Central Care Record Tender

Central Care Record Tender

Central Care Record to make relevant information for 1.6m citizens available to appropriate health and social-care staff wherever they are treating citizens across Birmingham, Solihull and Sandwell.

United Kingdom-West Bromwich: Medical information systems

2013/S 163-284252

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

NHS Central Midlands CSU
Kingston House, 438-450 High Street
For the attention of: Gary Hemer
B70 9LD West Bromwich
Telephone: +49 1216123904
E-mail: g.hemer@nhs.net

Internet address(es):

General address of the contracting authority: https://cmcsu.bravosolution.co.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

National or federal agency/office
I.3)Main activity

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

Central Care Record.
II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: The Organisations participating in the procurement are healthcare and local government bodies in Birmingham, Solihull and Sandwell including:-
Sandwell & West Birmingham Clinical Commissioning Group ( the Contracting Authority);
Birmingham Cross City Clinical Commissioning Group;
Birmingham South Central Clinical Commissioning Group;
Solihull Clinical Commissioning Group;
Birmingham Community Health NHS Foundation Trust;
Sandwell & West Birmingham Hospitals NHS Trust;
Heart of England NHS Foundation Trust;
University Hospitals Birmingham NHS Foundation Trust;
Birmingham & Solihull Mental Health Trust;
Black Country Partnership NHS Foundation Trust;
West Midlands Ambulance Service NHS Trust;
Royal Orthopaedic Hospital NHS Trust , Birmingham;
Birmingham Childrens Hospital NHS Foundation Trust;
Birmingham Womens Hospital NHS Foundation Trust;
Birmingham City Council;
Solihull Metropolitan Borough Council;
Sandwell Metropolitan Borough Council.
NUTS code UKG31

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

Central Care Record to make relevant information for 1.6m citizens available to appropriate health and social-care staff wherever they are treating citizens across Birmingham, Solihull and Sandwell.
II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Central Care Record – Technical Overview:
The Central Care Record (CCR) will make relevant information for an initial 1.6m citizens available to appropriate health and social-care staff wherever they are treating citizens across Birmingham, Solihull and Sandwell. CCR will give people taking care of citizens the appropriate and relevant information at the right time, to make more informed decisions. CCR will collate 17 different organisations’ data to provide a single appropriate view on a citizen’s health and social information. The collation of the 17 organisations’ data will require the appropriate matching algorithms to link disparate systems data together, to appropriately manage the data quality issues and reporting availability. The CCR will need to use a variety of citizen identifiers and to retain each as a separate identifier type and have the ability to search on all as each organisation may have differing requirements.
The CCR project will consist of 5 major components:
– Integration;
– Data Repository;
– Health and Social Care Portal;
– Patient Portal;
– Data Extraction for Business Intelligence.
The integration will need to deal with multiple systems, differing technologies and differing standards (HL7, CSV, XML etc). It will also need to deal with differing data availability and different frequencies of data loads as well as real-time. This will be done through secure, encrypted data transfer.
The data repository will need to record all of the data supplied keeping data appropriate to when it was available and by which organisation made that data available. All data will be held securely as information and citizen confidentiality is paramount.
The health and social care portal (to be used by health and social care professionals) will allow users to login to the portal and view appropriate information based on their role or position. The system will be built using web services (using an open API), so that organisations do not have to log into an application but can consume the web services and build the functionality into their own systems if required. The care portal must have the ability to view a citizen’s record as at a point in time; this will enable tracking of what a user saw at any given point in time.
The patient portal will allow patients to securely login to the portal and view relevant information recorded about their care, possibly including a social care dataset. The security arrangements will allow for parent / guardians to view other citizens’ records where appropriate. Security will allow the record to be restricted where appropriate. The system will allow the patient to cancel / book GP appointments and to order repeat prescriptions. The system will allow users to setup alerts to appointments by a variety of mechanisms.
Data Extraction will allow the Business Analysts to extract any / all information from the system in a scheduled / timely manner including anonymised to allow for secondary analysis of care.
The CCR will need the ability to show and process conflicts with data back to the various organisations.
II.2.2)Information about options

Options: yes
Description of these options: The contract will be for an initial period of 5 years with an option (to be exercisable under the contract) to extend the contract for a period of up to 24 months depending upon business needs.
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

Parent company or other guarantees may be required in certain circumstances. See the invitation to offer for further details.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Any supplier may be disqualified who: (a) is bankrupt or is being wound up, where his affairs are being administered by the court, where he has entered into an arrangement with creditors, where he has suspended business activities or is in any analogous situation arising from a similar procedure under national laws and regulations; (b)is the subject of proceedings for a declaration of bankruptcy, for an order for compulsory winding up or administration by the court or of an arrangement with creditors or of any other similar proceedings under national laws and regulations;(c) has been convicted by a judgment which has the force of res judicata in accordance with the legal provisions of the country of any offence concerning his professional conduct; (d) has been guilty of grave professional misconduct proven by any means which the contracting authorities can demonstrate; (e) has not fulfilled obligations relating to the payment of social security contributions in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority; (f) has not fulfilled obligations relating to the payment of taxes in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority; (g)is guilty of serious misrepresentation in supplying the information required under this Section or has not supplied such information; (h) has been the subject of a conviction for participation in a criminal organisation, as defined in Article 2(1)of Council Joint Action 98/733/JHA; (i) has been the subject of a conviction for corruption, as defined in Article 3 of the Council Act of 26 May 1972 and Article 3(1) of Council Joint Action 98/742/JHA3 respectively; (j) has been the subject of a conviction for fraud within the meaning of Article 1 of the Convention relating to the protection of the financial interests of the European Communities; (k) has been the subject of a conviction for money laundering, as defined in Article 1 of Council Directive 91/308/EEC of 10 June 1991 on prevention of the use of the financial system for the purpose of money laundering.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: The following may be requested in assessing potential bidders’ economic and financial capacity:- (a) appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance; (b) the presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established; (c) a statement of overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last two financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on these turnovers is available. Please refer to the Pre-Qualification Questionnaire and/or Memorandum of Information for specific requirements.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Central Midlands CSU requires that potential bidders, in submitting their expression of interest, complete procurement specific information in the form of a Pre-Qualification Questionnaire (PQQ) available at https://cmcsu.bravosolution.co.uk (Reference PQQ_249). Failure to respond to the PQQ as required will result in an incomplete expression of interest. Please refer to Section VI.3) below for additional information.

III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5: and maximum number 20
Objective criteria for choosing the limited number of candidates: The criteria for the selection of participants to be invited to tender is set out in the Memorandum of Information accompanying the Pre Qualification Questionnaire relating to this procurement.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

Project 185 CCR
IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2012/S 205-337436 of 24.10.2012

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

19.9.2013 – 17:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders


Tenders will be opened electronically as soon as practically possible following the closing date and time for the receipt of tenders.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

If and when this requirement is offered to tender, this will be done via electronic means using the internet, and may also be through the medium of an electronic reverse auction. Central Midlands CSU is conducting this procurement exercise as a central purchasing body for another NHS body (please refer to the PQQ and/or MOI for details) with whom the successful bidder(s) will enter into contracts for the supply of the services. Any other public sector body wishing to access the contract may do so only with permission from the contracting NHS body. The contract conditions will be set out in the Invitation to Tender. Further details will be made available via documentation and information released during the course of the tender process.
Submission of expression of interest and procurement specific information.
This exercise will be conducted on the Central Midlands CSU portal at https://cmcsu.bravosolution.co.uk. Candidates wishing to be considered must register their expression of interest & provide additional procurement-specific information (by completing a PQQ) through the portal as follows: i)Candidates should register on the portal at https://cmcsu.bravosolution.co.uk (registration and use of the website is free of charge). If your organisation has registered previously, you do not need to re-register. ii)Once registered, candidates must express interest by a) logging-in to the Central Midlands CSU eTendering portal, b)selecting response to advert and PQQ, c) select Open Access PQQ, d) search for and access listing related to this contract and view details, e) click on Express Interest link iii)Once you have expressed interest, access the My PQQs page where you can download documentation (if required) & construct your reply as instructed. You must submit your reply on the website by the deadline stated. For technical support in submitting your expression of interest contact the BravoSolution Help-desk on 0800 368 4850 or help@bravosolution.co.uk

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

NHS Central Midlands CSU
Kingston House, 438-450 High Street
B70 9LD West Bromwich
Internet address: www.experiencecounts.org.uk

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Following the conclusion of the tender evaluation all bidders will be informed of the decision. A standstill period of a minimum of 10 days will then be held before any contract is entered into in accordance with the Eu Remedies Directive.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:20.8.2013