CCTV Monitoring Service Hartlepool

CCTV Monitoring Service Hartlepool

Hartlepool Borough Council is seeking to appoint one or two suitably qualified organisations to provide a CCTV Monitoring Service.

Contract summary


  • Administration, defence and social security services – 75000000
  • Security services – 79710000

Location of contract

North East

Value of contract

Published date

21 November 2019

Closing date

10 January 2020

Contract start date

01 May 2020

Contract end date

30 April 2023

Contract is suitable for SMEs?


Contract is suitable for VCSEs?




Hartlepool Borough Council (HBC) is seeking to appoint one or two suitably qualified organisations to provide a CCTV Monitoring Service and or a Security Service. The tender will be divided into lots:-

Lot A – CCTV Monitoring Service. HBC is looking for a suitably qualified organisation to operate its CCTV Monitoring Service from the councils monitoring offices currently located in the Civic Centre, Victoria Road, Hartlepool, utilising the council’s monitoring equipment. Full details are provided in the Specification and tender documents.

Lot B – Security Services. HBC is looking for an organisation to provide suitably trained security personnel to cater for the needs of routine, non-routine, emergency work and on occasions work at short notice for Council-owned and managed properties and locations pursuant to Section 111 of the Local Government Act 1972 and Section 1 of the Localism Act 2011. Services include Static Guarding, Locking and Unlocking Services, Alarm Activation Response and Mobile Patrols. Full details are provided in the specification and tender documents.

Lot C – Combined CCTV Monitoring & Security Services. This option will only be consider where savings can be made by one organisation providing both services. Full details on the evaluation for this Lot are provided in the tender documents.

The Contract(s) will commence on the 1st May 2020 for a period of 3 years subject to performance and funding with the potential for up to a further 2 x 12 month extensions subject to performance and funding.

Organisations wishing to register an interest and download the tender documents, should apply via the ProContract e-tendering portal

All completed documentation for this tender must be uploaded via the ProContract e-tendering portal Only and submitted no later than 14:00 hours on Friday 10th January 2020.

Late submissions will not be accepted. (Postal and e-mail submissions will also not be accepted.)


About the buyer


Civic Centre, Victoria Road



Other information


How to apply

Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.