

15311200

15331100

15896000

II.2.3)Place of performance

NUTS code: UKM65

Main site or place of performance:

Orkney Islands

II.2.4)Description of the procurement:

Orkney Islands Council and NHS Orkney have a requirement for the supply and delivery of frozen food to a number of Authority and NHS Orkney establishments throughout Mainland Orkney, including the linked isles of:

— Burray and South Ronaldsay and the islands of Shapinsay,

— Rousay,

— Papa Westray,

— Eday,

— Sanday,

— Westray,

— Stronsay and Hoy.

II.2.5)Award criteria

Criteria below

Quality criterion – Name: Delivery / Weighting: 20

Quality criterion – Name: Contract Management / Weighting: 10

Quality criterion – Name: Continuity Of Supply / Weighting: 5

Price – Weighting: 65

II.2.6)Estimated value

Value excluding VAT: 580 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: yes

Description of renewals:

Initial contract duration will be based on 24 months – with an option to extend for a further 24 months (subject to performance).

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

II.2)Description

II.2.1)Title:

Groceries and Provisions

Lot No: 7

II.2.2)Additional CPV code(s)

15612000

15612120

15612130

03220000

03222000

15872000

15830000

03211300

15850000

15240000

II.2.3)Place of performance

NUTS code: UKM65

Main site or place of performance:

Orkney Islands

II.2.4)Description of the procurement:

Orkney Islands Council and NHS Orkney have a requirement for the supply and delivery of groceries and provisions to a number of Authority and NHS Orkney establishments throughout Mainland Orkney, including the linked isles of:

— Burray and South Ronaldsay and the islands of Shapinsay,

— Rousay,

— Papa Westray,

— Eday,

— Sanday,

— Westray,

— Stronsay and Hoy.

II.2.5)Award criteria

Criteria below

Quality criterion – Name: Delivery / Weighting: 20

Quality criterion – Name: Contract Management / Weighting: 10

Quality criterion – Name: Continuity Of Supply / Weighting: 5

Price – Weighting: 65

II.2.6)Estimated value

Value excluding VAT: 1 140 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: yes

Description of renewals:

Initial contract duration will be based on 24 months – with an option to extend for a further 24 months (subject to performance).

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

II.2)Description

II.2.1)Title:

Dairy Products

Lot No: 8

II.2.2)Additional CPV code(s)

15500000

II.2.3)Place of performance

NUTS code: UKM65

Main site or place of performance:

Orkney Islands

II.2.4)Description of the procurement:

Orkney Islands Council and NHS Orkney have a requirement for the supply and delivery of dairy products to a number of Authority and NHS Orkney establishments throughout Mainland Orkney, including the linked isles of:

— Burray and South Ronaldsay and the islands of Shapinsay,

— Rousay,

— Papa Westray,

— Eday,

— Sanday,

— Westray,

— Stronsay and Hoy.

II.2.5)Award criteria

Criteria below

Quality criterion – Name: Delivery / Weighting: 20

Quality criterion – Name: Contract Management / Weighting: 10

Quality criterion – Name: Continuity Of Supply / Weighting: 5

Price – Weighting: 65

II.2.6)Estimated value

Value excluding VAT: 540 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: yes

Description of renewals:

Initial contract duration will be based on 24 months – with an option to extend for a further 24 months (subject to performance).

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

As stated in the Appendix A to the Contract Notice for the Catering Contracts Framework, bidders are required to be enrolled in the relevant professional or trade registers of the Country in which they are established. For the UK — Register of Companies.

III.1.2)Economic and financial standing

List and brief description of selection criteria:

As stated in the ESPD and Appendix A To The Contract Notice for the Catering Contracts Framework.

Minimum level(s) of standards possibly required:

Question 4B1.1: Bidders should provide their general yearly turnover for the most recent 2 years (as per their audited accounts);

Question 4B2.1: Bidders should provide their “specific” yearly turnover in the business area(s) covered by the contract for the most recent 2 years (as per their audited accounts);

Question 4B.3: Where turnover information is not available for the time period requested, the bidder will be required to state the date which they were set up/started trading;

Question 4B.4 :Bidders will be required to state the values for the following financial ratios for the most recent 2 years and it is a minimum requirement that the ratios are within the acceptable range:

— liquidity Ratio of the Company (current assets divided by current liabilities – found on Balance Sheet)

The acceptable range for this ratio is: 1:2 or more

Ratio value (Year:…………):

— net Profit Margin of the Company (net profits divided by revenue x 100)

The acceptable range for this ratio is: >0 (i.e. Positive)

Ratio value (Year:…………):

— annualised Contract value to Turnover (Annualised Contract value: Contract Value divided by Contract Duration as per Contract Notice)

The acceptable range for this ratio is:1:2 or more

Annualised Contract value:

Ratio value (Year:…………):

Question 4B.5.1: It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below:

Employer’s (Compulsory) Liability Insurance = 5 000 000 GBP

Bidders are required to provide copies of the certificates of insurance to the Authority.

Question 4B.5.2: It is a requirment of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below:

— Public Liability Insurance = 5 000 000 GBP,

— Product Liability Insurance = 2 000 000 GBP.

Question 4B.6: Bidders shall include copies of the audited accounts for the most recent 2 years and, where appropriate, shall provide additional supporting information including e.g. details of any significant differences since the last set of audited accounts.

The following additional supporting information can also be provided in respect of your organisation:

(i) A statement of your turnover, profit and loss account and cashflow for the most recent year of trading and/or

(i) A statement of your cashflow forecase for the current year and a bank letter outling the current cash and credit position and/or

(iii) An alternative means of demonstrating financial status.

III.1.3)Technical and professional ability

List and brief description of selection criteria:

Question 4C.1.2: Bidder will be required to provide 2 examples that demonstrate that they have the relevant experience to deliver the services/supplies as described in the Contract Notice

(Scored and Weighted Section = Pass/Fail)

Question 4C.4: Bidders will be required to confirm that they have (or have access to) the relevant supply chain management and tracking systems used by them to deliver they types of requirements detailed in the Contract Notice.

(Scored and Weighted Section = Pass/Fail)

Question 4C.7: Bidders are required to confirm the environmental management measures that it employs in relation to local and imported goods.

(Scored and Weighted Section = Pass/Fail)

Question 4C.9: Bidders will be required to demonstrate that they have (or have access to(the relevant tools, plant or technical equipment to deliver the types of requirements detailed in the Contract Notice.

(Scored and Weighted Section = Pass/Fail)

Question 4C.12: Bidders will be required to confirm that they have the required quality control institute certificates (or from agencies of recognised competence) confirming that products meet the technical specifications or standards including Environmental Health Food Safety and Standards Inspection Reports and Food Safety Management System.

(Scored and Weighted Section = Pass/Fail)

Question 4D.1: Quality Management Procedures and Health and Safety Procedures Pass/Fail

Question 4D.2: Environmental Management Systems or Standards Pass/Fail

Minimum level(s) of standards possibly required:

As stated within the ESPD and the Appendix A to the Contract Notice for the Catering Contracts Framework :

— Questions 4C1.2,

— Question 4C.4,

— Question 4C.7,

— Question 4C.9 and

— Question 4C.12 shall be marked 0-4 in accordance

With the following markings scheme:

— score = 0 Unacceptable: Nil or inadequate response. Fails to demonstrate an ability to meet the requirement,

— score = 1 Poor: Response is partially relevant and poor. The response addresses some elements of the requirement but contains insufficient detail or explanation to demonstrate how the requirement will be fulfilled,

— score = 2 Acceptable: Response is relevant and acceptable. The response addresses a broad understanding of the requirement but may lack details on how the requirement will be fulfilled in certain areas,

— score = 3 Good: Response is relevant and good. The response is sufficiently detailed to demonstrate a good understanding and provides details on how the requirements will be fulfilled,

— score = 4 Excellent: Response is completely relevant and excellent overall. The response is comprehensive, unambiguous and demonstrates a thorough understanding of the requirement and provides details of how the requirement will be met in full.

The weighting to be applied to each question is as follows:

Question 4C.1.2 Pass/Fail;

Question 4C.4 Pass/Fail;

Question 4C.7 Pass/Fail;

Question 4C.9 Pass/Fail;

Question 4C.12 Pass/Fail.

Tenderers must achieve a minimum score of 2 “acceptable” against each of the scored and weighted questions. Failure to achieve an acceptable score will result in a tenderers exclusion from the procurement exercise.

III.1.5)Information about reserved contracts

III.2)Conditions related to the contract

III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Restricted procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

Framework agreement with several operators

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2018/S 145-331367

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 19/10/2018

Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 05/11/2018

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes

Estimated timing for further notices to be published:

July 2022

VI.2)Information about electronic workflows

Electronic payment will be used

VI.3)Additional information:

The Council reserves the right to cancel the procurement at any time and not award a Contract. The expenditure, work or effort undertaken by bidders prior to the award of Contract is accordingly a matter solely for the commercial judgement of bidders.

Late tenders will not be considered by the Council and all questions to be submitted via the Questions and Answers section of this contract advertisement on PCS.

An economic operator that suffers, or risks suffering damage or loss attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 may bring proceedings in the Sheriff Court or the Court of Session.

Tenderers should complete the ESPD (Scotland) referring to this Contract Notice and the Appendix A To The Contract Notice For The Catering Contracts Framework — Reference OIC/PROC/0731. Tenderers are directed to the ESPD supplier guide at the following link.

https://www.publiccontractsscotland.gov.uk/userguides/PCS_ESPD_Supplier_guide.pdf

The Authority reserves the right to appoint more than one supplier to each lot if it is considered that by doing so this would provide the most beneficial outcome for the Authority and NHS Orkney.

Note: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=557203

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

The Contracting Authority does not intend to include a sub-contract clause as part of community benefits (as per Section 25 of the Procurement Reform (Scotland) Act 2014) in this contract for the following reason:

The Contract Value is equal to or greater than 4 000 000 GBP over the 4 years of the framework including both the Authority and NHS Orkney — the value is broken down into 8 lots. It is anticipated that the majority of tenderers will be SME’s, therefore to sub-contract further to SMEs would appear unlikely.

Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361

A summary of the expected community benefits has been provided as follows:

Orkney Islands Council has a requirement for Community Benefits to be included within the tender. A summary of the anticipated community benefits are detailed below:

a) Vocational training;

b) Work with schools and colleges to offer work experience placements;

c) Up-skill the existing workforce;

d) Supported employment opportunities (where appropriate).

(SC Ref:557203)

Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=557203

VI.4)Procedures for review

VI.4.1)Review body

Orkney Islands Council
Council Offices, School Place
Kirkwall
KW15 1NY
United Kingdom
Telephone: +44 1856873535
Fax: +44 1856876158Internet address: http://www.orkney.gov.uk

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

13/09/2018