CCTV Public Space Surveillance Tender

CCTV Public Space Surveillance Tender

Flintshire County Council is seeking to appoint a service provider to deliver a CCTV Public Space Surveillance (PSS) Control suite staff monitoring service.

United Kingdom-Mold: Security services

2015/S 118-214942

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Flintshire County Council
County Hall, Flintshire
Contact point(s): Collaborative Procurement Service
CH7 6NA Mold
Telephone: +44 1352701814

Internet address(es):

General address of the contracting authority:

Address of the buyer profile:

Electronic access to information:

Electronic submission of tenders and requests to participate:

Further information can be obtained from: Flintshire County Council
County Hall, Flintshire
Contact point(s): Collaborative Procurement Service
CH7 6NA Mold
Telephone: +44 1352701814
Internet address:

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Flintshire County Council
County Hall, Flintshire
Contact point(s): Collaborative Procurement Service
CH7 6NA Mold
Telephone: +44 1352701814
Internet address:

Tenders or requests to participate must be sent to: Flintshire County Council
County Hall, Flintshire
Contact point(s): Collaborative Procurement Service
CH7 6NA Mold
Telephone: +44 1352701814
Internet address:

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

CCTV Public Space Surveillance (PSS) Control suite Staffing Service.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 22: Personnel placement and supply services
Main site or location of works, place of delivery or of performance: Flintshire.

NUTS code UKL23

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Flintshire County Council is seeking to appoint a service provider to deliver a CCTV Public Space Surveillance (PSS) Control suite staff monitoring service comprising but not limited to, monitoring of CCTV Cameras (both static and redeployable/peripatetic), the management of the North Wales Police Airwave radio and the Shopwatch radio link scheme as required.
The requirement includes an integrated public space CCTV system consisting of static and redeployable/peripatetic cameras, evidence gathering and support and response with enforcement agency unit’s and the North Wales Police force service, which is to be provided over a 24 hour period, 7 days a week and 365 days per year.
During the period of the contract under Tender the functions performed by the Council’s CCTV Control Suite may extend to include, but not limited to, Lone Worker Monitoring, Keyholding Services, Remote Video Monitoring, Moving Traffic Offence Enforcement and Emergency Response Co-Ordination.
Flintshire has a population of approximately 150 000 and occupies a unique border location in the North East corner of Wales, serving as a gateway to North Wales, and performing a central role in the operation of the sub-region. The main town centres are Buckley, Broughton, Connah’s Quay, Flint, Holywell and Shotton.
Flintshire County Council employs 7 000 staff with an annual budget of 250 000 000 GBP.
The contracting authority is the principal CCTV service provider and is responsible for all Public Space cameras in the Flintshire Area.

II.1.6)Common procurement vocabulary (CPV)

79710000, 79620000, 79700000, 92222000

II.1.7)Information about Government Procurement Agreement (GPA)


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

22.7.2015 – 15:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Date: 22.7.2015 – 16:00



Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds

VI.3)Additional information

Contractors should note that this tender opportunity is being undertaken using an electronic tendering system. Details of how to register and access the documentation are given below. No paper tender documents will be issued or received.
Instructions to Express Interest and Access Documentation:

1. Log in to the Proactis Plaza E-Sourcing Portal at

2. Please note — If you are already registered on the Proactis portal please Login using your existing details and start at Step 12 of these instructions if not go to Step 3;
3. Click the ‘Register Now’ button at the bottom of the window;

4. Enter your correct Organisation Name, Details and Primary Contact Details. The system will auto generate the Organisation ID and User Name for you. Please note that if you have a Generic email address for your organisation e.g. then please use this as the primary contact email address as this will allow you to still receive messages compared to where you have a specific person identified in this role and they move on at a point in the future;

5. Please make a note of the Organisation ID and User Name, then click ‘Register’;
6. You will then receive an email from the system asking you to ‘Click here to activate your account’. This takes you to Enter Organisation Details;
7. Please enter the information requested, click ‘Next’ and follow the instructions ensuring that you enter all applicable details;
8. In the Enter Product Classification screen please ensure that you select the Product Classification Codes (CPV Codes) that appear in the tender notice as this will give you access to the tender process;
9. In the Select Buyer Organisation please select Denbighshire County Council (although you may register with other buying organisations at the same time if you wish);
10. Accept the Terms and Conditions and then click ‘Next’. This takes you in to the Welcome window;
11. In the ‘Welcome’ window please enter your Organisation name, Organisation ID and User Name (User ID). You now need to create your unique password. Please ensure that you make a note of this along with the other information already recorded;
12. Now click ‘Done’ and you will enter the Supplier Home page;
13. On the left of the screen click ‘Opportunities’;
14. Click the ‘Requests from Buyers’ command. This will take you to the list of current opportunities available to you;
15. Click the Project ID that relates to this notice, this will take you into the Request for Quotations. Note there may be several opportunities that appear on this screen, please ensure that you select the correct one for your organisation;
16. In the ‘Details of a Request from a Buyer’ screen please note the closing time and date for completion of the relevant project.
Please review the ‘Items’ tab (Tender stage only) and the Documents tab (PQQ and Tender stages) as there will be information relating to the project held here. Please ensure that you download all documents to your PC as you will be required to complete and upload some of the documents as part of your submission. There also instructions on how to complete your submission in the Guidance for Bidders document held in this section;
17. You can now either ‘Create a Response’ to, or ‘Decline’ this opportunity;
18. Once you have started to complete your response to the opportunity and wish to save and return later click ‘Save’ having made a note of the Response reference number. The next time you Login to access the opportunity please go to the ‘My Responses to Buyers’ tab and identify the relevant response that you previously saved. If you inadvertently create any additional responses please note that any information that you have already input into the initial or subsequent responses does not carry over to any new response and you may lose anything already input;
19. If you are adding attachments at any point in the process please ensure that you click the ‘Add to Library’ button as if you are invited to any subsequent opportunities in the future to tender any documents that you have added will automatically be added to your submission and all you will be required to do is check that they are the current version. This is a secure system and your documents will not be accessed by any other party;
20. Please note that any queries must be sent via the secure dialogue section of the e-tender portal. We will not respond to any queries received by any other method;

21. If you require any further assistance please contact Lisa Price by email on, or by telephone on +44 1352701817.

(WA Ref:28888).

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice: